Nope. He absolutely knew I wouldn't smack him. He knew he was doing wrong I think, and the shout was enough to shock him. Of course,I also jumped up took away the club told him he wasn't to do that and stopped him playing and made him sit on the bench next to me while everyone else finished their game. It worked perfectly well. And no, my stepdaughter and my son don't 'walk all over me' - in fact they are beautifully behaved. We recently had a second birthday for my son, and my stepdaughter made all the sandwiches, insisted on walking all the guests to the door to say goodbye and was the hostess with the mostest all round. I just don't understand why you think children are such untamed monsters. I have never found them so - other people's or my own and I have worked on playschemes on rough estates, grew up on a council estate, helped out in a local authority children's home and did nannying when very much younger. I never, ever met a child I even considered smacking. I wouldn't dream of smacking ds, and dd, well, she'd fall down dead with shock, I think, if you even suggested it My philosophy, which I learned from my dh, incidentally, though it was already my style, is to agree to any reasonable request. Never, ever say no without good reason, but if something is impossible, just carry on. Never get into the talk, persuade, argue, smack cycle iykwim. I honestly don't want 'power' over my children. I want to live with them in a pleasant, happy cooperative way. Tonight my ds wanted chocolate instead of plain milk. As it was bedtime I decided against it. He cried but that didn't make me angry or upset. I said I understood what he wanted , but he couldn't have it last thing at night. NO argument, no anger. I know I say my kids are nice, and they are, and anyway I love them so maybe see them through rose tinted glasses, but not all kids I have dealt with were 'easy' but I never smacked any of them and they never 'walked all over me'. I don't really know what that means, TBH. Do I do things to please them? Yes. Do I allow them to choose outings, what they want to eat etc? Yes. Do I feel oppressed by this or feel it is ruining my life or anything? No. In your case, I think I would have talked to my son, picked him up, apologised briefly to the old lady, and held him next to me on the seat and ignored any fuss or noise. I do believe - and I know some people will see this as criticism, but it isn't intended as such - that children learn from their emotional environment. I treat my ds and my stepdaughter as gently as I would like to be treated myself if I were their age. I am pretty tolerant of a lot of things, have almost no rules, but I really, honestly thing that both children are extremely nice to be around.