What actually are your plans to deal with disablism on MN?

[JustAnothersilentorangenugget]

You remember you were going to impliment all kinds of things, Message which explained posts were deleted due to disablism, Emails to the posters, proactive buzzwords...

a year on what has been the result of this massive change in moderation?

Now i'm not suggesting this was a carrot, dangled to try and stop people leaving....
But we donkeys ARE getting a little tired of walking and woudl like to know what plans are there for the future to stop attacks.

Absolutely. The troll today had a full 48 hours of posting in one name, sock puppetting in a user7456orwhatevs name and sending vile pms before rapidly deregging before it was dealt with. As things stand there's nothing stopping them doing it all over again.

It was clear whoever it was has a lot of experience round here too.

Day watch may be good - Especially at the weekends when there is extra pressure on HQ.

I'm sure plenty of people would happily volunteer.

The night watch has been bloody brilliant recently - Really on the ball.

It was kind of crazy over the weekend. I really don't see what's wrong with a few volunteers helping out at odd times if it protects vulnerable people from abuse.

We've got a 'three strikes' approach - so anyone who breaks guidelines repetitively for being disablist will be banned. If we delete a post for disablism, we email the poster to let them know why

Yikes, that's got me a bit worried.

I don't think I'm disabilist but I have autism and have often got very upset on threads in the past, said things without thinking and had posts deleted. I now try and avoid all threads about disabilities and SN on the main boards.

I'm definitely sure I've seen "deleted for quoting a deleted post" or something to that effect recently. For the issue with quoting disabilism.

Exactly, Dawn.

Not even just for the disability stuff but from all the unpleasantness and trolling.

Maybe they could even come up with a filing system for HQ when things are really bad labelled from 'Urgent' to 'Just plain arsey'. :o

Just so they know which to deal with first.

That should say disablist.

Whoops.

I hope this interaction continues, it's going well.

The problem with things like this, is that it's a cycle.

On friday a thread starts about disabled toilets on AIBU
MNHQ get the standard "This isn't going to end well" reports, and watch the thread.
Saturday comes, presumably the saturday staff aren't aware of the trouble brewing because they weren't there to receive fridays reports or whatever.

Chaos errupts on the thread, but there is a backlog at HQ so there is no imediate response....

Mumsnet captin: "OH fuck 220 post being deleted we can't keep doing this we need to delete the threead!"

Mumsnet Scotty: "ye Cannae Do it Cap'n! ye cannae delete a thread cause of er troll"

Mumsnet captin: "Quickly before more people get hurt"

The posters on that thread who have just spent 12 hours defending their right to be human (Or klingon) then start a thread in site stuff.
"Why has this happened again HQ."

So HQ spend more time carefully writing a response, which leaves the people being abused / attacked to get worked up ready to snap again when the response is finally posted.

The press release is posted, it generally answers nothing becuase it was put together hours before and the thread is now 400 posts long amd people are getting more annoyed at the lack of answers.

So the people the abuse is aimed at get more frustrated at the lack of HQ intervention and communication, Which leads to some posters being so worked up by the time HQ step in that they outburst, occsionally this has been unwarrented personal attacks on HQ staff, which is unfair.

Which leads to HQ carefully preparing another statement....
And the cycle continues until friday, when the troll threads start again, the same goady fuckers post on them, trolls sit home wanking all weekend.

In an ideal world people would be able to switch off and leave the threads alone, unfortunatly it's very hard when the attacks are aimed at you or are questioning your right to have certain toilet facilities to your needs or having to have a space on the bus made for your wheelchair.

I will say again, I think more threads should be locked once they descend into chaos (after deleting all of the PAs and -isms of course) rather than just deleted.

Did you stop locking threads while they were being looked into? I haven't seen it for a while?

i used to be firmly in the delete the thread team.
But I Have changed my mind of late.
I think the deleting the threads thing leads to more thread like them.
it also means all some one has to do to attack is derail.
The last bus thread was interesting...it was going well, and then a long comes a troll
and rather than keep it up , its deleted, so now no one can read it and see why a WC should use that space....so another one will start and it begins again.
why not leave it ip, remove troll posts and lock it at least then it can be linked too.
i do get fed up with sn community always ending up as the bad guys. we can't win.

Or how about a sort of Guest Thread, with FAQs about an issue such as wheelchair spaces on buses.
Reasonable questions answered even if we think you should KNOW this then locked and linked if future threads go batshit and overrun by trolls (which threads also locked).

ahh but then it will just be used like the TIMC campaign.

I did think that, Samcro and it's such a shame that was allowed to fade away into the background after all the time and effort people put into it.
I know FAQ threads aren't MNHQ's style but this comes up so often and at such personal cost to the posters involved (particularly when they attract personal abuse from trolls that isn't stamped on immediately) I wondered if they would consider a No Tolerance approach like that.
Sort of These are the facts, these are some experiences from our members as to why wheelchair/toilet/access and that's why taking the space is totally unacceptable

i have to stay away from talk of TIMC as it was agist.

Actually, all we really need is a volunteer to lock a thread as soon as it starts being obviously trolled and then HQ can look at it, discuss it with those on the thread and then make a decision. Surely that's not that difficult, it's not handing over the keys to the palace, it's the ability to lock the odd thread, one would have thought that would be relatively easy.

Oh good grief, aren't you bored yet?

wow

It's like whack a mole.

Whack a troll.

FFS can't we have a conversation?

interesting first post
now see they will try and derail thread and get it deleted

Just in case you actually want a real answer. I can't see anyone on here who attacks people. What we do is stand by the law. Point out that it's unfair of those who don't actually need it to use spaces designated for folk with disabilities when those who don't have said disabilities have so many more options. That's not attacking, it's not unreasonable, it's not unfair. It's a statement of fact.