Hello all, just discovered this thread. Good luck with getting the charges back and chocolatepeanut that is heartening news.
Could do with just a little advice/straw poll actually, what's everyone think?
I'm in the middle of a battle with NatWest over charges myself.
It was dh's idea actually but eventually I came round to his way of thinking. I went on the consumer action group web site and got my statements; found out I could get £2,011 back!!!! This would pay off the last of my debts, and leave me a grand to spend on baby things - very, very handy!
After about three or four exchanges of letters, the bank are offering to pay me £1,200. This would pay off the debt, and leave me about £200 (still not to be sneezed at!!).
I've read lots of other people's stories on that web site, and it seems that if I push ahead with court action, I almost certainly would get the full amount. But it would be really stressful, take a couple of months and might leave me further out of pocket in the short term, with court costs and the like (although I'd get the costs back in the long term).
Dh thinks I should go for it but I don't know.
What d'ya think??