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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why are people so impatient and nasty?

370 replies

Puel · 26/09/2025 08:45

Went to supermarket this morning - I always go early so it’s not busy. I was pulling a trolly out and was suddenly shoved from behind and told “watch where you’re going!”. I apologised but obviously didn’t realise someone was stood right behind me but this person was livid, was there really a need to be so angry and aggressive?!

So I’m stood in post office queue, temporarily distracted and didn’t realise the cashier was waiting for me until the person behind me literally barged past me and went in front. I expected the cashier to tell them I was next yet instead, she rolled her eyes and laughed with the pusher. And before anyone says I was daydreaming for hours etc, it was literally a few seconds of not paying attention.

So I’m back doing my shopping and I stopped and quickly checked my list on my phone - I then heard “excuse me!” And looked up to see an angry looking woman rolling her eyes. I moved out of the way and she snapped “I need to be in that fridge!” So I moved again. At this point I felt like abandoning my trolly and just walking out! What is it with people lately?? I’ve noticed an increase in snappy and inpatient behaviour recently, is it the fact that people in this country are just so generally unhappy these days??

OP posts:
Mokel · 29/09/2025 19:52

Has anyone noticed a difference in this behaviour when they visit areas where there’s a higher proportion of non Brits?

I visit the Asian part of my city to buy certain ingredients as cheaper and better. The locals don’t move when asked, barge past you.

StrictlyAFemaleFemale · 29/09/2025 21:04

Mokel · 29/09/2025 19:52

Has anyone noticed a difference in this behaviour when they visit areas where there’s a higher proportion of non Brits?

I visit the Asian part of my city to buy certain ingredients as cheaper and better. The locals don’t move when asked, barge past you.

I'm in Denmark. Everyone cracks on and is allowed to take up space, but not at the top of an escalator. It took me ages to unlearn over consideration of what others might want to do. I realised how small I had made myself. I don't hurry to pack my shopping - I'm just as important as everyone else. It's been so liberating.

TwoBagsOfCompost · 29/09/2025 21:12

I can understand being distracted for a few seconds while in the queue, but I'm sorry OP but walking backwards without checking is my absolute pet peeve. It's so annoying when people back into me, please do watch where you're going when you're walking backwards.

TwoBagsOfCompost · 29/09/2025 21:20

Balloonhearts · 26/09/2025 11:45

Sorry but this sounds like you. People walking backwards do my head in. Fucking look where you're going!

Similarly, people stopping dead in the aisle or at the bottom of escalators or in front of the fridges to look at their phone is frustrating. Move out of the way.

Queues: pay attention to what is going on around you!

Ooh the "stopping dead" one reminded me - people getting on the tram, and then stopping dead immediately after they are inside. Well fuck me I guess, let the doors fucking slice me in half before I'm walking home.

HornungTheHelpful · 29/09/2025 21:42

Laserwho · 29/09/2025 19:19

I carnt control how slowly I move, I carnt compromise on that, I wish I could . You are showing how intolerant you are towards people with disabilities. Well done you

Im really not - see previous post. You don’t have to move more quickly, but there is nothing to say that you can’t be aware of people around you and pleasant to them. Notice them, acknowledge that you are holding them up.

I can’t control how little time I have. I wish I could. You are showing how unwilling you are to have empathy for those around you. Well done you

Rainydayinlondon · 29/09/2025 21:45

TwoBagsOfCompost · 29/09/2025 21:12

I can understand being distracted for a few seconds while in the queue, but I'm sorry OP but walking backwards without checking is my absolute pet peeve. It's so annoying when people back into me, please do watch where you're going when you're walking backwards.

Edited

But how else do you get a trolley out from the rack without walking backwards?

Surely the only person behind you will be the one waiting their turn to get their trolley. It's obvious that you're going to have to reverse with it.

Mokel · 29/09/2025 21:58

Rainydayinlondon · 29/09/2025 21:45

But how else do you get a trolley out from the rack without walking backwards?

Surely the only person behind you will be the one waiting their turn to get their trolley. It's obvious that you're going to have to reverse with it.

