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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Huge row with neightbour, AIBU?

220 replies

Nikki3009 · 09/09/2025 00:25

Hi,

I moved into a small shared-ownership house on a new-ish build estate to get away from domestic abuse and I'm very thankful for my home, but tonight I have had an awful row with a neighbour, and I feel so upset.

Adjacent to my house, is a row of houses that are LHA - I want to preface this by saying that I have no issue with this, and I'm only putting in this detail because I think it's relevant. I'm not trying to throw shade on people in local authority housing.

When I moved in, one of the fence panels at the side of my house had a load of scaffolding poles leaning against it. The fence panel was buckling under the weight and bits of it were breaking off so I popped round to let them know (thinking it was their fence). The women basically said, it's your fence, your problem. But to give them their due they did remove the scaffolding poles. And I've not mentioned it since even though they've damaged it. I've just had to accept that it'll be down to me to replace it at some point.

They have 5 children, I think, and they are loud which you would expect but hearing them playing in the garden doesn't bother me. My garden is often very noisy because there are lots of houses in close proximity so I just don't use my garden very often.

The kids from this house are always kicking their balls into my garden and they'd come and knock at my door and I'd have a chat with them and then throw their balls back over. Or, if I found a ball in the garden I'd put it back over the fence for them. Again, no problem.

The issue started when I realised that the kids were coming into my garden whilst I was at work (my daughter caught them when she was staying). I think they were climbing over the fence onto my bin, because I noticed my bin lid was damaged one day and then the following day it was worse. The bin hadn't been moved, so I don't know how it had spontaneoulsly crumpled. When I tried to get a new bin my local council wanted to charge me for it, so in order to get a new bin I had to file a criminal damage report. The police did say they would go and speak to them, but I said not to worry as long as I got a new bin, it would be fine.

One day I was working from home, and I was on a teams call with a really high value client. I could hear the kids banging on my front door but I couldn't go and answer it. Then I heard them rattling my side gate and shouting 'oi we want our ball back'. I had to mute my call and ask them to stop shouting and that I'd be there when I could!

There's been lots of this sort of thing going on, it's irritating but nothing I've complained about. They flooded my side alley way by emptying their swimming pool at the bottom of their garden. They're (the parents) just generally just a bit laissez faire I think and don't really have any respect for their neighbours or their neighbours property.

Roll on this evening and I'm sitting in my lounge with my DD and all we can hear is the fence being smashed by a football. A bit later I'm doing a bit of clearing up and I go out to my side alley to take some rubbish and SMASH the ball hits the fence, the fence panel which is hanging on by a thread anyway looks like its going to fall on me.

I shouted "Excuse me, could you not hit the fence like that please". Now, I hold my hands up, I was stern when I said it but I think it was the shock of the noise. When they shouted back 'we're shooting goals', I replied 'perhaps you could move your goal'? I personally think the parents should be telling their children not to kick a football at their neighbours fence or am I just a bit old school?

The next thing I know, there is hammering at my front door and I mean absolute bashing my door. I wasn't going to answer it, but whoever it was, clearly wasn't going to stop. So I opened the door and it was the mum from the house adjacent to mine.

She shouted "who the fck do you think you are, if you've got a problem you come to my door, you don't speak to my children". It was so aggressive, so I said hold on, the kids are smashing a ball into the fence. And she said "you and that fcking fence....just because you're too tight to f*cking fix it". So, I said why should I pay to fix the damage you caused? And then she went a bit mental.

I thought she was going to hit me. The women's husband had come along and he was holding her back! I was really trying to calmly explain to him why I had said something.

She was going ballistic screaming and shouting about the fence being damaged before I even moved in and so I said well they've damaged it even more by climbing over it to get into my garden. She said 'what's your problem with them getting their ball back"? I said, because if I'm not here, they don't have permission to come onto my property. She laughed and said 'Oh you're a fat fucking bitch". At which point my daughter got involved and told her to f*ck off.

I made my daughter go inside, she was so angry, but she's seen me being verbally abused by her Dad so many times that I think it just triggered her.

The women then said that the kids don't climb over the fence, they come in at the side gate (which I do leave unlocked when it's bin day). She was sneering at me, saying they're just kids, whats the problem. She's lived there 8 years and never had any problems until I moved it (what?)

I was mortified by all the shouting and screaming on the street. I was having a reasonable conversation with her husband but even as she was walked off she shouted "I'm going to tell them to kick your fence even harder".

I feel a bit gaslit...am I being unreasonable? How would you feel if strangers' kids just came into your garden when they felt like it? How would you feel about your fence being used as goal and being damaged? Maybe I'm not cut out for being in close proximity to people with younger kids.

