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See all MNHQ comments on this thread

Cookies permission

176 replies

Cabinfever10 · 26/10/2020 13:55

Three times today I have been forced to confirm my cookies settings even when trying to load the next page in a thread can you please sort this as it's getting really annoying

OP posts:
Sunnywaves · 26/10/2020 14:03

Me too, just came on here to see if there was a problem

JuliaJohnston · 26/10/2020 14:03

Yes, me too. It's bloody annoying!

ZeroFuchsGiven · 26/10/2020 14:05

Same here.

Saucery · 26/10/2020 14:30

Same here. It won’t allow me to load my preferences either, only the default Allow All button.

AuntieStella · 26/10/2020 14:37

It's happened to me five times today, and just now each time I opened a new thread.

I get that you might want us to check our preferences from time to time, but this is ridiculous!

And a 'reject all' would be a useful addition

AdelaideK · 26/10/2020 14:38

Yes it's so annoying.

DawnMumsnet · 26/10/2020 14:40

Hello,

Thanks for letting us know about these multiple cookies messages. Can you please let us know which devices you're all using, and which version of the site?

Thanks in advance.

ninninannonoonoo · 26/10/2020 14:42

I am using chrome on a laptop.

Been happening all afternoon. Very annoying!

Sparklfairy · 26/10/2020 14:45

Both chrome on laptop and browser on android. Won't even let me close the bloody thing so I have to refresh the page Angry

CrunchyNutNC · 26/10/2020 14:47

Me too, in Chrome.

Saucery · 26/10/2020 16:19

Safari on an ipad

randomchap · 26/10/2020 16:32

Same here, using a PC, Opera browser.

I have spent 5 minutes turning off the so-called legitimate interest cookies. Why are they showing as turned on when the cookie preference list comes up again. I have requested them t be off, they should stay off. The default should not be On, for informed consent the default needs to be Off

ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

To ensure that consent is freely given, users should have the means to enable or disable non-essential cookies, and you should make this easy to do.

Having to click disable on multiple options repeatedly does not meet these requirements.

MitziK · 26/10/2020 16:57

Fucking Hell. Refuse permission and it waits two pages before coming up again and trying to get you to click on Accept and Continue as though it hasn't just reset everything to harvest all your information.

And don't forget to note that refusing permission doesn't mean refusing permission. You also have to go into the more information screen where all 'legitimate interests' are defaulted to Yes, which are also all harvesting sites for targeted ads.

Should be an automatic Refuse all that means refuse all and not asked again in the hope you don't realise the permissions have all been changed in the last 90 seconds.

I find it a tad disingenuous that it's made to appear as though you don't have to spend ten minutes scrolling down a list and individually saying 'No, Google, you cannot have my details for 'legitimate purposes of targeting adverts across the web' at me', 'No, company that also works for political parties, you can't access it either'.

JuliaJohnston · 26/10/2020 17:03

Interesting that's it's happening (exclusively?) to those refusing permission Hmm

Cabinfever10 · 26/10/2020 17:10

I'm using a Samsung browser and also having to reset everything each time

OP posts:
Saucery · 26/10/2020 17:12

@JuliaJohnston

Interesting that's it's happening (exclusively?) to those refusing permission Hmm
It hasn’t happened to me again since I allowed all.

Bit shoddy, really.

AuntieStella · 26/10/2020 17:15

It's gone away for me.

I hope that's because you've fixed it. Not because I've inadvertently allowed something I wanted to refuse

bearlyactive · 26/10/2020 17:17

That has been happening to me today (Chrome on Laptop), seems okay at the moment though.

Jbck · 26/10/2020 17:27

Ipad air ios14

AdaColeman · 26/10/2020 17:37

This is happening for me also, using Safari on an iPad, getting tedious now!

Ginkypig · 26/10/2020 20:16

Still happening

And since the last thread about the cookies you are still choosing to use a version resets (legitimate interest) and that means if you don’t switch each button individually then you will take our data,

You are making it as difficult as possible to protect our privacy, infact with the recent issue mentioned in this thread you are making it almost impossible to use the site and at the same time not give you our data.

Pretty disgusting behaviour mn, it really is.

AnneOfQueenSables · 26/10/2020 21:35

I've spent between 20 mins to 30 mins today resetting this. Every single time even to look at MN. I'm on a laptop using Chrome.

MNHQ if your IT team are telling you this is the only way for you to be GDPR and ICO compliant then they are trolling you. Your permission settings are the worst, most labour intensive I have ever seen.

Your IT team may be telling you that making it so difficult means posters will just accept your intrusive settings but they're wrong. I've been here for years but honestly it isn't worth wasting all this time to click off multiple settings. If you don't sort this, you're going to lose members.

Ask yourself why other companies can be compliant with a single tick box and why your settings are such a time-wasting joke. And yy I'm very angry about this. Angry

ManiacalMumsnet · 27/10/2020 11:17

Hi all, and apologies for the upset.

Along with many other sites, and to follow recommendations from the IAB, we've implemented a consent platform on Mumsnet. This gives you even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with a lot of privacy options.

We're still tweaking the settings - because each time we work with a new advertiser we need to make a change to make sure everything is up to date. We've made what we hope is the final change to today and things should settle down as it beds in. You can read more about the Consent Management Platform here.
Apologies once again and thanks for bearing with us.

MitziK · 27/10/2020 11:30

@ManiacalMumsnet

Hi all, and apologies for the upset.

Along with many other sites, and to follow recommendations from the IAB, we've implemented a consent platform on Mumsnet. This gives you even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with a lot of privacy options.

We're still tweaking the settings - because each time we work with a new advertiser we need to make a change to make sure everything is up to date. We've made what we hope is the final change to today and things should settle down as it beds in. You can read more about the Consent Management Platform here.
Apologies once again and thanks for bearing with us.

So, have you updated so that there is a simple option to decline all and it applying to all manner of data harvesting?

Or are you just evading the issue that it's been set up to make it as difficult as possible to exercise informed choices - such as 'I don't want MN flogging data about me to companies that could be selling the information to political parties'?

Ginkypig · 27/10/2020 13:22

@ManiacalMumsnet

Hi all, and apologies for the upset.

Along with many other sites, and to follow recommendations from the IAB, we've implemented a consent platform on Mumsnet. This gives you even more choice over the data that can be collected and used - which is why you are now seeing a new pop-up with a lot of privacy options.

We're still tweaking the settings - because each time we work with a new advertiser we need to make a change to make sure everything is up to date. We've made what we hope is the final change to today and things should settle down as it beds in. You can read more about the Consent Management Platform here.
Apologies once again and thanks for bearing with us.

I am so sick of you half answering the questions raised and only party addressing the issues raised. You are acting as if you haven’t introduced this knowing there are other options, it’s ridiculous Hmm

You are still evading admissions that you are infact deliberately trying to harvest our data, this choice of consent platform is a deliberate and conscious choice because there are other platforms that are much much more user friendly that require no more than a minute to decline everything including legitimate interest. But you chose this one!

you still have not introduced a single reject button for each field

you are still allowing it to reset which means we then have to go through the process over and over if we want to protect our privacy

You are still forcing us to click many multiple buttons to protect our privacy that still takes as has been said up thread as long as 20 minutes.

you are doing this on purpose so stop acting all surprised and confused Mumsnet it just makes you look more sneaky and underhanded

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