Sun that's crap. I'm sorry to hear that.
Just been for a boozy lunch with a client in London (so a little bit quite tipsy) who knows what's happened to me.
So we are on the wine and he says "so com on, how's it gone with your consultant. What they said, what's happening next? Because quit frankly it's fucking shit what's happened so hoping they can do something"
And that, ladies, is exactly how people should be. Upfront, to the point, none of this wishy washy head tilting. We had a good old chat, told him what was happening / happened. And we had a good old bitch about how shit it was. Over a very nice bottle of red.
But it was good. Cathartic.
He's a good client. Negotiates like nobody's business, but he's a good guy.
Sometimes the last thing you want is pity and the "head tilt"
And Monten I even used the words "smuggy mcsmug" in my conversation !! 
But he's been married for years to a very cool woman who is one of the editors at a broadsheet and they don't have kids. I never asked why (maybe they don't want them, which is ok too) but just goes to show you never really know anybody else's story
it's the red wine talking