And the 'f•cking fat b*tch' comment has just brought back so many horrible memories of all the verbal abuse and the constant put downs. I kow I'm overweight (I'm a menopausal woman, size 16 and struggling to shift the meno weight). I just didn't really need that being sceamed in my face in my safe space. My daughter got it on video and I'm so tempted to make a police complaint, but I don't want to make things any worse.

What would you do in my situation? I don't want any animosity. Clearly she has different ideas of being neighbourly, respecting neighbours property etc.

I'd been feeling so good recently, I'm having CBT, I'm trying to re-build my life and this has made me feel so small and I'm embarrassed because I'm sure the other neighbours heard it all.

Thank you for listening and letting me vent... xx

OP posts:
thereneverwasacloudyday · 09/09/2025 17:03

You need cameras at the front, side and back of your house asap.

And you need to complain to the LHA going forward, not them. And let them know about the damage and threats of violence from this incident.

Call the social services if the children are being neglected and wandering around in full nappies.

Afiercemouse · 09/09/2025 17:09

Honestly, the row aside, the part about the kids having an air of neglect made me so sad. If they’re in nappies they can’t ask for help. I’d report concerns to social services and the school the older children attend. If that’s what you’ve seen publicly I imagine she’s horrendous behind closed doors. Maybe she needs help/there’s reasons - well she needs to get that help, not neglect her kids.

Cakeandusername · 09/09/2025 17:14

Cameras front and back with signs. Report to police and their social landlord. How horrible no wonder you were shaken.

JohnTheRevelator · 09/09/2025 17:20

Jesus Christ,she sounds totally unhinged!

Brunettesmorefun · 09/09/2025 17:20

I’m sorry. That was so horrible. I think I would just let it go first now but if she starts abusing you or allowing her children to damage I would then inform the HA. I hope it all calms down for you. Well done for rebuilding your life as that can’t be easy. Don’t allow her to steal your peace.

Nikki3009 · 09/09/2025 17:27

Afiercemouse · 09/09/2025 17:09

Honestly, the row aside, the part about the kids having an air of neglect made me so sad. If they’re in nappies they can’t ask for help. I’d report concerns to social services and the school the older children attend. If that’s what you’ve seen publicly I imagine she’s horrendous behind closed doors. Maybe she needs help/there’s reasons - well she needs to get that help, not neglect her kids.

It is sad and my rationale has always been, "it's not the kids' fault".

She shouted at me that I'd upset her daughter, but I think it would have been the firmness of my tone rather than anything I actually said. They're probably not used to authoritative adults - the mum screams at them all the time because I hear her. I also wonder if the daughter was upset because I've always been nice to her and it might have been a bit of a shock that I would be cross with her.

OP posts:
TheHouseElf · 09/09/2025 17:39

Well, now you know why the previous owner sold the house. Bet they were delighted to get away from her.

All those saying 'grease the wheels' and not escalate the situation are naive. They'll be another incident, without a doubt. They are used to getting away without consequences for how they carry on. Report the behaviour - all of it - to their Housing Association. They have signed a tenancy agreement and there will be clauses in their about their behave, antisocial behaviour etc, and they are in breach of it. You have video evidence of such - send it to them and bill the HA for the destruction of your fence.

Bluedenimdoglover · 09/09/2025 17:45

Nikki3009 · 09/09/2025 17:27

It is sad and my rationale has always been, "it's not the kids' fault".

She shouted at me that I'd upset her daughter, but I think it would have been the firmness of my tone rather than anything I actually said. They're probably not used to authoritative adults - the mum screams at them all the time because I hear her. I also wonder if the daughter was upset because I've always been nice to her and it might have been a bit of a shock that I would be cross with her.

Don't beat yourself up trying to second guess anything that goes on next door. If you suspect neglect or abuse, report it. If you can move, do so. I've seen people like this and how they live in my line of work. You will not change them, they can only change themselves. I'm so sorry you have landed in this position.

Shadesofscarlett · 09/09/2025 17:49

honestly i think you are being a bit of a pushover. You need to at least log this with the HA and tbh the police too. SHe is getting away with her behaviour and you are not protecting yourself at all. A quiet word with her husband is not the answer at all.

Bluddyellfire · 09/09/2025 17:54

Friendlygingercat · 09/09/2025 14:57

I'd be painting the inside of the your fence with some anti climb paint!

Best suggestion Ive seen yet. Wait until Mrs Scumbag next door finds she cant wash it off and her kids clothes are ruined.

By the sound of it she hardly washes her kids' clothes as it is 🧐🤣

Someone2025 · 09/09/2025 19:01

Nikki3009 · 09/09/2025 17:27

It is sad and my rationale has always been, "it's not the kids' fault".

