1. What did you think about the Stikins website? Did you think the website was user friendly?
I like the website, it was a nice simple layout, easy to navigate and find exactly what you are looking for.
The reviews on the website read as genuine and informative.
The ordering process is very simple without too many steps (which a lot of websites have) it was really easy to use, I especially liked the address search/filling tool.
I also really liked the school fundraising scheme the company runs.
2. Were you pleased with the service you received? Why? Did the confirmation email provide you with all the information that you needed?
Very pleased, they are so efficient and easy to order from, the ordering process, level of communication, fast shipping and the quality of the product have all really impressed me.
After placing my order (at 6pm on Thursday) I received a confirmation email Immediately.
It was clear and confirmed all the information I needed to check my order was correct.
The following morning (Friday) I received a dispatched email at 9am which I though was very quick.
3. When your order arrived, what did you think of the packaging and information enclosed?
The labels were delivered on Saturday.
I though this was a quick turn around and very efficient.
The labels were well packaged, I like the little plastic pouch they came in, it will be useful to ensure they are kept together and the fact all the instructions for using them is printed onto the pouch is very well though out and helpful.
My first impressions of the labels are good, the font is clear and easy to read, despite my son having a rather long name it fits onto the label nicely and it looks nice and smart.
4. How easy was it to use the labels/put the labels onto clothes and other items? Were the instructions on how to do so clear and easy to follow?
The instructions were incredibly clear and easy to follow, I like how there are separate instructions for each type of item you can stick the labels to.
The first label I attached was to my sons school blazer.
It peeled off the backing very easily (which was a problem I had with previous labels I have used) it was easy to place and stuck to the tag very securely.
I then put a label on his school shoes, PE kit, lunch box and hydro flask, I was a little concerned about how it would stick onto the flask but the labels went onto everything perfectly and seem to be well stuck down.
5. What did you stick the labels onto?
Coat, School blazer, shirts, school shoes, trainers, PE kit, rugby Kit, backpack, lunch box, hydro flask and pencil case.
6. How well did the print and labels survive throughout wear and after washing?
They look exactly the same, they are still stuck fast and hand washing, going through the washing machine and the dishwasher has not affected the labels at all, they all still look perfect.