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See all MNHQ comments on this thread

Cookies permission

176 replies

Cabinfever10 · 26/10/2020 13:55

Three times today I have been forced to confirm my cookies settings even when trying to load the next page in a thread can you please sort this as it's getting really annoying

OP posts:
BabbleBee · 29/10/2020 15:51

Well that was interesting...

I turned my iPhone cookie blocker onto on, which logged me out of the site. Of course, none of my previous settings have been remembered and I couldn’t log in with the cookie blocker on.

And ‘we are taking a look into this’ is completely unacceptable. The slow response to any tech issues on this site is unbelievable!

Saucery · 29/10/2020 16:33

Still looking into it? Not turning off the ‘fault’ that means data being mined fraudulently? Ridiculous.

JuliaJohnston · 29/10/2020 18:25

@Saucery

Still looking into it? Not turning off the ‘fault’ that means data being mined fraudulently? Ridiculous.
Indeed.
SwedishEdith · 29/10/2020 18:43

"We're taking a look into this and will keep you informed of any new developments."

And what if there are no "new developments"?

AuntieStella · 29/10/2020 18:44

Nearly 24 hours between updates isn't great.

I had hoped to have had some proper news on whether they have prevented 3rd parties accessing any data until the system is working as it should

SunshineCake · 29/10/2020 19:06

@Shynapple

Come to think of it, I've recently been targeted with display ads for funeral services. I am currently grieving and have been browsing the bereavement threads on mumsnet and external sites. I can't prove that's come from cookies on Mumsnet but I know I will be avoiding the site until I am confident that my choices are respected.
I am so sorry for your loss and horrified that MNHQ uses date of such sensitive posts to have adverts sent to you Angry.
SunshineCake · 29/10/2020 19:09

Mine have all reset to say take my info even then ugh the I turned it off yesterday Angry. Also, who decided what is legitimate interest?HmmAngry.

Ginkypig · 29/10/2020 19:25

This has been going on for weeks for anyone who isn’t aware. I know this (and mnhq are happy to let us think it too!) Seems like a new issue but it is not

I am posting a link to the other thread from September where almost the same issues (although some of the toggles now stay off) were going on most of which have not been resolved or even addressed.

This is not new they have been knowingly stealing our data for weeks under the guise of a glitch that they claim they “are working on”

www.mumsnet.com/Talk/site_stuff/4036890-Noticed-a-new-privacy-pop-up-More-info-here?msgid=100638805

Frdd · 30/10/2020 10:04

Bump.

JustscreamMumsnet · 30/10/2020 13:48

Hi everyone,
We are currently using Google's platform to gather consent and manage your preferences and we agree it's not as clear and the user experience is not optimal. We're going to look at how we make things easier and clearer within the constraints of the platform. But I want to reassure you that your consent choices are being saved - once you've changed your preferences, they are saved until next time you see the Cookie consent message. It's only when you click on "I'd like to know more" that the system assumes that you want to change your preferences and so resets them at this point. We know this is somewhat confusing so we're going to look at how we can make it clearer.

You can rest assured that when you tell us your preferences your choice is saved until you're asked to re-consent. The reason why some people are seeing it so often is that on Apple devices you're required to give your preferences every 24 hours, as Apple will only store cookies for that long. There's nothing we can do about that, I'm afraid.

Thanks for all the feedback and sorry for the teething troubles - we will certainly endeavour to make it a smoother, clearer process over the next few weeks.

Frdd · 30/10/2020 13:50

You really need to make it clear that there’s a second page of vendor things.

I didn’t even realise they were there.

Why couldn’t I get back in until I’d accepted all? Is that an apple quirk?

If I accept all and then go in and decline, is there anything left on my device from the accept all?

Frdd · 30/10/2020 13:53

Also. What happens if you add more vendors? Are they automatically on in the legitimate interest and how would we know to go in and change that?

Ickabog · 30/10/2020 13:54

once you've changed your preferences, they are saved until next time you see the Cookie consent message.

That's not very reassuring, given how often the bloody thing seems to pop up.

MitziK · 30/10/2020 14:47

Perhaps the people telling you 'can't do anything about it' need to do a bit of online searching.

There's always Stackoverflow if your IT bods aren't really bullshitting you to this degree and just don't know what they're doing.

To be fully GDPR compliant, you need to have a working show reject all button showing and no preselected acceptances. Which you don't. Presumably, the IT bods will have signed a contract guaranteeing that they will assume full responsibility in the event of a fine or other expenses arising from this breach?

