Good evening all,
I was recommended to seek advice on this forum by a friend. If anyone could advise, I would be very much appreciative.
I have been living in my flat for the past 12 years. During the first few years, we have had to deal with my neighbour's daughter horrific meltdowns (e.g., jumping on the floor, crying). She was 4 or 5 years old at the time and although I did complain to our Local Housing officer about this, I didn't take this any further as she was quite young and did not think it would be taken seriously. Plus, the meltdowns seemed to had settled during the years.
However, now that my neighbour's daughter is a teen, the meltdowns have started all over again and they are much worse. She will curse, shout, bang, throw things, slams doors, runs up and down. She is very loud! On those days where it has gotten too much, I have regrettably shouted to "Keep the noise down!", on a few occasions. But the noise was really grating me.
The neighbour (mum) struggles to calm down her daughter and often takes her out of the house for long periods of duration or I will see them both wandering in the streets (around midnight!). I have also seen quite a few professionals (I'm assuming as they have lanyards) come in and out of her flat which I take is to support the neighbour's daughter. So I do think the neighbour is trying to support her daughter the best way she can. However, the noise is unbearable and I can no longer take it. I have made a formal complaint to the council about the noise and have recorded the daughter's meltdowns as evidence.
Since then, a mediation meeting between the neighbour and I to resolve the matter. The meeting has not taken place yet as the neighbour always has something going on
(so wondering if she is avoiding this). But I'm hoping to move to a new property or secretly wishing that they will kick out the neighbours and move them elsewhere.
Other than that, what else can I do? This is taken a toll on my mental health.