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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be appalled at the 'treatment' my daughter received at the hosptal?

193 replies

Katecat · 20/01/2010 19:04

First AIBU but happy to hear all opinions.

DD (2.4) has had a horrible vomiting/diarrhoea bug since Friday. We'd been keeping on top of things by pushing fluids and lots of rest and she seemed ok by Sunday pm just a bit tired so I took her to the childminder on Monday morning as normal (I know but she really seemed better, loves her CM, no other children there and CM was happy to have her). CM called Monday lunchtime to say DD was unwell again,lots of vomiting.

Anyway, eventually got her to see GP around 4pm, by this time she was very pale and lethargic but had stopped vomiting - nothing left to vomit [] and the GP wanted the paeds at the hospital to see her. He rang Children's ward and was told they were really busy, lots of other children with the same bug, and to refer us to the other hospital (about 15 minutes longer drive for us) A&E department. I wasn't happy with this, it isn't a children's A&E and I can't beleive they're allowed to refuse to see a sick child? As DD clearly needed to be seen I decided to try my luck and go straight to the busy Children's ward anyway. On arrival (had to carry DD by this point) I handed my Gp's letter to the Paed who said they had not received a call and wouldn't be able to see us, I had to go to the other hospital. By this point I was very worried about DD and absolutely livid that they refused to see her even though she was clealy unwell and demanded to see the person in charge. Nurse came along and told me no way we could be seen, go to other hospital etc. There was only one other family waiting, how can they claim they're too busy? After 20 minutes of me refusing to move, Dr came back and said she would have a 'quick look' at DD but if she needed admisission there were no spare beds (why could I see 2 beds parked in the coridoor then?!). So, she decided that DD needed intravenous fluids to rehydrate her yet STILL refused to admit us and I was forced to drive my sick child to the further hospital where she was thankfully admitted quickly and got the fluid she needed (the trauma of that is another AIBU itself )and is no on the mend although still on the ward.

Sorry this is long but I am so so angry. Am I right in thinking the hospital were useless and unreasonable and the staff would have been responsible if anything had happened to DD?

OP posts:
Fibilou · 20/01/2010 19:06

is all I have to say

gomez · 20/01/2010 19:08

You could have been at the other hospital, where you had been advised to go in the time it took you to argue at the first. You tried your luck and it didn't work - you I think have been unreasonable.

ruddynorah · 20/01/2010 19:10

why didn't you just go to the other hospital?

the 2 beds in the corridor were probably left there from taking patients from ward to ward.

octopusinabox · 20/01/2010 19:10

This reply has been deleted

Message withdrawn at poster's request.

BrahmsThirdRacket · 20/01/2010 19:10

It sounds awful, how horrible for you. But if they don't have room, they don't have room. Those empty beds may have been for children booked in and about to be admitted, or elsewhere in the hospitals for scans/tests, you don't know.

Drooper · 20/01/2010 19:11

Have you made this up!!!
Admission was arranged and you decided you knew better.
You put your child at risk, not the hospital, who were clearly busy.
You are an idiot.

differentID · 20/01/2010 19:11

Kate, the beds being available isn't always about having "beds". it's about having enough staff to care for the patients in those beds. If they don't have enough staff they cannot hope to safely mange patients, especially on high concern patients such as children

I'm sorry you had such a shit time, but if you had driven straight to the a+e of the other hospital like you were told to do your dd would have been seen much earlier than she was.

choufleur · 20/01/2010 19:12

sorry you should have gone to the other hospital. we can't self refer generally in England so you have to see a GP or A&E doctor first. if you had gone to teh hospital as advised you wouldn't have had the trauma of going to a second hospital. if the first hospital was really busy then she may not have got proper treatment

Lulumama · 20/01/2010 19:12

you should have taken your daughter to the hospital 15 minutes further away in the first instance , which would have ultimately saved you all the time

so, ther were two beds in a corridor.. does not mean there was space in the ward or enough nurses /paeds to cover an extra admission

i am sorry your dd was so poorly as to require hospital care, however, you tried to beat the system

you were told the ward was busy and given an alternative 15 minutes further away

YABVVVU

why should your child take priority over those already there or bein admitted correctly?

thighsmadeofcheddar · 20/01/2010 19:12

I hope you daughter is better, but you should have driven straight to the other hospital as you were advised.

ArizonaBarker · 20/01/2010 19:12

Yabu.

Your daughter would have been seen sooner and treated sooner if you had followed the advice given to you.

Unless you work on the ward, I don't think you are ina position to judge how busy they were.

