LowLow Snack Pack Feedback Thread - £250 John Lewis voucher to be won NOW CLOSED

[AngelieMumsnet]

This thread is for the 300 Mumsnetters who are taking part in the LowLow Snack Pack test.

Kerry Foods say: "At LowLow we want everyone to enjoy their food and feel good about it. We have created our new Snack Pack for people just like you. We'd love to hear what you think!

LowLow Snack Pack contains little slices of semi skimmed cheese, multigrain toasts and relish. They have been designed so that you can enjoy a tasty, fulfilling snack during your busy day. They are ideal for popping in your bag and eating on the go. Available in 3 delicious flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney. All with LowLow cheese made from semi skimmed milk to give you all the flavour of Cheddar and 1/3 less fat - we bet you'll struggle to tell the difference. All of this for under 150 calories (the equivalent of a bag of crisps).

We hope you enjoy your LowLow Snack Pack! "

Testers were given a voucher to buy a LowLow Snack Pack.

We've got a set of questions we'd like you to answer about your LowLow Snack Pack, but please also feel free to add any other thoughts you may have.

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
• Were you aware of the LowLow Snack Pack before this product test?
• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)
• When and where did you eat the LowLow Snack Pack?
• Was this in place of another snack you would normally eat at that time? If so, please tell us what
• How satisfied were you with the LowLow Snack Pack?
• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?
• Would you recommend the LowLow Snack Pack to a friend?
• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?
• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

All testers who leave their feedback on this thread will be entered into a prize draw to win a £250 John Lewis voucher.

Thanks and good luck,

MNHQ

It took ages to track down a supermarket that actually sold them; picked it up yesterday but just tried it a little while ago.

Were you aware of the LowLow brand before this product test?
Not really seen it before.

Were you aware of the LowLow Snack Pack before this product test?
No

Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)
I got the Smooth Cream Cheese & multigrain toasts with Cranberry Relish (not listed as the three) as they had it in the branch of Asda I went to and seemed the most appealing out of what they had.

When and where did you eat the LowLow Snack Pack?
Ate it just now, in the kitchen whilst the kids are having their dinner.

Was this in place of another snack you would normally eat at that time? If so, please tell us what
I was full up from lunch, so had it to keep me ticking over until the kids are in bed & I can have something a bit more substantial!

How satisfied were you with the LowLow Snack Pack?
The toasts were nice as was the cream cheese. The relish on its own was yummy, but combined with everything was a bit weird. There weren't enough toasts though & a bit of relish left over at the end.

How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?
I don't mind as long as it tasted good, I'm rather partial to Philadephia so this was a good alternative.

Would you recommend the LowLow Snack Pack to a friend?
Yes.

Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?
I think it's a bit on the pricey side, I may stock up on them if they were around £1.

If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?
Hadn't really come across it, always just went to that aisle for my son's cheese fixes (babybel and cheese strings mainly) plus the spreadable cheese triangles I've come to like.

Here's the pack I got.

Tested by my DH today! We had not heard of this brand before and had to hunt around the supermarket to find it. He had the caramelised onion pack and enjoyed it, thought it was quite a substantial snack. He ate it at his desk at work in place of a biscuit. He would be happy to pay £1.50.

Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
No I hadn't heard of it before

Were you aware of the LowLow Snack Pack before this product test?
No

Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)
I tried the Caramelised onion chutney

When and where did you eat the LowLow Snack Pack?
As a mid morning snack at work

Was this in place of another snack you would normally eat at that time? If so, please tell us what
I usually eat some fruit or a yogurt so I ate the LowLow snack instead

How satisfied were you with the LowLow Snack Pack?
It was ok for a snack but I thought the cheese was a bit too bland

How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?
Appealing because I am trying to lose weight

Would you recommend the LowLow Snack Pack to a friend?
Yes, it tasted ok and was a convenient size

Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?
I think it is a bit expensive so probably not. I would only buy it if it was on offer at around £1

If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand? N/A I wasn't aware of the brand before

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand? Yes, a healthy option, premium product although I didn't realise it was semi-skimmed.
• Were you aware of the LowLow Snack Pack before this product test?

yes but I thought it was cheese slices with a dip, I didn't know there was a cracker element.

