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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to complain about a large group taking over our swim-up pool?

180 replies

BottleJobs · 15/07/2026 06:44

On a much needed holiday nice resort booked a suite that has swim up pool to the 6 adjoining rooms. This is on a huge resort with 4 big pools this is a separate small pool just for these rooms but it’s perfect for us as our youngest is a nervous swimmer.
on Monday there were a few kids climbing over the wall we were on our balcony not using pool but could see this playing out. They all jumped in the pool, joined by 6 adults drinks in hand climbing over wall also (it’s a tiny wall to denote separation a foot or two high)
anyways someone in the downstairs room called reception someone came along to tell the 6 adults and 8 kids this is for these rooms only but you can stay an hour.
yest we were in the pool and they all rocked up again this time trying to take our sunbeds saying could we use these as your in pool as their numberous children starting jumping into pool. It was chaos, got dc out out and said to one of the women who could speak English - this pool is just a small pool for these few rooms only to which she said I’m staying in that one (pointed to a room she could or could not be staying in I haven’t seen anyone coming or going so not sure?!))
anyways I said well these rooms sleep four so the rest of these people aren’t staying here she was aggressive as were the rest and said it’s not up to you I paid for my room these are my guests. I said that’s not how it works this is rude a couple I wouldn’t mind but that many kids and adults just force’s everybody else who actually has a room there out.
didn’t call reception as dc were worried it would kick off if we saw them again but I’m pissed off so would it be unreasonable that If this large group do the same again today and the hotel won’t sort them out I arrange for all my guests (me gathering up everyone I’ve spoke to at the hotel to congregate here so there’s no room for the cheeky fuckers?! Or I’m open to other suggestions I’m not above tell youngest to dirty protest in the pool if needed 😂

OP posts:
BIWI · 15/07/2026 18:31

Not always ;)

Squirrelsarecleverbastards · 15/07/2026 18:53

Threads like this make me miss the old MN.

Where RTFT was always the fucking thread everyone wrote cunt with abandon and where OP
would never be told off for a silly joke.

KateReddy · 15/07/2026 18:54

BIWI · 15/07/2026 18:31

Not always ;)

It is on MN! 😆There’s only one definition in the acronym list.

KateReddy · 15/07/2026 18:56

Squirrelsarecleverbastards · 15/07/2026 18:53

Threads like this make me miss the old MN.

Where RTFT was always the fucking thread everyone wrote cunt with abandon and where OP
would never be told off for a silly joke.

Abso-fucking-lutely! 😆

Squirrelsarecleverbastards · 15/07/2026 19:04

KateReddy · 15/07/2026 18:56

Abso-fucking-lutely! 😆

Clearly OP had some cunting neighbours.

Glad it’s all sorted!

Goldengamer · 15/07/2026 19:30

Glad u got a good outcome but it should never have come to that .

BetweenTheThoughts · 15/07/2026 19:52

I'd avoid escalating it, as it could easily spoil your holiday. If the pool is genuinely reserved for those rooms, it's the hotel's responsibility to enforce that, not yours.
If the group comes back, I'd politely let reception know again and ask them to deal with it consistently. You've paid extra for that room and the facilities that come with it, so it's perfectly reasonable to expect to be able to use them without feeling crowded out. Hopefully the hotel will step in before it gets to that point.

Iceandfire92 · 15/07/2026 20:11

Why don't you go to reception and hysterically report them for pooing in the pool?

Firebox64 · 15/07/2026 20:58

Thawtfulpanda · 15/07/2026 06:53

Well your only choice is to go to reception or have a full on confrontation with them. I'd do the former.

Or you could wait for them to hop the wall and tell them a dead animal was found in the pool and it has to be cleaned and so no one can use it for a week.

Like a dead goat, say?

MummyWillow1 · 15/07/2026 21:17

Do not speak to them yourself next time. Just keep calling reception. Reception will soon get annoyed with constantly having to sort them out.

TooHotToBoogie · 15/07/2026 23:25

BottleJobs · 15/07/2026 07:11

it was a joke I would not get my child to shit in the pool my kids would not comply anyway it would be more likely dh

Your husband is there?! Christ why isn't he saying something??

lordbaddingham · 15/07/2026 23:56

Goodness me, I'd be asking for some money back for the time they were allowed in by reception, that's outrageous.

Dolcecof · 16/07/2026 06:36

TooHotToBoogie · 15/07/2026 23:25

Your husband is there?! Christ why isn't he saying something??

Invariably in these types of threads, the OP is the main character who appears to be the only character with a voice. All other family members are background figures in the shadows.

Mere1 · 16/07/2026 07:04

RoseField1 · 15/07/2026 06:54

YABU not to complain to management!

This.

Dolcecof · 16/07/2026 07:20

Mere1 · 16/07/2026 07:04

This.

YABU not to “select all”

BottleJobs · 16/07/2026 07:37

Update no further appearances yesterday. Whilst the lady that said she was staying in this block has left the wider family group is still here saw them
last night but they haven’t attempted to come back in the time we were at this pool yesterday which was 2-5:30pm

OP posts:
RumPidgeon · 16/07/2026 07:52

Why can’t you woman up and speak to reception every damn time they show up? I’d be asking for a security guard to get stationed the other side of the wall or entrance area so that group doesn’t return.

HelloCheekyCat · 16/07/2026 09:09

RumPidgeon · 16/07/2026 07:52

Why can’t you woman up and speak to reception every damn time they show up? I’d be asking for a security guard to get stationed the other side of the wall or entrance area so that group doesn’t return.

Why can’t you read the thread or at least OP’s updates & see that’s she’s sorted it 🤔

Gonnagetgoingreturnsagain · 16/07/2026 09:45

BottleJobs · 15/07/2026 08:38

All sorted one way or another…
spoke to guest services manager who was horrified to be told that they were given an hours grace the other day and said they should have been removed immediately and that in the future that’s what they will do, told me not to engage with them just call guest services, I asked for security to check around 4pm which she agreed and I said if it happened again today I would progress with tui. However as I was leaving reception area who do I see arriving with suitcases in tow but the aggressive woman and her daughter do I can only assume she’s either checking out or moving rooms

That is good.

Lentilcakes · 16/07/2026 11:33

Defo speak to the Reception. I’d ask to speak to the manager.

Hackedoffinoldage · 16/07/2026 14:25

How does a swim up room work if you’re not on the ground floor?

Patrickpickthepepper · 16/07/2026 16:56

I’m so disappointed that they checked out! I was looking forward to an update of how security slung em out of the pool! 😁

CiderwithRosEh · 16/07/2026 19:30

The IRA member who died after a hunger strike in prison in 1981? Not the right reference in this situation.

OutAndAbouting · 16/07/2026 19:52

BottleJobs · 15/07/2026 07:11

it was a joke I would not get my child to shit in the pool my kids would not comply anyway it would be more likely dh

Wow. It doesn't get any better, does it?