Should she replace it? Part 3

[Langarg]

I can’t believe we have a part 3 🤣 this has provided some lighthearted entertainment at a time where I’m feeling really let down by someone I considered a good friend. So thank you! I have posted an update on thread 2, will post it here also.

I have sent the following text message ‘Having reflected on what you have said, how the airwrap was lost/broken or otherwise is irrelevant. I considered asking you for pictures of the broken airwrap or asking to speak to your sister to ask her what happened but it will get us nowhere. All that matters is I am down a Dyson airwrap and I want a new replacement. You’ll need to either transfer me the £399 tonight to pay for this or purchase it yourself from boots and send me the email receipt this evening. You can then sort out with your sister whether she is going to contribute to the cost of it. We can then put this behind us’

I have no interest in maintaining the friendship after this for obvious reasons. I am worried that she’s seen the thread (how can she not have 🤣) and knows this fine well so will have no intention of replacing it sadly.

I don’t think I’ll ever get the truth (was there even a wedding at this rate?! 🤣) all that matters to me now is getting a replacement airwrap!!!!

I dunno. In this case I'd fell terrible if she did the same thing to somebody else and I could have warned them.

Yep - they have it with £399 with a buy now pay off on 12 months option or she can put it on credit for £16pm with currys and free collection within an hour and delivery.

Really no excuse for your friend - there's all the options to make this work and get you a replacement.

OP, small claims process is relatively simple and starts with just a letter from a solicitor stating intentions to claim. Most people would pay up after that as they don’t want it to go further.

it might be worth a call to the CAB as they could help with advice and next steps

The logical thing would be to get it back on whatever condition it's in.

Call insurance and say it got damaged when Op had friends round, they were trying it out and wine got spilt on it. Op didn't actually see what happened she was in the loo / kitchen at the time.

No need to mention borrowed or anything else. We are just after holiday and party season it's not beyond a reasonable thing to have happened.

She's never going to see that airwrap again let's be realistic.

The first excuse was fake, the second will be too. She wants to keep it or has sold it and there's nothing wrong with it.

You need to send her a letter before action. Give her the following options:

• return the broken Airwrap and transfer £99
• transfer the cost of a replacement
• order a new one to be delivered directly to you and send you the order confirmation

And give her a deadline - I'd make it short eg by 9pm on Thursday 9 January - or you start the small claims process first thing on Friday 10 January.

I think she should respond after that but if she doesn't you can at least go the small claims route.

https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/

Are you able to contact the sister? She may be unaware of her part in the story

She has,
The sister didnt answer the phone

sorry just caught up with thread
I bet sister has no clue of her fictitious part in this saga and will also dodge call because morally she owes you £250

There is no need for a solicitor. It's the whole point of a small claim, to keep legal costs down.

You write the Letter Before Action yourself. There are templates all over the internet- Which?, CAB etc.

Fair enough. When I did it I used a solicitor but it was a friend who didn’t charge me. He just suggested it looked a bit more scary that way.

No need for a solicitor.

Sorry I should have read to the end

Any update op. I'm on tenterhooks!

A little bit off topic, whilst we are waiting for the happy update (hopefully), can anyone tell me if the Dyson Airwrap is any good on very thick, coarse hair? I tend to use Cloud 9 straighteners to either straighten or curl and I get sleek glossy results, but I’m aware it’s not doing my hair any long term favours. Would like an airwrap, but are they effective enough if you have hair like a horse and it’s long.

After you stole her item you want her to commit fraud? You need to replace it. There’s no point coming here and making posts under different names. A cf is a cf and we all know what kind of scummy cf the Op’s ex friend is.

😁

Why should the OP lie ? In all of this they haven't done anything wrong.

If this was £500 jewellery, £500 cash, or a £500 car that had been stolen or destroyed, it would be taken far more seriously than a hair gadget, despite being the same value.

@Langarg
On your first thread, you said:
this friend has form for taking advantage of my generosity (always ‘forgetting’ to transfer money if we agree to go halves on the bill, accepting lifts and never returning the favour etc) (post here)

When you agreed to go halves on the bill, was it always when you were together and talking, or did you ever get that in writing ie in a text/Whatsapp message? If you have evidence that she agreed to go halves and never paid you, you could include that in your small claim as well. Might seem petty but the friendship is over anyway, so...

Erm no… why should OP’s insurance premiums be increased because of something the CF did (there would be an excess to pay anyway)? And as other PPs have said… this is fraud and precisely why insurance companies scalp the rest of us with exorbitant premiums.

CF was responsible. CF reimburses or replaces like for like.

And OP applies to small claims court to make sure this happens if CF does not do it willingly.

Because insurance might be easier, quicker and less stressful than trying to take friend to court.

My house insurance premium went up by hundreds after a claim.

That’s on the CF friend - as surely paying up and not spinning a web of lies was easier, quicker and less stressful?!!

Not enough, G&T or Baileys too! Seriously I just want to hear OP has a new Dyson