Official Mumsnet mobile thread part 3

[DawnMumsnet]

Morning all,

And welcome to the new thread!

As SarahMumsnet said at the end of the last thread, we have Tech on call for fixes this weekend, and various MNHQers will be here to talk and help wherever we can.

We'll be adding to the rolling list of bugs, glitches and dislikes (see below), so please keep the feedback coming. Do remember to list which device you're using, which operating system, and which browser, so we can identify the specific issues.

Right then, who's first?

im on a blackberry 10 operating system and finding it hard to post suddenly because where my predictive text used to be there is now a black bar with a 'previous' and a 'next' button

posting from a mobile is too labourious without being able to use predictive text so I'll stop posting unless this changes

I'm on iOS 7 Rowan. Bookmarks working perfectly for me.

Aw thanks overthemill. Sorry to hear your DD's in hospital

@Suzannewithaplan

im on a blackberry 10 operating system and finding it hard to post suddenly because where my predictive text used to be there is now a black bar with a 'previous' and a 'next' button posting from a mobile is too labourious without being able to use predictive text so I'll stop posting unless this changes

Thanks Suzanne. Anyone else having trouble with this on Blackberries?

Threads I'm Watching - problems accessing it but also no longer seems to update with number of posts since user last viewed it is this still a problem?

Yes. No option to 'bump and reset' on TIW and no automatic updates to the number of new posts, means I have to click each thread to see whether there have been any new posts. Bookmarks seem to be working. Still much prefer the old site, which, based on what many posters are saying, did seem to work on the 'out of date software' that you are now implying will not be accommodated on the new site.

Sorry, forgot to add HTC One M8. Android 4.4.2 using the default internet, not a different browser.

@stupidgreatgrinonmyface

Threads I'm Watching - problems accessing it but also no longer seems to update with number of posts since user last viewed it is this still a problem?

Yes. No option to 'bump and reset' on TIW and no automatic updates to the number of new posts, means I have to click each thread to see whether there have been any new posts. Bookmarks seem to be working. Still much prefer the old site, which, based on what many posters are saying, did seem to work on the 'out of date software' that you are now implying will not be accommodated on the new site.

Thanks - Tech have this on their list and will look at it, but probably not today.

We do hear you about the Android browser, and we haven't given up hope of making it work at some point. The problem is that it (not us!) doesn't support industry-standard image formats (which was a bit of a surprise tbh.) It seems to mostly affect older devices. So while we completely appreciate that it's blardy annoying from users' POV - that something was working last week suddenly isn't working now - from our POV we need to prioritise the most common device/browser combos. Once that's done we'll start looking at less common glitches and think about what we can do.

So the recommendation to download Chrome is really a workaround for those who are prepared to give it a go.

Actually now finding the desktop site easier to use on blackberry, although it is rather skittish and a few of the posts have teeny tiny font

TIW now shows preview of messages
Links on TIO and TIW now take you to paged view of messages (as per your customise settings)

Bookmarks not working again

IPhone 5s
Safari
IOS 7.1.2

Also still find font awful to read and giving me eye strain.

I'm sure this has been said but by the time you have an advert at the top and the blue buttons (jumping around when I scroll) at the bottom, there's only about 60% of the screen visible for use...(iPhone 4)...which is really annoying as you have to keep scrolling miles to see anything!

I know you make your money advertising but could we possibly lose the adverts on the older (smaller screen) phones?

Blackberry 9720, BB 7.1 OS (I think), default browser

TIO has become impossible, when I try to load threads it keeps reloading the last tiny bit until I give up in frustration or it closes the browser. I don't seem to have the same problem with Active for some reason? I think it got worse when I turned off the blue bar so I could see more screen on Monday (many thanks for the tip on how to do that btw :) )

I also find the side menus temperamental, they might appear, they might appear after several tries, they might freeze the screen, they might make the browser crash :( :( :( :(

I can't take much more of this tbh.

This is a new phone guys! Surely it is supported????

Rowan/Sham - I still cannot post on my iPhone 5s, safari, ios7

I very much doubt the adverts will go.

PLUS when I post on this thread from my desktop it wants me to save the message and then open it? I have to refresh the page to see if it has posted????? It is an old browser I think, Explorer 9???

Error message "Do you want to open or save saveMessage4c976ceb from www.mumsnet.com"

It just does this for ever

The bulmers ad is particulary annoying and leaves a very small screen

@ophiotaurus

Bookmarks not working again

IPhone 5s
Safari
IOS 7.1.2

Thanks and sorry - we asked this question earlier and most iPhone users say bookmarks are working. Any other iPhone users having bookmarking troubles?

@PetraArkanian

I'm sure this has been said but by the time you have an advert at the top and the blue buttons (jumping around when I scroll) at the bottom, there's only about 60% of the screen visible for use...(iPhone 4)...which is really annoying as you have to keep scrolling miles to see anything!

I know you make your money advertising but could we possibly lose the adverts on the older (smaller screen) phones?

Sorry - the ads (as in, some ads somewhere) are a permanent feature: MN wouldn't exist without them.

We are going to test them in different places though to see which users prefer.

You can turn off the shortcuts (blue) bar if you want more space: go to your user icon (top right of the screen, the middle icon with a person in a circle); the option to turn off the shortcut buttons is at the very bottom of that menu.

@wiltingfast

Blackberry 9720, BB 7.1 OS (I think), default browser

TIO has become impossible, when I try to load threads it keeps reloading the last tiny bit until I give up in frustration or it closes the browser. I don't seem to have the same problem with Active for some reason? I think it got worse when I turned off the blue bar so I could see more screen on Monday (many thanks for the tip on how to do that btw :) )

I also find the side menus temperamental, they might appear, they might appear after several tries, they might freeze the screen, they might make the browser crash :( :( :( :(

I can't take much more of this tbh.

This is a new phone guys! Surely it is supported????

Really sorry to hear you're having trouble. We haven't heard many rumbles from Blackberry users other than Suzanne so tbh at the moment we don't know whether it's a problem at your end or a problem at our end.

Any other Blackberry users having trouble?

@PseudoBadger

Rowan/Sham - I still cannot post on my iPhone 5s, safari, ios7

Really sorry to be unhelpful Pseudo but it does look as though this one is a problem at your end - unless anyone else is having trouble posting on an iPhone 5s?

Before the weekend I was using my iphone 5, couldn't post. Got my new 5s, still can't post.
Obviously can post on the desktop site.

@wiltingfast

PLUS when I post on this thread from my desktop it wants me to save the message and then open it? I have to refresh the page to see if it has posted????? It is an old browser I think, Explorer 9???

This definitely sounds like a software problem at your end - sorry. Might be worth running a virus check and updating your browser if you can bear it!