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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be appalled at the 'treatment' my daughter received at the hosptal?

193 replies

Katecat · 20/01/2010 19:04

First AIBU but happy to hear all opinions.

DD (2.4) has had a horrible vomiting/diarrhoea bug since Friday. We'd been keeping on top of things by pushing fluids and lots of rest and she seemed ok by Sunday pm just a bit tired so I took her to the childminder on Monday morning as normal (I know but she really seemed better, loves her CM, no other children there and CM was happy to have her). CM called Monday lunchtime to say DD was unwell again,lots of vomiting.

Anyway, eventually got her to see GP around 4pm, by this time she was very pale and lethargic but had stopped vomiting - nothing left to vomit [] and the GP wanted the paeds at the hospital to see her. He rang Children's ward and was told they were really busy, lots of other children with the same bug, and to refer us to the other hospital (about 15 minutes longer drive for us) A&E department. I wasn't happy with this, it isn't a children's A&E and I can't beleive they're allowed to refuse to see a sick child? As DD clearly needed to be seen I decided to try my luck and go straight to the busy Children's ward anyway. On arrival (had to carry DD by this point) I handed my Gp's letter to the Paed who said they had not received a call and wouldn't be able to see us, I had to go to the other hospital. By this point I was very worried about DD and absolutely livid that they refused to see her even though she was clealy unwell and demanded to see the person in charge. Nurse came along and told me no way we could be seen, go to other hospital etc. There was only one other family waiting, how can they claim they're too busy? After 20 minutes of me refusing to move, Dr came back and said she would have a 'quick look' at DD but if she needed admisission there were no spare beds (why could I see 2 beds parked in the coridoor then?!). So, she decided that DD needed intravenous fluids to rehydrate her yet STILL refused to admit us and I was forced to drive my sick child to the further hospital where she was thankfully admitted quickly and got the fluid she needed (the trauma of that is another AIBU itself )and is no on the mend although still on the ward.

Sorry this is long but I am so so angry. Am I right in thinking the hospital were useless and unreasonable and the staff would have been responsible if anything had happened to DD?

OP posts:
Sassybeast · 21/01/2010 13:56

Most wards have their own little fund running for extras and bits an pieces - maybe just acrd with a small donation to that ?

IsItMeOr · 21/01/2010 14:15

Katecat - I'm sure you're lovely in real life. Not many posters would take this on the chin with the good grace that you have.

You'll soon see that AIBU can be pretty savage when you post a bit more - the other topics are a lot more gentle!

Glad to hear DD is home and well .

StarExpat · 21/01/2010 14:51

sorry for hijack -isitmeor can you update us on your thread about the school?

gasman · 21/01/2010 14:55

katecat

That was a very generous post.

I'm sure the ward staff would appreciate a quick card and as others have said chocolates & biscuits never go amiss.

(In fact some days they seem to be my sole source of nutrition at work).

IsItMeOr · 21/01/2010 15:02

StarExpat - I'd love to, but I think you may have me muddled with somebody else...or have I forgotten something? Damned baby brain!

StarExpat · 21/01/2010 15:13

yes, confused with isitmeolord. Sorry

IsItMeOr · 21/01/2010 15:15

I was a bit surprised that anybody would be waiting with bated breath for the next update on DS's sleeping . That seems to be what I mostly post about...

PixieOnaLeaf · 21/01/2010 16:21

This reply has been deleted

Message withdrawn

AnyFucker · 21/01/2010 18:23

katecat, that was a lovely post

a proper acknowledgement this time that you were BU

I think a nice idea is a tin of biscuits with a card/note apologising for your mistake, with names, times and dates

because tbh, although you were out of order, the people on duty that day will have already moved on and dismissed you as an aggressive nutter who thought she knew better

sadly, this attitude is not that uncommon and they deal with it regularly

but they will appreciate an apology, I promise you, because they don't get them very often and it will probably stop them in their tracks for a few minutes

StayingDavidTennantsGirl · 21/01/2010 18:47

AF is right, katecat - and I am sorry for weighing in with a second post earlier on.

I'd suggest a card and some biscuits or chocolates for the ward - I suspect they'll be as impressed as we are about you accepting you were in the wrong and apologising to them - as AF says, I bet that hardly ever happens.

Anyway - here's a line ___ to draw underneath it - now welcome to mumsnet and I hope you are happy here.

Drooper · 21/01/2010 19:31

Glad your DD is home and feeling better.

Don't worry about 'proving' yourself on other threads- your replies on this one do that for you and you sound very nice and sensible (now you've calmed down)

AnyFucker · 21/01/2010 19:39

btw, katecat

people don't tend to drag things from one thread to another (its kinda against MN policy and seen as "bad form" to do so)

so just carry on regardless

todays thread is just tomorrow's chip-paper (I hope you get the shit analogy )

StarExpat · 21/01/2010 20:26

lol isitmeor I do hope he's sleeping well, though

GothAnneGeddes · 22/01/2010 02:08

Katecat - Just chipping in to say that a card and chocs would be lovely. It's great that you've taken this really well.

This thread has given me an opportunity to vent about private healthcare.

ponders whether to start an AIBU about private healthcare, but decides not worth it for now

AnyFucker · 22/01/2010 07:09

gothanne, I will pile in if you do, I agree with you

you might have to pick a "brave" day though...

Romanarama · 22/01/2010 09:35

Send anything - a card, flowers, donation, chocs. They must be so used to dealing with horrid people, I expect any nice gesture will make them smile.

Slightly different, but ds2 was admitted for a week as a baby with a gastric bug. It was just before xmas (discharged on 24/12!). The ward staff were so nice and we were so grateful that we sent a crate of champagne. It didn't seem like much to us, next to the wellbeing of our baby, but they were so surprised and effusively thankful that I remember thinking they can't often have had nice presents.

beammeupscotty · 22/01/2010 22:48

You were very unreasonable.

  1. If you child was unwell friday had 48 hours vomiting free time elapsed before sending her to CH.? She was contageous to other children if not.
  2. Proper arrangements were made for you at an appropriate hospital (with available beds and staff)
  3. You put vulnerable children in the childrens ward at risk by turning up unannounced with a vomiting child. And delayed your own childs care.
  4. 'beds' in a hospital sense are not in corridors. Your child needed a single isolation room - something your GP would have enquired into and you chose to ignore.
  5. Hope little one is better despite your stupidity.
beammeupscotty · 22/01/2010 22:56

KateCat If you read this - sorry I had not read your reaction to other similar posts. Working in NHS myself I get pretty pissed off with people who behaved in the way you did. We do tell ourselves that allowances should be made for distress felt and we accept that the nicest people can change when stressed and worried - but having been on the receiving end it also leaves us stressed and upset. Most nurses and doctors work so hard to get it right, and we dont need to be made to feel like shit, I'm sorry but although its understandable - its not acceptable.

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