She shouted at me that I'd upset her daughter, but I think it would have been the firmness of my tone rather than anything I actually said. They're probably not used to authoritative adults - the mum screams at them all the time because I hear her. I also wonder if the daughter was upset because I've always been nice to her and it might have been a bit of a shock that I would be cross with her.

If she hassles you again report her to the council

Goldengirl123 · 09/09/2025 19:38

Contact the LHA and they will sort it out

Tara336 · 09/09/2025 19:43

@AngelicKaty I chuck the balls out onto the public greenspace outside our homes if they find them I have no idea. My dog nearly chocked on one as I didn't know it had landed in the garden, I let her out and found a sponge type football torn to pieces with bits in my dogs mouth. Normally the balls are the proper leather type. I honestly dont know what to do, if soneone doesn't listen when they are really politely asked to be more careful and considerate where do you go from there? I actually prefer winter as they don't play outside as much and I get some peace

Craycraycatbaby · 09/09/2025 19:46

As soon as you said you lived in a new build, I knew it would be HA tenants that would be the issue. I work for a HA and it is awful!!!! The tenants are vile.

Report it to the HA and to the police. If you report it enough, they will get evicted due to antisocial behaviour but it will take time!

Sorry you have to deal with this, good luck OP.

crowsfeet57 · 09/09/2025 19:55

I work for a housing association. My advice is to log this incident with the police. Report it as threatening behaviour. You then report it to the housing association along with the crime reference and details of how this has made you feel. They will take notice of this.

You need to report this to the police at the very least so that when the mother escalates, as she will, you have proof of a pattern of behaviour.

Livelovebehappy · 09/09/2025 20:35

Get her evicted. Inexcusable behaviour, and I wouldn’t hesitate to report to HA and the police. She’s already drawn the battle lines now, so there’s no going back. It might be a long process as you will have to record and gather as much evidence as possible. But it will be worth it long term.

carly2803 · 09/09/2025 21:04

cameras, anti vandal paint and a lock for your gate

also log it with the police (her threatening etc)

Movingonup313 · 09/09/2025 21:54

Sorry you have this on your doorstep - how stressful.
Do you think writing a letter to her would work? Other than that I agree with all the good advice re logging it with HA and police, getting cheap cameras,moving bin and eventually getting new fence. Id likely go as far as asking the HA to provide a new fence and to pay for a new bin. I bet she was a mare to the previous occupants. I wonder if there is some sort of neighbour mediation programme - the police will be able to tell you.

I dont want to be the bearer of bad news but they are likely there for the long haul so before long those children will be teens and might have the disgusting attitude of their mother. Unless this is nipped in the bud early, you are going to have a shit time.

The winter will come in so the kids will be in the garden less - small win.

I might try to speak to the kids, offer them biscuits or cake, get on their good side and diffuse any hatred their mum might be building up towards you. I might even get them all Halloween sweets and Christmas presents. So they see you as the nice lady next door.
The parents dont sound neighbourly aware and maybe by osmosis you can teach the kids why its not nice to do the things they are doing. Have a guidance role. It might reap rewards in the long run.

I did like the idea of trying to speak to dad - just watch out for the lady trying to accused you of trying to pinch her husband.

Good luck

Hakunatomato · 09/09/2025 22:41

Use anti climb plaint on the top 6 inches of the fence. It is greasy, and never dries, and will ruin the kids clothes if they try climb over. Or buy some folding trellis and tap it into the top of the fence with panel pins. And grow a pyracanthus bush next to the f3nce. More lethal than barbed wire but legal!

Nikki3009 · 10/09/2025 13:21

Iocainepowder · 09/09/2025 06:52

I think you’ve had some good advice here op and tbh i’m not sure why things such as moving your bin haven’t occurred to you before?

Next time they bang on your door to get a ball, just ignore them. And get rid of their balls if you can, so they are less tempted to kick their balls into your garden. Then claim you don’t know anything about their ball.

I found this comment a bit odd:

Maybe I'm not cut out for being in close proximity to people with younger kids.

Surely you know this is not typical behaviour of all young kids and that the issue here is that you live across the road from a family with shit parents?

Also agree with PPs to get a camera installed.

Yes, some really good advice. The bin was moved as soon as I realised what they were doing (it was only next to the fence as it was providing some additional support because the fence is bowing). They haven't been able to climb down onto anything since I moved it.
What I meant by my comment, is that I'm older than the average LHA tenants by a good 20 years. My DD is grown up and I prefer peace and quiet over kids tearing around in their gardens. In my previous home I only had two next door neighbours. Here I have a next door neighbour and then a row of houses to the side of me, which means my garden is adjacent to 5 gardens! Multiply that by the number of kids and it adds up to quite a lot of noise.
I'm currently working on the garden and planning for next year. Sound absorbing plants are going to be high on the high list :-)

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