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Share your dilemmas and get honest opinions from other Mumsnetters.

To refuse to give my full date of birth to a delivery driver for my online food shop

302 replies

LadyLapsang · 18/06/2024 19:36

I just placed an order for some groceries and provided photo ID on delivery - Oyster 60 plus photo card. The delivery driver refused to leave the shopping, there was one bottle of wine, as I refused to give my full date of birth. No wonder we have so much fraud!

OP posts:
IncompleteSenten · 19/06/2024 07:17

Congratulations on not getting your shopping because you refused to confirm a date he already saw.

You sure showed him.

IncompleteSenten · 19/06/2024 07:19

What do you mean by no wonder we have so much fraud?

ThisNaiceLemonSloth · 19/06/2024 07:19

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines. Previously banned poster.

Riversideandrelax · 19/06/2024 07:22

IncognitoUsername · 18/06/2024 19:40

He was being ridiculous- if you have an Oyster card you presumably look over 21? However, you are being unreasonable if you let him take all the shopping away just to avoid giving him your full DOB.

He's not being ridiculous he will have to fill in her date of birth in order to complete the order. He's just doing his job.

Riversideandrelax · 19/06/2024 07:31

C8H10N4O2 · 18/06/2024 21:33

Which supermarket was it? I've never been asked for a DoB in decades of supermarket deliveries (nor in a supermarket) and if you had government backed ID as evidence of "over 18" then its a ridiculous.

I would ask them why they require the handover of personally identifying info on the doorstep when all they are required to do is best endeavours to ensure the person is adult for alcohol. In particular why they require it when most supermarkets do not.

The complacency on the thread to handing over key identifying information without legitimate justification is depressing.

I'm assuming it's Whoosh or something like that, rather than a normal online delivery. Mind you I've never ordered wine in my normal online delivery anyway.

HappierTimesAhead · 19/06/2024 07:39

Opinionwontchangeluv · 19/06/2024 04:08

Just give a fake date of birth I always do, not telling some stranger my details

Do you give fake ID if asked for it in a supermarket when a 'stranger' (or as I call them, employees doing there job) asks you?

PaminaMozart · 19/06/2024 07:44

provided photo ID on delivery - Oyster 60 plus photo card

Given that an Oyster 60 Plus photo card confirms that the OP is over 60........ why would they need anything else?

My Freedom Pass was sufficient to allow me to vote in the recent elections...

mondaytosunday · 19/06/2024 07:46

@IncognitoUsername my DD has had an Oyster card since 16 (student concession). My Over 60 card does not have my DOB but does say what kind of concession it is.
I've never been asked for proof or DOB for delivery even when I was a much younger - but wouldn't hesitate if I was.
I was a bit dismayed when at a museum recently I asked for over 60 concession tickets and she didn't hesitate - I am 62 but thought I looked younger! She was of similar age (so not in mid 20s thinking anyone over 40 is ancient).
Ironically I was 5' 8" at 11 and could never get child fares on anything.

betterangels · 19/06/2024 07:48

ANiceBigCupOfTea · 18/06/2024 19:51

He's just doing his job. On a few deliveries I've been told to have ID at the ready, and sometimes they take it, sometimes they just ask for date of birth.

This. I think you need to get over yourself.

TheThingIsYeah · 19/06/2024 07:51

I don't know why OP is getting a hard time here when posters are telling her to just give a made up DoB. That just highlights the pointlessness of it all, especially when you are 60+ years of age.

She wouldn't be asked her DoB if she bought wine in store, or in a pub. So to those saying the delivery driver is "only doing his job" well then maybe if enough delivery drivers questioned their employers over the stupidity of it, the policy will get dropped.

Catza · 19/06/2024 08:00

TheThingIsYeah · 19/06/2024 07:51

I don't know why OP is getting a hard time here when posters are telling her to just give a made up DoB. That just highlights the pointlessness of it all, especially when you are 60+ years of age.

She wouldn't be asked her DoB if she bought wine in store, or in a pub. So to those saying the delivery driver is "only doing his job" well then maybe if enough delivery drivers questioned their employers over the stupidity of it, the policy will get dropped.

Why is this a driver’s job? Why a person on minimum wage should risk their job for you? You don’t like the policy, YOU should be the one questioning it. Not with the driver but with the corporate office.

