A mother complained to M&S when her daughter was approached in-store by a trans woman asking if she could be of assistance. The daughter needed a bra fitting and was upset as she could see that the member of staff was male. M&S apologised.
Today, in response to the incident, M&S have announced that bra fittings are for biological women only. The solution to the mother's complaint is to not deploy trans women staff in the lingerie department! Banning trans women from having bra fittings discriminates against trans women and doesn't solve the original problem.
YANBU = M&S have messed up with this decision
YABU = Banning trans women from bra fittings protects biological women from being offered bra fittings by trans women staff
www.thepinknews.com/2025/08/18/ms-bra-fitting-trans/