To not offer to clean up my DD's wee

[milliec]

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Yes, I would, because in a job like that you are paid to serve the public, regardless of what horrible or tragic day you may be having.

name and shame, please.

flashman - in all seriousness, if she was so upset about her bereavement/loss of boyfriend/general bad day-ness then she shouldn't have been in work. If she cannot control her anger in order to not swear at a two year old child, she should not be working there.

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This really makes me laugh - and this is why I seem to argue a lot on MN - everything here is always just black and White - there is no grey. Every one has made up their minds without any input from this girl - it could be (and I am not saying it is the case) that it was misheard (sounds unlikely - but could not be impossible)

I just hope that most of you are never on my jury if I end up infront of the beak!

Don't work in a shop if you can't "switch off" from your own life and serve customers. That's what you are paid to do. If you can;t deal with the public then work in an office or do something that does not bring you into contact with Joe Public every day

As someone who has worked in and around retail for 19 years I have no patience for it

No darling, it's Saturday night, we have all prob had a couple of glasses of vino and just want to support OP

Some things are black and white.
I never argue on threads - consider this a break in the rules - because, yes, most of the time you are not in possession of all the facts.
Highly unlikely it was misheard, as you said.

your poor dd I am so on her behalf.

YANBU. At a similar age my DD was refused use of the toilet in the local toy/ book shop on numerous occasions and I always hoped for an "accident". It is OUTRAGEOUS to not allow a small child use a toilet, anywhere.

And then to shout at you..

I'd get sship's DP to pay a visit on his stagnight if you happen to live in Portsmouth... (see thread about calling off wedding..)

Milliec - i would expect an apology to DD too - my point is it would seem so out of character for at least 99.9 % of people to speak to a child that way - that I would wonder if there was another reason there - and it seems very harsh to just scream fire them as some have. People have lives and losing a job generally effects them.

I think she should be fired.I don't see what possible excuse there is for treating a toddler in such an appalling way,and I agree that comments like that can have a lasting effect on a tiny child.If nothing else then it might make her slightly more nervous of people in general.I am shocked and genuinely horrified by this thread and if I was the shop owner I would not want to be paying wages to such a beastly individual.I think I would have called the police if it had happened to my daughter!

Yeah yeah Flashman, whateverrrrrrrrrrrrrr

Everyone has isshoos, but the shopgirl didn't think about what might have been going on in Milliec's life while she was shouting abuse at her child.

Surprisingly it's quite harsh to scream 'f*ing stupid lazy idiot' at a child too.

eh Flashman? There are no grey areas? What threads have you been on then

But you are right in this case - no gre area or excuse for treating a little one like that. Would you still feel the same if instead of it being a child and you being able to shrug off the "longterm effects", it was you with a person with special needs who was sworn at in public and humiliated for not controlling their bladder? Would that then be still acceptable because the shopgirl had broken up with her boyfriend the night before?

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Horrible way to treat a child. I would definitely contact the store manager.
How is your dd?

All the best for that milliec -I hope it gets sorted and your Dd forgets about it asap

Yes, she might have been having a bad day.

I had a very bad day one time when I was working in sales. I had recently had a miscarriage and a colleague had not heard and asked how the baby was doing.

A customer was a bit cheeky and I snapped at her. I did not swear but was rude and impolite.

I walked away, took a deep breath and went back to the customer and apologised for being rude. Thankfully the customer accepted my apology and that was the end of the matter.

There is no excuse for speaking a child like that. My own children sometimes drive me up the wall and I would NEVER use that kind of language with them.

Anyone who speaks to a customer or a child like that is not suited for work in sales.

Yeah I would tell the local rag too and get the jumped up little bitch to make a public apology. I probably would have smacked her in her cheeky gob and then been in big trouble so well done for keeping your cool even though you must have felt like it!!

milliec - let us know the outcome, won't you?

Universally challenged - I would still wonder if there was an underlying issue - as most people really do not respond that way. But you are missing my point - I would not call for a sacking as the first course of action. I was trying to highlight the point that you do not have all the facts!

Stop being an arse, Flashman.

Anybody who calls a child a fucking stupid lazy idiot wants firing, on the spot.

Anybody who calls an adult, within a work context, a fucking stupid lazy idiot wants firing, on the spot.

Fuck me! What part of that don't you understand?

Well I hope that you are never in a position to make those choices desiderata.

"And what good will that do - the girl in the shop if she is sat staff will be young - so because she upset you DC you want her fired - thats nice. Why not approach it to the manager that some of the staff need further training and that you would like the girl to say sorry".

Flashman, anyone old enough to be employed should be fully aware that it is completely unacceptable to call anyone a "a fu*king stupid lazy idiot", let alone a 2 year old child.

If they can't control their foul mouth or their temper, they have no place being in a customer facing role.