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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to complain about a large group taking over our swim-up pool?

180 replies

BottleJobs · 15/07/2026 06:44

On a much needed holiday nice resort booked a suite that has swim up pool to the 6 adjoining rooms. This is on a huge resort with 4 big pools this is a separate small pool just for these rooms but it’s perfect for us as our youngest is a nervous swimmer.
on Monday there were a few kids climbing over the wall we were on our balcony not using pool but could see this playing out. They all jumped in the pool, joined by 6 adults drinks in hand climbing over wall also (it’s a tiny wall to denote separation a foot or two high)
anyways someone in the downstairs room called reception someone came along to tell the 6 adults and 8 kids this is for these rooms only but you can stay an hour.
yest we were in the pool and they all rocked up again this time trying to take our sunbeds saying could we use these as your in pool as their numberous children starting jumping into pool. It was chaos, got dc out out and said to one of the women who could speak English - this pool is just a small pool for these few rooms only to which she said I’m staying in that one (pointed to a room she could or could not be staying in I haven’t seen anyone coming or going so not sure?!))
anyways I said well these rooms sleep four so the rest of these people aren’t staying here she was aggressive as were the rest and said it’s not up to you I paid for my room these are my guests. I said that’s not how it works this is rude a couple I wouldn’t mind but that many kids and adults just force’s everybody else who actually has a room there out.
didn’t call reception as dc were worried it would kick off if we saw them again but I’m pissed off so would it be unreasonable that If this large group do the same again today and the hotel won’t sort them out I arrange for all my guests (me gathering up everyone I’ve spoke to at the hotel to congregate here so there’s no room for the cheeky fuckers?! Or I’m open to other suggestions I’m not above tell youngest to dirty protest in the pool if needed 😂

OP posts:
ScribblingPixie · 17/07/2026 10:56

I would makes notes on what happened and who you spoke to at Reception etc, and complain to Tui, asking for a refund of the amount that you feel is fair for the hassle over the first part of your holiday. If you genuinely paid £700 extra to use this pool semi-exclusively, some should be returned to you

Katey83 · 17/07/2026 13:25

I'd demand the premium for swim up room is refunded as you haven't had what you paid good money for, I'd also leave a review stating this.

Gonnagetgoingreturnsagain · 17/07/2026 14:03

Katey83 · 17/07/2026 13:25

I'd demand the premium for swim up room is refunded as you haven't had what you paid good money for, I'd also leave a review stating this.

I’d be furious it even came to this in the first place and a confrontation with another holiday maker and then someone letting them use their pool for an hour! Someone has f’d up here and it’s not OP.

Thebinisrightthere · 18/07/2026 08:37

CiderwithRosEh · 16/07/2026 19:30

The IRA member who died after a hunger strike in prison in 1981? Not the right reference in this situation.

What are you talking about?

BIWI · 18/07/2026 14:24

They're referencing the expression 'dirty protest'. From Wiki:

The dirty protest (also called the no wash protest)[1] was part of a five-year protest during the Troubles by Provisional Irish Republican Army (IRA) and Irish National Liberation Army (INLA) prisoners held in the Maze Prison (also known as "Long Kesh") and a protest at Armagh Women's Prison in Northern Ireland. In March 1978 some prisoners refused to leave their cells to shower or use the lavatory because of attacks by prison officers, and the inmates would later start smearing excrement on the walls of their cells.

Irish National Liberation Army - Wikipedia

https://en.wikipedia.org/wiki/Irish_National_Liberation_Army

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