Hope your DD is better, btw.

bibbitybobbityhat · 20/01/2010 19:12

Don't understand. GP spoke to your nearest hospital and was told they wouldn't be able to admit her, so go to the other hospital instead. But you decided to "try your luck" anyway and go to the nearest hospital.

All you did was prolong the time it took for your dd to be seen.

Yabu.

piratecat · 20/01/2010 19:13

what drooper said

alarkaspree · 20/01/2010 19:13

Sorry I agree with gomez. They told your GP, they told you, they told you again, that they had no space for your dd. She could have been seen quickly at the other hospital if you'd listened to them.

Glad that your dd is getting better now.

AngryFromManchester · 20/01/2010 19:14

They have closed quite a few hospitals in Kent because of this winter vomitting virus. Tbh, havign a vulnerable child myself, I would have been really cross if the hospital had asked you to stay away because of their vulnerable patients and their risk of catching this and you just turned up anyway, it is actually a bit selfish. I only say a 'bit' because I know you are worried about your daughter and we all worry aboput our kids, but sometimes hospitals make these decisions for the right reasons and I really do not think we should question them. A stomach bug for a normal healthy child is death for another. Sorry to be so morbid, but it is true unluckily

Morloth · 20/01/2010 19:14

You should have gone to the hospital they told you too.

Beds available doesn't literally mean beds, it means the beds, the ward to put them in, the staff to care for the people and lots of other stuff.

If you had gone straight to the other hospital she would have gotten what she needed much faster. You said yourself you "tried your luck".

I hope she is better now.

Lulumama · 20/01/2010 19:14

did you berate the staff, shout and make a big fuss?did you make a point of making hte overstretched staff feel bad?

i hope not

you were told clearly where to take your daughter, but tried your luck and when it backfired, you were obstructive and feel scandalised , when it is your own behaviour that needs examining

StewieGriffinsMom · 20/01/2010 19:14

This reply has been deleted

Message withdrawn

homicidalmummymademincepies · 20/01/2010 19:15

agree it would have been better to go to the hospital you were told to go to.
If all the beds were full, yes they probably were very busy!
One family waiting means nothing.

Feel sorry for your daughter being taken to the wrong place when she needed to go to the hospital and get treatment.
Spend less time arguing with those who know the score....you only think you did.

rubyslippers · 20/01/2010 19:15

i can only agree with what the other posters have said

YABU

your GP did you a favour referring you to the other hospital

it was only 15 mins more away for you to drive

you tried your luck

it didn't work

i hope your DD is on the mend now

JemL · 20/01/2010 19:15

Sorry but YABU. If you had been told to go this hospital and they then tried to send you somewhere else, that would have been completely unacceptable. But you had been told where to go and made your own decision to ignore this. And you can't tell how busy a ward is by how many people are in a waiting room. Hope your DD is recovering now.

TheArmadillo · 20/01/2010 19:16

I think YABU - I understand that you were stressed and worried but you were told not to go there and to see the other hospital. You were told they did not have room but went there anyway.

As someone else said it depends on the staff to patient ratio, and also maybe there were other children coming in or off somewhere having tests or scans. A hospital doesn't have limitless resources - this is presumably why your GP phoned beforehand.

That hospital may be a centre for a specialist treatment, your behaviour may have meant that a child needing that specialist treatment couldn't receive it when needed.

You were told an alternative that could accept you before you started your journey. You decided to ignore that and as a result you delayed your child's treatment.

scaredoflove · 20/01/2010 19:16

you are being very unreasonable, you were told where to go and why you couldn't go to the nearer one and you still went ahead

People don't just turn up on childrens wards, you need to go through another service like A & E (unless you have a 'pass' due to longterm sickness/disability/condition

A child doesn't have to be seen in children's A&E, a general one would be used to dealing with babies, toddlers and children

You wasted a huge amount of time, for yourself and the busy children's ward

If you had gone straight to the other A & E, your daughter would have probably been seen quite quickly as little ones are often fast tracked, especially if obviously very unwell. She could have had her fluids in the department and if necessary, transfered to the childrens ward

I can't believe you wasted all that time

rubyslippers · 20/01/2010 19:16

oh, and you would have been responsible if something happened to your DD

arrangements - sensible ones - were made by your GP

you chose to ignore them

i understand you can feel frantic when your LOs are ill but you were being totally irrational

diddl · 20/01/2010 19:17

Of course YABU!

Good grief, your Dr phoned & hospital and they were too busy but you went there anyway

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