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child benefit not paid

847 replies

unicornwonders · 01/06/2024 06:15

hi i normally receive my payments every monday for one child (4yo) i’ve received no letters or anything and had payment as normal last week. Although my payments are on mondays, i receive them saturday due to my bank, but this week it hasn’t come through and it’s not my bank as carers has come through like every other week as normal. No change of address etc and her dad wouldn’t of put a claim in and don’t think i can contact them till monday so stressed at what’s going on

OP posts:
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whatsername444 · 03/06/2024 02:59

will be interesting to see what there excuse is! Beyond disgusted by it.. mothers left short and stressed. Absolute disgrace

Woodywoodwood21 · 03/06/2024 03:02

On my HSBC app Bacs payments and clearing cheques show as " upcoming payments" but this one hasn't

whatsername444 · 03/06/2024 03:06

They will need to put out a generalised message to explain why this has effected so many first thing… it’ll be impossible to get through.
my worry is, if this is a huge F up, it could take time to fix :( panicking so much

Jbalmforth · 03/06/2024 03:09

Well they better sort it and pay us all quick smart. We all have kids to think off. Its kids money by law

RuthieJ84 · 03/06/2024 03:13

I'm with hsbc. Mine jot gone in either. I use this as money to het the boys from school and to pay for breakfast club. Feel sick.

Fbp · 03/06/2024 03:24

I'm with tsb and I havnt received my either hope they sort it out quick

Fbp · 03/06/2024 03:24

I'm with tsb and still no payment if anyone gets a update please let me know thankyou

RuthieJ84 · 03/06/2024 03:35

Just contacted My bank. They just said no pending payment due today or tomorrow.

OatFlatWhiteForMe · 03/06/2024 03:37

I got mine as normal. Due today but went in on Saturday as always (Barclays).

Jbalmforth · 03/06/2024 03:37

RuthieJ84 · 03/06/2024 03:35

Just contacted My bank. They just said no pending payment due today or tomorrow.

So what is HMRC gunna do about this

Jbalmforth · 03/06/2024 03:38

OatFlatWhiteForMe · 03/06/2024 03:37

I got mine as normal. Due today but went in on Saturday as always (Barclays).

I'm with barclays mine still hasnt

Clem37 · 03/06/2024 03:40

Now 3.30am Monday morning still not had child benifit I bank with barcleys

OatFlatWhiteForMe · 03/06/2024 03:44

Jbalmforth · 03/06/2024 03:38

I'm with barclays mine still hasnt

It’s date stamped for today. It was available on Saturday though, that’s always been the case. It looks like it’s definitely an issue at HMRCs end and not certain banks.

child benefit not paid
gojumpjump · 03/06/2024 03:48

Halifax here and not been paid 😢 was relying on it for the food shop

Jbalmforth · 03/06/2024 03:57

Clem37 · 03/06/2024 03:40

Now 3.30am Monday morning still not had child benifit I bank with barcleys

Ave u had urs yet

Boymum113 · 03/06/2024 04:05

I've just spoke to my bank and they've told me I have to wait until Tuesday to contact HMRC

Jbalmforth · 03/06/2024 04:09

Boymum113 · 03/06/2024 04:05

I've just spoke to my bank and they've told me I have to wait until Tuesday to contact HMRC

I'm ring HMRC at 8am never mind Tuesday. Im demanding my money my kids need it

SnugPeer · 03/06/2024 04:14

Nationwide. Not gone in.

Pop3109 · 03/06/2024 04:18

I’m with Nationwide and mine hasn’t gone in either, I thought maybe I’d done something wrong 😑. Wonder what’s going on??

SnugPeer · 03/06/2024 04:22

Mines due today always in by 12.30am, I was up so thought I'd check, now I can't sleep 😔

GJ1992 · 03/06/2024 04:25

I bank with starling and incoming payments usually show a few days before but nothing from child benefit. Payment due today but not received. Has anyone else had there's this morning?

Stressedgiraffe · 03/06/2024 04:26

We're with starling too nothing gone in.

NellyLayla · 03/06/2024 04:27

Same here, I bank with starling and nothing gone in. Usually see upcoming payment on Friday but still nothing.

ZoBall · 03/06/2024 04:31

I am in the same boat! I bank with Starling and was expecting my child benefit today (Monday 3rd). My bank usually shows this as incoming the Friday before but I’ve had nothing show all weekend. My carers allowance has been paid though, and my HMRC app shows me the child benefit payment for today has been issued yet I don’t have it. I’ll contact my bank and see what they say.

GJ1992 · 03/06/2024 04:32

HMRC phone line will be busy today!!