I have several issues with my blue model, albeit it is 14 years old.
My instruction manual too, was rather tatty, and didn't cover several eventualities which have arisen over the last 14 years. Several viruses have emerged leading to much technical input, and occasionally, pieces of hardware have broken - although these have been amenable to repair.
The sleep mode seems to be faulty - Although it took some fine tuning in the early years, we enjoyed several years of good functioning - alas, the timer appears to have reset itself, and now it seems very disinclined to work in the mornings, yet finds itself difficult to shut down at night.
Moreover, the sound system has a malfunction. Previously, although the volume seemed to be set rather high, our tolerance grew, and we installed volcabulary software, to a rather high specification - perhaps it's due to wear and tear after 14 years? - but how does this account for the low pitched grunt which emerges, when any form of output is required? Perhaps there is a loose wiring connection - this would explain the occasional burst of high quality polysyllabalic output when least expected.
We take it in five days a week for modification and addition of extended software at least 30 weeks a year. This has been marginally successful, although sometimes it is returned to us later than planned due to a problem with its home based learning output - this leads to emissions of further low pitched gruntings and some shut-down. However it performs well in certain areas, and when checks as to its functioning in various aspects such as science have been undertaken, it has achieved A* ratings.
We also have a 9 year old model - again a blue version - sometimes both gadgets interact - and sometimes, it leads to high pitched screeching, and a fuse blows, which can be rather disconcerting. One would naturally assume that both models would be compatible, and am rather disappointed to say that this is not always the case.
However, it is compatible with various other elements of the internet, such as facebook.
In comparison with other users of identical models of a similar age, we feel that our model is satisfactory given its age - we have no wish to return it, as we have both grown rather attached to it - despite its eccentricities.
Recently, it appears to be interacting with a 'pink' version of a similar age, which is interfering with its sleep mode - any thoughts on how to manage this would be much appreciated..
yours etc.. Bewildered