Just realised I haven't finished my reviews!
Cardiff Violins
Whoever kindly suggested this place, I just can't thank enough. First of all the trip was very pleasant. The transport, the location, the shop and the cafe we went, all were just wonderful. And DS met his violin there.
DS played the violin quite early on, and quickly decided he liked the sound. He tried a lot, some were probably too nice for him. But then the violin remained DS's favourite. The shop assistant/violinist said it actually sounded very nice when DS played. Sometimes violin also chooses player.
They let DS try the violin in several rooms, let him compare it with the violin we brought from London (our fav at the time), played both violins for DS, closer and also from distance.
We needed flesh air to think properly, so popped out and sat in a cafe in front of the shop, and had tea then discussed. When we went back to the shop, it was dark and the shop was nearly closing. We were the last customer but no one tried to kick us out.
As you know (or hope you remember all the dramas happened to the violin!), we had quite a few twists with this violin. But every time, they dealt with a problem sincerely and patiently. After the last crisis, Cecil from Cardiff Violins said the matter had only straightened our relationship and faith and I can't agree more. They care about people involved in their instruments - the makers, players, and dealers (and anxious mums of the players
). They really proved me that they are trying to achieve 100% satisfaction of the customers.
I also got to know the maker of DS's violin. I communicated with him via Cardiff Violins. He always replied with all honesty to every question I asked. I described him as a young maker who had probably just started violin making. But I was wrong. At least I found his violins at a few well established dealer's shops in London and they all talked about him highly and described him as a very skilled, experienced, laid-back, humble and lovable maker. His current violins are a way above our budget. DS is so lucky to have his violin really.
Cardiff is a long way from London. But it was so worth it. DS has his dream violin in his arms now, so of course.