For those saying it’s bad the mum is refusing input from Social Care etc….
Have you considered she has tried before and got nowhere?
That she has asked (maybe her GP, any HCP involved in her care) and was told theres nothing available for her?
that her needs might have dismissed in the past so she doesn’t want to try again!p?
Being chronically ill is a very particular position to be in.
Abled people expect support is available when there is very little.
Needs are routinely ignored and patients gaslighted (see medical trauma)
As I said, I use an EWC.
I got it myself after I was advised to use one to give me some independence back. No info how I was supposed to get that though.
GP received the letter stating I needed a WC. Told me is not their problem, See Social care.
Social Care did a visit and told me it’s not in ther remit. GP should refer me.
Back to the GP who got really grumpy at me insisting for a WC.
A few weeks later, a manual WC was delivered to my house from the Wheelchair Services. Totally unsuitable. No discussion about my needs and how I was going to use it despite the fact theyre supposed to do an assessment first. No idea what the GP told them either.
After that, I gave up. The wheelchair is in the garage gathering dust. I bought one myself, just like the OP’s mum. I’m just very lucky that what I found worked for me. But in retrospect that was PURE LUCK (because I had no idea of issues I could face, what to look for etc….). I could easily have spent £2.5k on something I couldn’t use.
So yes, the barriers you have to overcome to get a modicum of support are huge, much bigger than most people realise