I have noticed that many people still hover too close to you when taking a trolley. When they could have got the same size trolley in the next lane.

Noticed one lane of trolleys are taken first. I take the first trolley from the other lane and nothing was wrong with it

Rainydayinlondon · 29/09/2025 23:04

@Mokel I just think there’s a difference between walking backwards generally and walking backwards because you need to
pull a trolley from its “nest”
I still don’t know how you’re supposed to get it out other than pretending you’re a horse in harness which would look decidedly odd.
everyone PULLS by walking backwards 🤷‍♀️

TwoBagsOfCompost · 30/09/2025 02:53

Rainydayinlondon · 29/09/2025 21:45

But how else do you get a trolley out from the rack without walking backwards?

Surely the only person behind you will be the one waiting their turn to get their trolley. It's obvious that you're going to have to reverse with it.

Of course the person behind needs to keep a reasonable distance and also needs to keep their eyes open 😬 but surely you also quickly glance behind your shoulder before you start pulling your trolley?

Laserwho · 30/09/2025 05:24

HornungTheHelpful · 29/09/2025 21:42

Im really not - see previous post. You don’t have to move more quickly, but there is nothing to say that you can’t be aware of people around you and pleasant to them. Notice them, acknowledge that you are holding them up.

I can’t control how little time I have. I wish I could. You are showing how unwilling you are to have empathy for those around you. Well done you

I am aware if people around me, I do talk to people. Where on earth have I said I don't?

Oblomov25 · 30/09/2025 05:51

People not paying attention, say in a queue, stoping dead walking, reversing out not looking, are irritating. You sound like a daydreamer, who doesn't concentrate on what they are doing.

HornungTheHelpful · 30/09/2025 05:57

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Laserwho · 30/09/2025 06:04

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Thank god the security guard in my supermarket knows me and asks if I need help. Thank god many customers know me and other to help because they know I carnt just move for them on a whim. Others customers who are strangers to me also ask if I need help reaching high up items, some even notice I'm struggling and push my trolley if they see I'm in pain. Thankgod I don't live in your world. If you talked to rudly or sharply the security guard my local supermarket would ask you to leave, they even employ the disabled. Your attitude wouldn't stick here.

GreenFairy93 · 30/09/2025 07:17

Laserwho · 30/09/2025 06:04

Thank god the security guard in my supermarket knows me and asks if I need help. Thank god many customers know me and other to help because they know I carnt just move for them on a whim. Others customers who are strangers to me also ask if I need help reaching high up items, some even notice I'm struggling and push my trolley if they see I'm in pain. Thankgod I don't live in your world. If you talked to rudly or sharply the security guard my local supermarket would ask you to leave, they even employ the disabled. Your attitude wouldn't stick here.

Who's self important now?

I've never seen such entitlement. Go around calling people c*s but if they speak to you sharply, which everyone has said they only do if people are ignorant and selfish, you would have them removed by security!

It's honestly ridiculous. Posters keep saying it's not slow people that annoy them, it's ignorant people that get in everyone's way due to being selfish and not paying attention. You've said you don't do this so why are you making an issue where there isn't one!? No one has a problem with the disabled they have a problem with the ignorant!

samthepigeon · 30/09/2025 11:50

StrongLikeMamma · 26/09/2025 19:28

Maybe you need to go to anger management ?

Cuts both ways.

Grumpiness impacts on others too.

MrsSkylerWhite · 30/09/2025 11:51

DuplicateUserName · 26/09/2025 10:25

They do sound particularly snappy but also you don't sound particularly aware of your surroundings.

This. It’s annoying when people stop dead in front of you.