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney) Caramelised onion.
• When and where did you eat the LowLow Snack Pack? Out for a picnic at the beach, lunch time.
• Was this in place of another snack you would normally eat at that time? If so, please tell us what. I would usually have a yoghurt and crisps with my sandwich, I substituted with the snack pack.
• How satisfied were you with the LowLow Snack Pack? I loved the packaging and the taste of the cheese and the chutney, I found the french toasts a bit dry and boring, a little wholemeal biscuit or chive cracker would have been tastier. the portion was quite small.
• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk? now ive tasted it, very appealing!
• Would you recommend the LowLow Snack Pack to a friend? yes as something different to try.
• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store? No, sorry, my alternative of yoghurt and crisps would only come to a maximum of £1.20 even if I chose the most luxurious options, so I couldn't afford to swap. I would buy if it was on offer 2 for £2, or if you did a multipack of 3 for £3.50.
• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand? I still think the same way about the brand.

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?

No, had never heard of it.

• Were you aware of the LowLow Snack Pack before this product test?

No.

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

Caramelised onion chutney.

• When and where did you eat the LowLow Snack Pack?

At work, as an afternoon snack.

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

I probably have a snack around that time a couple of times a week. Usually popcorn. Sometimes crisps or a chocolate bar.

• How satisfied were you with the LowLow Snack Pack?

It was quite fun to have the cheese/biscuit/pickle combo. The pickle was a little bit too sweet for my taste, and it was a bit messy for eating at the desk. Overall though I did enjoy the flavours. It was more filling that popcorn, but it was also relatively high in calories for a snack that suggests it is diet friendly (more than double the calories of the popcorn bags I usually get). For those calories you could have a large salad, some sushi or a soup - all much more filling options. Or you could also have a normal sized bag of crisps.

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

If it still tastes as good, then yes, I find the idea very appealing.

• Would you recommend the LowLow Snack Pack to a friend?

It would depend on what the friend was after. I wouldn't recommend it as a particularly diet friendly snack, though I guess it could be part of a diet(ish) lunch or a bigger meal (eg alongside fruit and salad).

• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

I may buy it occasionally, but it's not going to become a regular thing. That is quite a high price when you compare it with other, more traditional snacks, be it crisps, popcorn, biscuits, chocolate or fruit.

Bought another of these since doing the product test (it was on offer for £1). Anyway, so pleased I didn't pay full price as there were only 3 crackers! Most annoying, 5 cheese slices just don't fit with 3 crackers

I bought a proper packet of melba toast, a jar of chutney and some slices of reduced fat mature cheddar. Total cost equivalent to 2 or 3 Low Low Snack Packs, total amount of snack equivalent to 20 or more of them. Equally delicious.

I wasn't aware of the low low brand before this product test, but when I went to the supermarket to use my voucher I did recognise the lowlow products on the shelf.

I wasn't aware of the lowlow snack pack before the product test, I hadn't seen it in shops or any advertising.

I chose the sweet tomato relish snack pack

I ate the snack pack at home in the kitchen while I was unpacking the shopping!

I wouldn't normally snack at this time, but it was there and was easy to eat so it tempted me.

I was quite satisfied with the snack pack although I would have liked more toast to cheese ratio

Cheese from semi skimmed milk is neither appealing or appealing, it is what it is!

I wouldn't recommend the snack pack to a friend as it's not something I'd normally do anyway and it wasn't that amazing that I would be talking about it all of the time.

I wouldn't buy a lowlow snack pack at £1.50 it's too expensive in my opinion.

I had never heard of this product before this trial. I did find it quite easily in the chilled cabinet near the cheese section. To add a bit of variety, I chose to eat my sweet tomato relish low low for lunch instead of a sandwich. It's an appealing product although you don't get a lot really for the £1.79 that the supermarket was selling it for. I must admit that I really enjoyed it and everything had a nice taste, not bland like a lot of low fat foods and not false like a lot of these processed snacks. It certainly didn't taste low fat as it was very flavoursome.
I would be tempted to buy it from time to time and would probably eat it for lunch with fruit and yogurt.
If it was on offer I would definitely buy it again.
Quite a catchy little brand name too. So glad I was able to try it.

