According to another page who contacted the hospital:
𝗨𝗣𝗗𝗔𝗧𝗘: Apparently the 3 men, she let the men in even though she didn’t know them then they started causing issues shouting religious phrases towards a healer. H has already been told numerous times not to let anyone in on the ward due to safety
Since the discussion's so heavily censored I can't say what I really think about these reports, but can easily believe there's an instruction not to let strangers in because of safety - after all it's a pretty standard thing in any hospital
Overall, though, it's just such a shame it's becoming more about fighting the hospital and courts instead of spending this precious time with Archie, who it's supposed to be mainly about