Laserwho · 30/09/2025 11:52

So I observed my soundings during today's supermarket shop. Lots of people in, all being friendly, waiting for others to choose items before choosing their own. Lots of browsing, no one minded just waited. Then in come 2 of the all important I'm in a hurry brigade. The first was going into the shop going through the security barrier, people with trolleys waiting their turn then woman in a hurry huffy and puffy and trying to barge her way in. Thankfully no one let her, we where all waiting not just her. Second an elderly lady choosing cheese, entitled woman trying to barge her way in, she was upset and while I was comforting her 2 teenage boys confronted entitled woman and gave her a piece of their mind. See given teenage boys get it

samthepigeon · 30/09/2025 11:56

GreenFairy93 · 28/09/2025 08:00

Oh yeah I'll just tell nursery that they need to stay open an extra half an hour to keep my daughter because some self entitled woman decided the whole shop needs to go at her speed. Or alternatively I'll pick her up on time and tell her there's no dinner because I can't actually buy dinner in half an hour because self entitled people decided that everything has to be done at their pace. And no, I can't just leave work early to make more time to allow others to faff as long as they like and still get dinner bought and cooked on time. Time cannot simply be made because you want more of it, it can only be taken away from other things. So who am I dropping to "be more patient" and spend an extra half hour in the supermarket? Would it be grandma who needs to me to do her cleaning or shall I just not see my mum for a month? If I go at your speed and let everything take twice as long to be virtuously patient I would have to drop people/responsibilities in my life. And for what? I shouldn't have to.

The whole world doesn't revolve around you. Other people have a certain amount of time they can allocate to a task, and it quite simply needs to be done in that time. You clearly didn't read my post fully before you started getting your knickers in a twist and putting angry emojis and defiant statements in.

Take as long as you like, go as slow as you like, everyone has that right. You don't have the right to act like you're the only person there. A few years ago I broke my leg and was in a wheelchair for a month, I wheeled my wheelchair down one side of the aisle so that people could easily go past me so I wasn't holding them up, if someone wanted something blocked by me I just wheeled forward or backwards a foot. Not a problem. I would never just wheel down the middle, blocking the aisle completely so no one can get past either way and just stop and stare into space so when someone wanted something I was blocking I just didn't notice and waited til they shouted excuse me three times. I never had a shopping experience where I pissed three people off in one shop! That is what we are talking about here. If you're being considerate to others around you, aren't completely ignorant of others and where they are going, have been asked politely to move because someone needs to get past and you do so because you're actually paying attention but it takes a few seconds instead of "jumping out of my way" that's not an issue at all, so why are you making it out to be?

And breathe.
I understand it can be annoying. It seemed like every very elderly and retired person in the town would pop into the post office for a long and complicated thing at lunchtime when I had 30 mins to post a letter before rushing back to work. I used to joke about it. However, in reality, I know they are as entitled to be there as me. Unfortunately, it is sometimes necessary to make allowances, as one day it could be me in that situation.

It is also necessary to plan in buffer zones of time if you need to be somewhere else eg to pick up a child from nursery on time. It is unlikely that someone being a bit slow is going to delay you by half an hour, but roadworks etc could easily add ten minutes extra. That would be my issue, not anyone else's.

MaurineWayBack · 30/09/2025 12:44

@GreenFairy93 as a wheelchair user, I can promise you it’s much much more likely that
1- it’s the abled around that will take no notice if the person in a wheelchair. Being in a wheelchair = bring invisible.
2- when I go in a shop, I’m like any other customer. I can’t be blocking the aisle just because I’m in a wheelchair. No more than someone with a trolley.
3- I regularly do go right on the middle of everyone because I often need to be perpendicular to the shelves to reach first stuff. That makes me in the way. And I’m afraid other people WIIL have to wait. Yes even if i take longer than an abled person etc…
4- please don’t believe that your 1 month in a wheelchair (where I assume you were pushed by someone or had someone with you to do said shopping) is the same than being in a wheelchair full time. I, fur one, quickly learnt that I had to stop ‘being nice’ and ‘letting people go pass’ etc… I’m not a burden or in the way more than anyone else doing their shopping. Even if abled around FEEL I’m taking too long (and therefore assume I’m daydreaming)

Mokel · 30/09/2025 15:07

About 2 hours ago, I was driving to the speed limit on a road. A BMW X3 was flashing his headlights. Overtook me at a dangerous place. Then he jumped a red light. Then hit a car from my right turning right. Accident on the crossroads.

What he achieved was moderate damage to his £55k car, annoyed/upset the other car driver and increased car insurance for the next few years.

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