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Original poster

A letter from concentrix or HMRC part 6

944 replies

Morgan97 · 06/07/2015 17:08

Have you had a letter from concentrix or HRMC about another adult living at your address,letters querying child care etc,please post your experiences on this thread so we can support and help each other.

OP posts:
12fedup12 · 07/07/2015 17:05

Glad it's not just mine being slow to come, we should really get them the same day depending on what your local delivery office is like!
Hopefully will turn up tomorrow!
I think everyone is dreading the budget tomorrow we know it is going to hit us hard but how hard is yet to be seen

Mel25murf · 07/07/2015 17:14

Mamak15

I have no idea what they have planned, as prior to the election they said they wouldn't touch child benefit/tax credits again, but their pledge to save £12billion over the next 2 years has caused them to realise the only way to do that is to target the working poor and tax credits because they just can't make anymore cuts elsewhere! If they need to make those saving in the next 2 years then I expect any cuts would be implemented almost immediately, but we won't know until tomorrow for sure!

We will be hit hard. We already struggle to pay the basics and we have a small camping holiday usually which we will have to forget. Neither of us smoke, we rarely drink so I don't know how we are going to manage, but we will hVe to somehow!

If you google tax credits cuts, you will be able to read about all the proposed cuts, but we won't know until tomorrow.

alexa15 · 07/07/2015 17:22

If theres no payment schedule will u just keep getting the same amount of tax creds each week/month until they put the new schedule in place??

12fedup12 · 07/07/2015 17:30

I believe there is a payment schedule in place already alexia but once award is finalised then they redo the schedule and adjust any amounts but until then you will continue to get the amount you currently receive

zolabud81 · 07/07/2015 17:44

There loads of different ones going from cutting beeb fits to 20 grand a year per house hold to tax credits for 2 kids only l. But more to the pint will I get a payment next week first person I spoke said my renewal had been completed but no pay schedule 2nd person I spoke to said I might not get a payment next week and 3 rd person said it hadn't been finalises

12fedup12 · 07/07/2015 17:52

Try phoning again and ask if renewal has been finalised and what your payment schedule is maybe try tomorrow if you don't want to call again today.
My case was closed last Wednesday, I phoned last Thursday and was told renewal had been finalised and how much they had left to pay me this year but try weekly payment schdule hadn't been set up yet. I called again Friday morning and again they confirmed my renewal was finalised and asked if I wanted to knife what my new payments sure which of course I said yes!

I don't think payments are done at the same time as they finalise renewal, they need to close last years award 14/15 and then set up the award for the year 15/16.

12fedup12 · 07/07/2015 17:53

Are you paid weekly or monthly Zola and when is your next payment due?

zolabud81 · 07/07/2015 18:49

Next payment is next tuesday got paid to day but one of the people said there's no payment set up for next Tuesday so scared now what is goin on

zolabud81 · 07/07/2015 18:55

Mine was closed yesterday first person I spoke to said it had been finalised but no payment schedule like u 12fedup12 so maybe yh if I ring tomorrow it will be done fingers crossed

12fedup12 · 07/07/2015 19:01

Hey Zola that's what happened with me when I phoned day after case closed (Thursday) there was no payment set up for my next pay day, when I phoned again Friday it was all sorted and they was able to tell me what is going in tomorrow as it is £5 more than normal and them how much all my payments will be from the 15th of July.
Phone again in the morning and I bet yours will all be worked out x

smokie19 · 07/07/2015 19:06

my letter for closing case only came satrday, from 16th june

12fedup12 · 07/07/2015 19:08

Thanks smokie so could be a awhile yet, I was going by how quick baby got hers. Thanks for the timescale x

smokie19 · 07/07/2015 19:21

and got all my info i sent back today x

12fedup12 · 07/07/2015 19:30

So about 6 weeks to get my info back! Thanks smokie x

smokie19 · 07/07/2015 19:34

yep its a joke isnt it and i havent even had my award notice yet !!!!

smokie19 · 07/07/2015 19:36

when i rang two wks ago i was told "no amendments" got my tax creds friday and was 5 quid less, so will see what recieve this wk!!

12fedup12 · 07/07/2015 19:42

A jokes right, don't know why they are so slow sending letters out it is absolutely ridiculous!
Could your payment have been less on Friday because they gave you a lump sum on Tuesday and then reduced your payments for the rest of the year so you don't get over paid?
My payment is just over £5 more than it should be this week and then my payments for the rest of the year go down by 14p a week, when I times that by how many weeks left in the tax year it come to the same amount as the extra I am getting tomorrow.
Hope that makes sense lol

smokie19 · 07/07/2015 19:50

i havnt a clue, when i did my renewal in april over phone there gave me a one off payment, i rang and queried and there said it was to finalise the year, then last wk i got another!!

smokie19 · 07/07/2015 19:53

and when i rang hmrc two wks ago there told me what my payments was from 19th june and it was at rate i was getting so dnt understand, will see what goes in this wk too see if even lower then will ring again too see what payments actually are

zolabud81 · 07/07/2015 19:57

I finally thought I was over the worry cuz my case had been closed but to be told there no payment schedule for next week is scaring the hell out of me

12fedup12 · 07/07/2015 20:04

Zola don't worry that was what happened with me when I called hmrc the day after my case closed and when I called again the following day the payments had been worked out and payment schedule was set

Call again tomorrow and I am sure it will be set up x

Scousejo1967 · 07/07/2015 20:04

Try not to worry girls they are probably inundated after Concentrix taking so long. At least yours is been closed that's something x

emilou123 · 07/07/2015 20:37

Hi all I haven t posted for a while but been reading the thread. I finally got my docs returned last friday and got my new award and payment schedule, so it will come, if thats any help. I was earlier on than most of you (deadline 12 June). Good news for all of you whose case closed. Morgan, keep strong luv. Tomorrow ll no doubt be a grim day for us all, lets stick together on here. Xxxx

babyalan13 · 07/07/2015 22:28

Well am really confused!! I received that 2 thousand last week!! They said I had been overpaid. And now they are saying I owe them 400!!! When I asked them about final award notice they said I won't get that till 17th august!! Wtf. But my payments are sorted until next year!! Am going to be late now applying for school meals and uniform!

babyalan13 · 07/07/2015 22:28

Underpaid I mean!!