The ICO don't think it's impossible to do something that reduces the value of your data harvesting

ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/consent/

Please note 'You must ask people to actively opt in. Don’t use pre-ticked boxes, opt-out boxes or other default settings. Wherever possible, give separate (‘granular’) options to consent to different purposes and different types of processing.'

So set the granular options to default as no. Problem solved.

ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legitimate-interests/

Being able to flog the data isn't a legitimate interest.

ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/how-do-we-comply-with-the-cookie-rules/#comply15

'Recital 32 of the GDPR also specifically bans pre-ticked boxes – silence or inactivity does not constitute consent.

In respect of cookies, this means that:

the user must take a clear and positive action to give their consent to non-essential cookies – continuing to use your website does not constitute valid consent;

you must clearly inform users about what your cookies are and what they do before they consent to them being set;

if you use any third party cookies, you must clearly and specifically name who the third parties are and explain what they will do with the information;

you cannot use any pre-ticked boxes (or equivalents such as ‘on’ sliders) for non-essential cookies;

you must provide users with controls over any non-essential cookies, and still allow users access to your website if they don’t consent to these cookies; and

you must ensure that any non-essential cookies are not placed on your landing page (and similarly that any non-essential scripts or other technologies do not run until the user has given their consent).'

Oh, and for everybody else, the information they scrape before you go through all those illegally preselected options is kept. Unless it's actively removed.

Something else for IT to do once they've stopped taking the piss.

BertieBloopsMum · 30/10/2020 15:11

The reason why some people are seeing it so often is that on Apple devices you're required to give your preferences every 24 hours, as Apple will only store cookies for that long.

What absolute nonsense!! If your IT people told you that, they're fobbing you off.

RufustheSniggeringReindeer · 30/10/2020 15:35

The reason why some people are seeing it so often is that on Apple devices you're required to give your preferences every 24 hours, as Apple will only store cookies for that long. There's nothing we can do about that, I'm afraid

Since when...and how does that explain me getting it Three or four times a day

RufustheSniggeringReindeer · 30/10/2020 15:53

And just on mumsnet...no other website

SunshineCake · 30/10/2020 15:56

@BertieBloopsMum

The reason why some people are seeing it so often is that on Apple devices you're required to give your preferences every 24 hours, as Apple will only store cookies for that long.

What absolute nonsense!! If your IT people told you that, they're fobbing you off.

Im not very techy but even I know this is bullshit Angry.

After 16 years it might be time to think about leaving.

Saucery · 30/10/2020 16:06

I’m not sure the Apple cookie thing is right

We’re plainly not fools. It would be good if we weren’t treated like ones.

Either MN is locked into some deal with the service provider or whatever or they are so desperate for the money from advertisers they will lie to our faces about it being Industry standard. Oddness.

JuliaJohnston · 30/10/2020 16:15

That Apple nonsense... Shock. Unworthy of you, Justine.

It's catagorical bullshit, besides; it's plainly happening to those on non Apple devices also.

Butterer · 30/10/2020 16:19

This reply has been deleted

Message withdrawn at poster's request.

Saucery · 30/10/2020 16:21

Happy to reset every day though, even if I don’t believe it’s entirely true. Alongside my adblocker it delivers the MN interface I require. Smile

Frdd · 30/10/2020 17:20

The apple thing is weird coz it doesn’t happen on any other website I go to.

Saucery · 30/10/2020 17:21

I think what she must mean is the package Mn has bought into interfaces with Apple in that way.

AdoptAdaptImprove · 30/10/2020 18:46

@JustscreamMumsnet

Hi everyone, We are currently using Google's platform to gather consent and manage your preferences and we agree it's not as clear and the user experience is not optimal. We're going to look at how we make things easier and clearer within the constraints of the platform. But I want to reassure you that your consent choices are being saved - once you've changed your preferences, they are saved until next time you see the Cookie consent message. It's only when you click on "I'd like to know more" that the system assumes that you want to change your preferences and so resets them at this point. We know this is somewhat confusing so we're going to look at how we can make it clearer.

You can rest assured that when you tell us your preferences your choice is saved until you're asked to re-consent. The reason why some people are seeing it so often is that on Apple devices you're required to give your preferences every 24 hours, as Apple will only store cookies for that long. There's nothing we can do about that, I'm afraid.

Thanks for all the feedback and sorry for the teething troubles - we will certainly endeavour to make it a smoother, clearer process over the next few weeks.

Nope. Not true about Apple devices at all - I use lots of websites regularly on this iPad and I haven’t had to reconfirm my preferences more often than about once a YEAR on any except Mumsnet. Never every 24 hours.

Can we have the real answer, please?