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See all MNHQ comments on this thread

What actually are your plans to deal with disablism on MN?

823 replies

JustAnothersilentorangenugget · 08/07/2017 16:20

You remember you were going to impliment all kinds of things, Message which explained posts were deleted due to disablism, Emails to the posters, proactive buzzwords...

a year on what has been the result of this massive change in moderation?

Now i'm not suggesting this was a carrot, dangled to try and stop people leaving....
But we donkeys ARE getting a little tired of walking and woudl like to know what plans are there for the future to stop attacks.

OP posts:
Ghostofasmile · 10/07/2017 17:47

Last year you were able to have a deletion message on individual posts saying "This comment was disablist". Why was that stopped rather than expanded upon?

That's a bloody good question...

professorvanvonsteinenburg · 10/07/2017 18:27

That's a bloody good question...

Yes and it'll be nice to get some kind of answer.

BeyondDrinksAndKnowsThings · 10/07/2017 18:37

Bish, all your posts are showing to me?

professorvanvonsteinenburg · 10/07/2017 18:52

You know a more silent protest we could do along with everything else would be to install ad blockers for this website.

KateMumsnet · 10/07/2017 20:27

Listen, it would be great if everyone could have a look at the bit about MN staff in Justine's post - we do take that bit quite seriously.

@BishopBrennansArse

Most disabled people are scroungers isn't deletable. Some of the things posted about disabled people that are left to stand would be deleted for other protected characteristics.

Bishop, this isn't the case. We would delete that, no question.

@zzzzz

You CAN make a special arrangement in how you deal with disablist posts. It's called INCLUSION and involves you doing more to ensure the vulnerable can participate on an equal footing.

But we'd have to do that for racism, rape myths, homophobia, transphobia, too. And even if we were to limit it to disablism, which would be a bit illogical, we don't think it's a given that most posters would want us to.

As shinynewusername said upthread, 'It's about the practicality of hosting a wide-ranging internet forum, protecting posters from abuse and - as far as possible - offence, but still allowing debate'. It's not easy, it can be frustrating - but it is the path that we've elected to take and it's probably not going to change. We really truly hope you still find MN worthwhile, but we understand if that's not the case.

Weebo · 10/07/2017 20:35

Hey, Kate.

Sorry if this was addressed and I missed it but a few people were wondering if there is anything that could be done about banned posters re-registering?

I'm not sure of the ins and outs of it but apparently Netmums (dun dun dunnn) have something set up over there to prevent this from happening?

It could be something to look into.

professorvanvonsteinenburg · 10/07/2017 20:37

A Genuine Thank you for discussing this matter KateMumsnet, it so much better than posting what is basically a press release then buggering off.

Is it possible to answer the questions i asked up thread, last year you were leaving "this post has been deleted due to Disablism" messages on deleted posts, everyone said it was a slight improvement and a good thing, although it didn't highlight what the poster had said it was a great start towards highlighting the posters who do it a lot, and there was the possiblity of building on this system. .....

....But it was then dropped.....

You were also doing it for racism too, but that was also dropped back to the old "breaking the talk guidlines" message.

Why was this?

KateMumsnet · 10/07/2017 20:53

We've moved from generic deletion posts towards MNHQ posting more or less the same thing on the thread, professor. We thought the disablism deletion message didn't allow for any nuance - for eg, when the language was clearly disablist, but we were the user was poorly informed rather than uncaring or malicious.

We will look again at the re-registration issue Weebo - you're right, it could be better.

I'm off now folks - hope this was useful and thanks for your patience.

CrochetBelle · 10/07/2017 20:53

Re-posting for professor

Last year you were able to have a deletion message on individual posts saying "This comment was disablist". Why was that stopped rather than expanded upon?

professorvanvonsteinenburg · 10/07/2017 21:02

Surely a mixture of a specific deletion message followed by a MNHQ post would have been better than totally dropping something which highlighted repeat offenders?

With the MNHQ messages there is a tendency to think "oh they don't mean MEEE!" But with both you highlight and inform.

Weebo · 10/07/2017 21:11

Thank's for getting back to us, Kate.

Hope you have a nice evening.

Polter · 10/07/2017 21:16

Thanks KateMN I think the latest round has felt particularly horrible and personal, and it does seem too easy for PBPs to re-register. If Netmums can do it then surely tech can too Grin

I think it's really helpful for deleted posts to be clearly marked as to why they're deleted when it's racism/homophobia/rape myths/ableism etc because it means the offending poster has their card marked publicly. If they are a twat it soon shows and if they are a usually ok person who fucked up or are a bit ignorant then they can apologise and move on. Sometimes it's people's responses to being called out which are most telling.

Samcro · 10/07/2017 21:17

How sad, I remember how pleased we all were with the delete message.
It felt like at long last we had turned a corner and things would be better.
So sad that now at a time when trolling seems to have increased we have gone back wards
😭

Disillusionedone · 10/07/2017 21:27

I hope HQ can see the difference between people just aggressively heckling them for sake of it and people being really upset and aggrieved that they dont feel defended in a support forum.
(Although respect is always good)

Disillusionedone · 10/07/2017 21:30

I think there would need to be some sort of mediation for this to be resolved. Hq are obviously hurt and pissed off at people threatening protests and people are hurt and pissed off by not feeling defended. We need a dove of peace.

DixieNormas · 10/07/2017 21:46

This reply has been deleted

Message withdrawn at poster's request.

DixieNormas · 10/07/2017 21:49

This reply has been deleted

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Samcro · 10/07/2017 21:55

Can see how it can get complicated
Poster a posts a disablist post
Poster b repeats it in their post
Poster b is saying it is disablist
Mn hq cant deted them bothe with the same this was disablist comment

DixieNormas · 10/07/2017 22:08

This reply has been deleted

Message withdrawn at poster's request.

DixieNormas · 10/07/2017 22:10

This reply has been deleted

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professorvanvonsteinenburg · 10/07/2017 22:11

Which is why "day watch" is good, impartial volunteers get to the thread first and hide offending post before they get quoted and referenced, then when HQ arrive they can decide weather to unhide it and let the thread be, or delete it.
works for all kinds of posts and personal attacks, plus it would stop derailments.

Booksandcrocheting · 10/07/2017 22:11

I have seen posts deleted recently with the deletion saying the post was deleted as it repeated a deleted message.

BishopBrennansArse · 10/07/2017 22:12

Third time I've been invited to bugger off when it's failure to deal with trolls that is the issue Angry

Booksandcrocheting · 10/07/2017 22:15

ah but it's only trollhunting that's the ultimate sin on here these days. everything else it's all about the free speech

DixieNormas · 10/07/2017 22:15

This reply has been deleted

Message withdrawn at poster's request.

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