I don't know what to do... I've been asking NCO to change the regional from Easterlies to South Easterlies (because it is much closer to us, I just found out that they have one in Surrey. When applied, I had no doubt to get London Junior with little attention to the second choice, my big mistake as the first time NCO parent!) by emails and phone calls, but they do not.
Last Monday, I emailed them and asked the venue change. No response.
So I called them and asked. A lady said that she would talk to someone in charge. No response.
Two days later, I called the office and asked. A lady (different from the lady on the previous day) said on the phone that she would be able to change and would email me the details later, but she did not email me.
So, I called them up again next day, and asked. Another lady checked and found that we were still in Easterlies on their PC. So she suggested that I should ask them in writing (by email).
I asked the change of venue by email. No response.
Last Friday, I called them again. Someone said that she would tell someone in charge of regionals to help you, but no response....
This is so frustrating as the first SE rehearsal is this coming Sunday.
And now I worry that the person in charge may be out of office because of the half term...
Sorry about the long text. but it would be great if someone could give me your advice about what I could do from now or help me to make sense of this clueless situation.
Thank you.