jeezuz i just had a £300 council tax demand.
after applying for single person discount in august they wrote and said they would backdate this and repay the overpayment.
new account, old account closed etc. only they never asked for a new dd mandate!
so haven't paid anything since end july
just had a points scoring excercise with the woman on the help line on how she's a single working parent of 3 but still manages to check her bank statements.
FFS! clearly it's all MY fault because they never switched the DD over correctly - which she has admitted!
AND there's quite a substantial amount owing to me from the overpayment. it took 6 weeks to get H to meet and sign the instruction and then I stupidly forgot to sign it myself!
they didn't mention that I could just ask for the overpayment to be credited to my new CT account. so my letter said to repay into my bank account.
if i want it changed then i have to get H to sign another letter to that effect.
fat feckin chance of seeing him again for months and months.
at least she has agreed to return my letter so i can sign it and send it back. then when i get the overpayment refunded i can use some of it clear the arrears.
i feel like i live in the middle of Jeremy Kyle meets Eastenders meets Coronation Street sometimes.
thank feck Brookside isn't on anymore!