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Original poster

Claiming Bank Charges - Fresh Thread!!!

255 replies

Flamesparrow · 22/11/2006 09:36

Letter Templates Here

My statements for 2 out of my 3 Barclays accounts arrived today... time for happy highlighting!

OP posts:
jampots · 17/01/2007 17:55

bump

jambuttie · 17/01/2007 19:33

Anyone had any joy with Royal bank of scotland???

kslatts · 18/01/2007 15:34

Hi Redshoes, the address for Nationwide is

Data Protection Team
Nationwide Building Society
Kings Park Road
Moulton Park
Northampton
NN3 6NW

I got my statements today, expecting my total charges to be about £600, was shocked that they actually total £1032. Going to send ny next letter straight off.

Today is 40 days after my Mum sent her letter and cheque to Lloyds requesting details of her charges and she still hasn't received anything, she sent it recorded so know it arrives, Anyone know what her next step would be.

Flamesparrow1001010120120510 · 18/01/2007 15:36

Which letter was that a reply to Jampots?

KezzaG · 18/01/2007 15:37

I have just started doing this and found this website really easy to follow. It gives a step by step chart of what to do when you initially get rejected. I havent read the whole thread so apologies if this has already been mentioned.

www.penaltycharges.co.uk

redshoes · 18/01/2007 15:57

thanks kslatts. Think the consumeractiongroup website tells you the letter to send next - think it's a 'letter before action' ie last chance before you issue proceedings

jampots · 19/01/2007 11:15

i wrote to Lloyds asking to refund my charges in teh sum of £. They have very politely refused.

Jelley · 19/01/2007 11:48

jampots - you need the letter before action, too.

I'm just printing my polite request letter off.

redshoes · 19/01/2007 14:16

Has anyone's bank closed their account or cancelled their overdraft in response to any of these letters??

sweetkitty · 19/01/2007 16:45

I sent letter two off to the Halifax today, from my statements I found out they had charged me £30 for being 84p overdrawn for 24 hours!!!

DP works for one of the banks mentioned on here and he has been drafted in to work on these sorts of claims as the bank has received so many. Most people are receiving some sort of payment.

fizzbuzz · 19/01/2007 17:01

I think the Halifax are particularly evil in this respect

jambuttie · 20/01/2007 14:51

well 40 days is up on tuesday for 1st letter i sent mail has been today and no statement as yet

goingfor3 · 22/01/2007 11:15

I just sent off my letter requesting my statements today. I forgot to sign the letter, is it going to matter?

jambuttie · 22/01/2007 16:20

head office have said they havent received the statements that my branch have forwarded to them convenient or what since they were signed for in december.

called local branch who said oh sorry we will order today for you.

Do I still sent the 2nd letter now as 40 days is due tomorrow or wait another week jut incase

princessmel · 22/01/2007 16:22

I asked for statements ages ago too, but not heard anything from Halifax.

jambuttie · 22/01/2007 22:20

What letter do I send if I have had no response from letter 1?

Jelley · 22/01/2007 22:26

Money saving Expert says follow up with a phone call then repot to Blahdy blah(forgotten it already)commisioner.

Jelley · 22/01/2007 22:27

going for 3 - send another copy, and sign it this time, just to be sure

jambuttie · 22/01/2007 22:33

I called them today and no statements had been requested they have said they will issue them without charge. so how long should i give them

princessmel · 23/01/2007 12:57

jambuttie, that sounds like us. I rang up Halifax again yesterday and it seems that my call asking for statements was not proccesed properly. Wrong department or something.

Anyway its being sorted now . Well thats what he said...

inanidealworld · 24/01/2007 12:30

Ok got a very polite letter from lloyds basically telling we where to go and if I don't like it to take it up with the ombudsman. What next?

auntyquated · 24/01/2007 14:26

i have had my request for a refund from the halifax refused- i sebt them a letter saying if they didn't refund me i would take them to the small claims court---they have ignored this letter but i know they recieved it as i sent it recorded delivery.

what so i do now????

go staright to small claims????

or ring them??

has anyone had any sucess with the Halifax?

also does nayone have a link to the forum of claimants?

thnaks

Jelley · 24/01/2007 14:32

MoneySavingExpert Step by step guide.
There are also useful links at the bottom of the page.

jambuttie · 24/01/2007 20:50

40 days were up for my bank to responde to letter 1. I called them monday afternoon and they said they had received no request for statements

Once I said well I sent it recorded delivery and it was received by blah blah they said oh sorry we will arrange for the statements to be sent free of charge, here's my name for reference.

I have just checked on my digital banking and they have charged making me overdrawn so I will get another bloody bank charge

Will have to call them tomorrow

chocolatebirdy · 24/01/2007 20:55

Asked for HSBC to refund £1500 and have just got an offer of£1100. Taking it!

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