Uzma01 where did you get your snack from in the end? I haven't been able to track any down either!

Thanks for my voucher:) Here is my feedback.

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?

Yes, the blocks of cheese were what came to mind.

• Were you aware of the LowLow Snack Pack before this product test?

No, I had never heard of it.

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

Caramelised Onion Chutney

• When and where did you eat the LowLow Snack Pack?

I ate it at home when my toddler had his dinner as I eat dinner later with my husband but I was peckish.

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

Don't always have something but have had a chip butty or piece of toast on previous occasions.

• How satisfied were you with the LowLow Snack Pack?

Very, I thought it was lovely. The toasts were crispy, the chutney was really nice and the cheese was what I expected, having had that before. I thought the quantities/ratios were spot on.

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

It doesn't really bother me either way.

• Would you recommend the LowLow Snack Pack to a friend?

Yes.

• Would you buy the LowLow Snack Pack at the price 1.50 if it was available in your usual store?

Yes, probably but I would be more likely to buy it for 1.

• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

Yes, the brand had dropped off my radar to be honest but the snack pack has put it squarely back on there and I will certainly consider their other products when I am out shopping.

I've received my voucher but I'm struggling to find anywhere in my town that sells it! I will have to wait until the weekend and try to get to a supermarket in the next town.

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?

No, I hadn't heard of LowLow before.

• Were you aware of the LowLow Snack Pack before this product test?

No.

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

Caramelised Onion Chutney.

• When and where did you eat the LowLow Snack Pack?

At home as a mid afternoon snack.

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

I would normally have a biscuit or something sweet.

• How satisfied were you with the LowLow Snack Pack?

Very satisfied. It was lovely! Very tasty chutney and the crispy toasts were fab.

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

Quite appealing but not something I'm too bothered about.

• Would you recommend the LowLow Snack Pack to a friend?

Yes, I really enjoyed it.

• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

Yes but not regularly, maybe for a treat.

• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

I wasn't aware of them before this.

How utterly WIERD, you've not asked if it actually tasted good!!! Don't you care? Is it all about image and feelings, and brand? The whole concept sums up what is all wrong about food.

^^^

Totally agree with this. And no mention of packaging.

Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
No I hadn't heard of it before

Were you aware of the LowLow Snack Pack before this product test?
No

Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)
I bought the caramelised onion chutney

When and where did you eat the LowLow Snack Pack?
At lunchtime at home.

Was this in place of another snack you would normally eat at that time? If so, please tell us what
I usually eat a sandwich for lunch.

How satisfied were you with the LowLow Snack Pack?
It was ok but the cheese did taste a little bit processed. Toasts were lovely though.

How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?
It didn't taste as good as our usual full fat cheese but it was ok to save on calories so quite appealing in that respect.

Would you recommend the LowLow Snack Pack to a friend?
Yes, it tasted ok and was handy to have in the fridge for days when you want something quick.

Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?
I think it is a bit expensive for what it is, so probably not. May be tempted if it was on offer, or if in multipacks.

if you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand? I wasn't aware of the brand before.

Thank you for letting me try it out

Thank you for selecting me to be part of this trial. i was pleased to get this trial as i am always looking for snacks that are healthy especially when i am at work!

Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
I had seen the brand in the shops before but not paid much attention. I didn't realise it was a healthier brand of cheese.

• Were you aware of the LowLow Snack Pack before this product test?

No I didn't know they did snack packs

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

I bought the caramelised onion chutney one

• When and where did you eat the LowLow Snack Pack?

I had it at work as a snack mid afternoon

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

Yes I usually try & have fruit or yougerts & the occasional bit of cake :0)

• How satisfied were you with the LowLow Snack Pack?

I was satisfied. It was a nice portion & made a nice change. Nice to know it was lower in fat.

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

Yeah sounds good & sounds appealing.

• Would you recommend the LowLow Snack Pack to a friend?

Yes I would

• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

Not sure maybe as an occasional treat or if in an offer

• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

Yes I would definetly try other products in the range

Thanks again for letting me try this product.

