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child benefit not paid

847 replies

unicornwonders · 01/06/2024 06:15

hi i normally receive my payments every monday for one child (4yo) i’ve received no letters or anything and had payment as normal last week. Although my payments are on mondays, i receive them saturday due to my bank, but this week it hasn’t come through and it’s not my bank as carers has come through like every other week as normal. No change of address etc and her dad wouldn’t of put a claim in and don’t think i can contact them till monday so stressed at what’s going on

OP posts:
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Meena112 · 03/06/2024 00:31

I am with monzo was expecting mine on friday at 4pm

Shanicedavis0705 · 03/06/2024 00:37

Mines not in either I'm with santander usually goes in Sunday night for Monday

Mercury84 · 03/06/2024 00:41

I'm super worried now... not had our payment either and bank is showing me £62 over my overdraft. I've got UC going in this week, but was counting on the CHB to cover the direct debits due Monday. It's worrying so many are affected, but hopefully means they will fix it quickly. I'm dreading the charges and worried about the impact of failed direct debits 😢

Staceydevjay · 03/06/2024 00:44

It’s a joke I’m at end of month and scrimping and scraping to make ends meet . This is of the bank from Saturday

child benefit not paid
IfYouLikePinacoladas8 · 03/06/2024 00:45

That's pretty much the response I had aswell.

ShesMad · 03/06/2024 00:48

I'm so glad to finally have found some information online about this as I was panicking and freaking out. I'm also a Barclays customer and my Child Benefit has always gone in on a Saturday at midnight, but now it's 12:40am on Monday and still nothing. According to my HMRC account, my payment is due 3rd June, so where is it!?

I know some people are saying HMRC are having issues but has anyone been able to find anything official from HMRC to confirm this so we can know what's going on and hopefully get rid of some of this anxiety that is giving me sleepless nights!

If anyone manages to get through to HMRC in the morning please do update us, I'll be following ... hopefully it'll be sorted quickly.

Jbalmforth · 03/06/2024 00:48

They better get the payments to hit bank accounts ASAP or there will be so many people arguing on the phone with HMRC in the morning

Peynaz · 03/06/2024 00:52

I checked again, but still has not been paid!

CherryBlossom08 · 03/06/2024 00:52

I am due to receive my child benefit 3/6 and I always get paid as soon as it turns 00:00am but I have not received anything yet.

Jbalmforth · 03/06/2024 00:54

This is ridiculous it better not b same tomoro for child tax credits

Bert01993 · 03/06/2024 00:54

It’s now 00:53 and still not been payed 🤦‍♀️ really need that money today as well

Jbalmforth · 03/06/2024 00:55

Who does everyone bank with im barclays

IfYouLikePinacoladas8 · 03/06/2024 00:57

Barclays

Khiggins85 · 03/06/2024 00:57

So glad I have seen this post, I bank with Barclays, and always goes in on Saturday. We are now on Monday and mine still hasn’t gone in. Hope it gets sorted as now bank account negative.

hdunn · 03/06/2024 00:58

I bank with starling the payment always shows as incoming but isn’t today. I’ve contacted them they haven’t received a mandate for any payments

KatTBear · 03/06/2024 00:58

Starling bank for me! They claim it’s not showing at all and on live chat they were a bit perplexed by it

Mercury84 · 03/06/2024 00:58

Can't sleep... keep checking my bank and it is not there 😓 there must be an explanation, so HMRC should have released some sort of statement or update by now. Has anyone emailed papers? Wondering if we link some of the nationals or news, they may pick it up and get a response quicker than we can as phone lines will be mayhem in the morning 😞

KatTBear · 03/06/2024 00:59

Mercury that’s a great idea… can we send this thread out to them?

Superhenna · 03/06/2024 01:00

I’ve just checked my bank account too money has still not been paid in and its Monday 🙈 glad I’m not the only one tho

Stacieloulou · 03/06/2024 01:01

I’m having the same problem usually get mine at midnight Saturday but nothing. Let’s hope it’s fixed asap!

Mercury84 · 03/06/2024 01:02

I think we can send a link and just a quick blurb to say that there is an issue with child benefit payments. There are a couple of posts on fb also, so it is looking like a fairly widespread issue. At least if it hits the news then we should get some leeway for direct debits or payments not going through. If as many of us email the sun, bbc and/or itv maybe they will pick it up first thing?

lalaloopsy83 · 03/06/2024 01:03

I rung HMRC Friday as it usually shows as pending. She said that it was definitely going in their end and she had a few phonecalls regarding this and not to worry. Still not paid though 🤷‍♀️

hdunn · 03/06/2024 01:05

I’ve linked this thread to the Mail online 🥲. Defo an issue

Samij1979 · 03/06/2024 01:10

My child benefit is always paid Mondays but goes into my bank Saturday & it’s still not gone in