IncognitoUsername · 19/06/2024 08:03

Catza · 19/06/2024 08:00

Why is this a driver’s job? Why a person on minimum wage should risk their job for you? You don’t like the policy, YOU should be the one questioning it. Not with the driver but with the corporate office.

Or vote with your feet and don’t use that company.

DickJagger · 19/06/2024 08:13

All these posters who are 'sticking it to the man' by refusing to give their DOB to a delivery driver who couldn't give a fuck - what do you actually imagine you've achieved? Do you think they go back to the warehouse and regale the shop floor with a tale of your bravery and rebellion?

TheThingIsYeah · 19/06/2024 08:15

@Catza I don't know why it's the driver's job to ask 60 year olds. Just because someone is on NMW doesn't mean they lack the intelligence to challenge their employers on this.

The OP should take this up with the Head Office, that is a good suggestion. Get someone to explain the pointlessness of it all.

Older people must really roll their eyes at the stupidity of trying to navigate modern life sometimes. Computer Says No culture.

Gogogo12345 · 19/06/2024 08:18

TheThingIsYeah · 19/06/2024 08:15

@Catza I don't know why it's the driver's job to ask 60 year olds. Just because someone is on NMW doesn't mean they lack the intelligence to challenge their employers on this.

The OP should take this up with the Head Office, that is a good suggestion. Get someone to explain the pointlessness of it all.

Older people must really roll their eyes at the stupidity of trying to navigate modern life sometimes. Computer Says No culture.

Edited

I am a delivery driver. Why is it our problem that the customer doesn't want to comply with the terms and conditions.? No skin off our nose

betterangels · 19/06/2024 08:22

DickJagger · 19/06/2024 08:13

All these posters who are 'sticking it to the man' by refusing to give their DOB to a delivery driver who couldn't give a fuck - what do you actually imagine you've achieved? Do you think they go back to the warehouse and regale the shop floor with a tale of your bravery and rebellion?

I don't get it either. What actually is the problem?

Except now you have to wait for a refund and go shopping.

Sarah2891 · 19/06/2024 08:29

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

It does happen. My 79 year old dad gets asked his date of birth when Amazon deliver alcohol. It's pretty ridiculous but it's their rules.

TheThingIsYeah · 19/06/2024 08:30

@betterangels Do you never question the pointlessness of some parts of your job? Like asking 60 year olds to prove they are old enough to purchase alcohol?

""Nah" < insert shrug shoulders emoji>

TheTripThatWasnt · 19/06/2024 08:33

With the DOB in combination with address and name (which obvs the driver has by default) I guess fraud is easier, but it wouldn't occur to me for one second not to show ID to a delivery driver delivering age restricted items.

Having said that, I've been shopping online (have used all the main supermarkets) for 15+ years and never once been asked for ID.

Mnetcurious · 19/06/2024 08:43

Just make up a date of birth. I always go for 01/01/YY (YY being the actual year I was born) as it’s easy to remember. I only use my actual dob for official things eg banks, insurance as I don’t want loads of random websites/companies having so much of my personal data.

betterangels · 19/06/2024 08:44

TheThingIsYeah · 19/06/2024 08:30

@betterangels Do you never question the pointlessness of some parts of your job? Like asking 60 year olds to prove they are old enough to purchase alcohol?

""Nah" < insert shrug shoulders emoji>

I do, but I also would have to make a living. I wouldn't risk it for this.

ThatAgileGoldMoose · 19/06/2024 08:54

I'm not a delivery driver. There are pointless parts of my job that I question all the time. If they're mandatory I still do them, because I don't fancy being fired. I imagine drivers feel the same.

MammaTo · 19/06/2024 08:56

Poor delivery driver is just trying to do his job.

Mnetcurious · 19/06/2024 08:57

HappierTimesAhead · 19/06/2024 07:39

Do you give fake ID if asked for it in a supermarket when a 'stranger' (or as I call them, employees doing there job) asks you?

The difference is, in a supermarket they are not recording your dob anywhere - they check it, confirm on the system that you’re old enough to buy the alcohol or whatever then immediately forget the date as they move on to the next thing.

needsomewarmsunshine · 19/06/2024 09:00

OP you are being slated on here for something you were clearly worried about.
More fraud is committed by oversharing personal details online and social media. Then there is always the old school way, rubbish bins. Many people throw out paperwork with seemingly innocent things but all added up could be used for fraud.
A dob of birth and a name doesn't give much away except the very basic info.