Thank you for my voucher to try a LowLow Snack Pack :)

- Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?

No I was not aware of this brand before I received the voucher in the post.

- Were you aware of the LowLow Snack Pack before this product test?

Nope

- Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

Caramelised Onion Chutney

- When and where did you eat the LowLow Snack Pack?

On the sofa while watching the TV :)

- Was this in place of another snack you would normally eat at that time? If so, please tell us what

Instead of a packet of crisps, carrot sticks, or just a cup of tea.

- How satisfied were you with the LowLow Snack Pack?

Very satisfied - Less boring than my usual snacks, and lasted longer.

- How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

Just as appealing as any other cheese

- Would you recommend the LowLow Snack Pack to a friend?

Yes

- Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

No that's a bit too expensive for me - I'd rather buy the kids/my partner a healthy/tasty snack instead of myself.

- If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

N/A

Just checking in to say I received my voucher but haven't managed to "spend" it yet. Managed to track the snack packs down in Tesco eventually but then they wouldn't accept the voucher! Customer services had a rather "computer says no" attitude and simply kept repeating that the "coupon could not be accepted" and so they couldn't use it.

Will try again...

• Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?

No i was not aware of the LowLow brand before this test.

• Were you aware of the LowLow Snack Pack before this product test?

No this was the first time i had heard about the snack packs

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

I tired the Caramelised Onion Chutney

• When and where did you eat the LowLow Snack Pack?

I had it in the car as a mid morning snack

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

No i wouldnt normally have a snack at this time

• How satisfied were you with the LowLow Snack Pack?

Very satisfied, was impressed with how much was is the pack and how great the taste was

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

I dont find it appealing or unappealing, its not something i take notice of when buying cheese

• Would you recommend the LowLow Snack Pack to a friend?

Yes i would

• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

Yes, i feel this is a good price for the product

A few of us have had issues with Tesco accepting the vouchers

Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
Yes aware but had never tried before.

• Were you aware of the LowLow Snack Pack before this product test?

No

• Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)

Caramelised Onion Chutney

• When and where did you eat the LowLow Snack Pack?

Got it during main weekly shop in Asda

• Was this in place of another snack you would normally eat at that time? If so, please tell us what

No just wanted to try it.

• How satisfied were you with the LowLow Snack Pack?

Enjoyed it.

• How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?

Very appealing. I like cheese but aware that it is high fat and not great if too much eaten so a good idea.

• Would you recommend the LowLow Snack Pack to a friend?

Yes

• Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?

Probably not - could it be more around the £1 mark.

• If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?

Yes - more likely to buy brand again.

Were you aware of the LowLow brand before this product test? If so, what comes to mind when you think about the LowLow brand?
I hadn't heard of LowLow before this product test.
Were you aware of the LowLow Snack Pack before this product test?
No, I wasn't aware of LowLow Snack Pack.
Which LowLow Snack Pack did you buy? (available in 3 flavours: Red Pepper & Onion Chutney, Sweet Tomato Relish, Caramelised Onion Chutney)
Red Pepper and Onion Chutney
When and where did you eat the LowLow Snack Pack?
At home in the afternoon
Was this in place of another snack you would normally eat at that time? If so, please tell us what
Yes, I would normally have crisps or chocolate or a biscuit.
How satisfied were you with the LowLow Snack Pack?
I was a bit underwhelmed by the lack of food in the pack compared to size, it tasted nice but it was a bit messy to eat.
How appealing or unappealing do you find the idea of cheese made from semi skimmed milk?
It is very appealing as long as it tasted like 'proper' cheese.
Would you recommend the LowLow Snack Pack to a friend?
Probably not, as it was very expensive compared to what else I could buy for the money and would probably be less processed.
Would you buy the LowLow Snack Pack at the price £1.50 if it was available in your usual store?
No, it isn't good value for money.
If you were previously aware of the LowLow brand, has the LowLow Snack Pack changed the way you think about the brand?
N/A

Sorry for the delay in replying - it was a larger branch of Asda. The smaller one near me only had the packs of cheese on their own, as did a reasonably big Sainsbury's.

Still trying to find somewhere that stocks them so I can report back. Sainsburys stock Low Low but not the snack pots.