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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To refuse to give my full date of birth to a delivery driver for my online food shop

302 replies

LadyLapsang · 18/06/2024 19:36

I just placed an order for some groceries and provided photo ID on delivery - Oyster 60 plus photo card. The delivery driver refused to leave the shopping, there was one bottle of wine, as I refused to give my full date of birth. No wonder we have so much fraud!

OP posts:
SerendipityJane · 23/06/2024 11:06

GrannyRose15 · 22/06/2024 23:34

SerendipityJane. I think it is you that hasn’t the right idea about how these forums work. They are discussion groups - for discussing ideas.
Writing to your MP to express views is a completely different thing. Funnily enough I do that as well sometimes.

I am well aware that no amount of frothing on here will change anything. And in the meantime in the misguided belief they are somehow "clever" (they aren't) the OP is quite happy to inconvenience themselves (no harm there), but also some poor sod who just wants to do their minimum wage job without the CEO levels of hassle.

ScartlettSole · 23/06/2024 12:29

ECGG · 22/06/2024 21:19

Driver should be sacked and re-educated on discrimination.

The equality act is there to prevent age discrimination. Whilst there is limited exemption for alcohol sales this only applies where a person appears to be under 18. It also allows challenge 21 and 25 schemes. Refusing to deliver an order to someone over 60 because they decline to share personal information is a discriminatory act. With the protected characteristic being age.

For all those saying it's acceptable because his employer told him to. Would it be OK if his employer told him to discriminate on other protected characteristics such as race, gender, sexuality, pregnancy or disability?

Please tell me this is sarcasm? Surely no one is this bloody arsey?! Sack him for it? Get a bloody grip

ShadesofPoachedSmoke · 23/06/2024 13:11

DickJagger · 19/06/2024 08:13

All these posters who are 'sticking it to the man' by refusing to give their DOB to a delivery driver who couldn't give a fuck - what do you actually imagine you've achieved? Do you think they go back to the warehouse and regale the shop floor with a tale of your bravery and rebellion?

GrinGrinGrin it's ridiculous isn't it!

MoMo999 · 23/06/2024 13:27

GrannyRose15 · 23/06/2024 06:41

There is a difference between what the law says and what retailers claim it says.

Exactly this

Ablar · 23/06/2024 13:56

As someone who's worked in a shop that had to ID people the system can ask for a date of birth (same is true for delivery drivers - my partner was one) he'd have to enter the date of birth into a hand held machine before he could leave the shopping. He's not going to steal your identity, he's literally doing his job.

Gamerlady · 23/06/2024 14:20

He is doing his job so get a grip , the console requires dob for certain purchases. It's not about looking over 18. If he can't input the dob he can't complete the delivery. Thanks for making his job extra difficult because you're paranoid.

NoThanksymm · 23/06/2024 14:44

It’s just corporate policy. If you’re a secret shopper you would get him fired. So yeah. You’re being unreasonable.

SerendipityJane · 23/06/2024 14:45

It takes a certain type of person who wants protection for children removed to make their own lives easier. (Joining in with the Reductio ad absurdum here)

Oganesson118 · 23/06/2024 14:49

You refused to give your DOB because you thought a male delivery driver may impersonate you to commit fraud?

HobbyHorse30 · 23/06/2024 14:56

Sounds like you cut off your nose to spite your face. Delivery drivers are hardly taking it in, and if I were one I wouldn’t have risked my job because one particularly arsey person chose not to give the information I needed.

Tricho · 23/06/2024 14:58

boozeclues · 18/06/2024 19:42

You are in your 60s! I want to know your secret!!!

Although there are two reasons he needed this;

  1. because his system needed him to type it in
  2. because he was being funny/sleazy

Or because he gets "mystery shopped" as part of his performance review

More than his life's worth to not ask for ID even when it's glaringly obvious I'd bet

WhimsicalMoth · 23/06/2024 15:07

I'm pretty sure they need the date of birth to input into their system whilst they are at the door. They need to do it before they hand over the shopping / leave.
Same with age restricted items on Amazon, Uber eats, Gopuff etc. you don't need to verbally give them full DOB in store as they can use their own digression OR look at your ID.
These are different systems where the information actually needs to be inputted.
Poor guy was just doing his job.

Phoenixfire1988 · 23/06/2024 15:27

LadyLapsang · 18/06/2024 19:40

You don’t get asked for your date of birth in the supermarket. You may be asked for ID if you look young. I am in my 60s.

They also don't need to input your dob on the handheld device in store either , you were being utterly ridiculous what fraud dis you think he was going to commit with a pensioners dob exactly

Phoenixfire1988 · 23/06/2024 15:31

ECGG · 22/06/2024 21:36

I'm not sure how you think a DoB has nothing to do with age. But, let's assume it wasn't. On that basis what was the driver's basis for processing the customers data?

He literally has to put the dob into the hand held machine to be able to complete the delivery it's not some big bloody conspiracy you sound utterly ridiculous

SerendipityJane · 23/06/2024 15:45

Phoenixfire1988 · 23/06/2024 15:27

They also don't need to input your dob on the handheld device in store either , you were being utterly ridiculous what fraud dis you think he was going to commit with a pensioners dob exactly

In store, the assistant is covered by colleagues and cameras. If they are unsure they can ask upwards, and additionally the process where they clear the customer to buy the item will be captured on CCTV. Where the "it's obvious" brigade would be correct. This is why so few people (sadly myself included) rarely get asked for specific ID for date of birth.

However out in the field - amongst the loonytunes - the poor driver has no such recourse. If the dimwits on here are throwing a hissy fit over a simple series of numbers, I can't begin to imagine how they would react to a photo being taken to justify the drivers assumption the recipient is over 18.

wordler · 23/06/2024 16:01

At my supermarket in the US if they can see you look old enough they glance at the ID but can’t be bothered typing the exact date in and just add a random old enough year in.

Needmorelego · 23/06/2024 16:13

I wonder if the OP ever got her wine.
I assume she must have actually had to go to a physical shop as she was so petty about following the rules of home delivery.
Wouldn't it have been hilarious if she got stuck in a 40 minute queue 😂
Or she could have spent 3 seconds saying "23.6.60" !

ginasevern · 23/06/2024 16:22

I think delivery drivers have to manually input a date of birth for restricted items before they can leave the shopping. There is no way round it unless he wants a bollocking or the sack.

Why not give him a false DOB? You could reinvent yourself whilst putting paid to his nefarious plans.

SerendipityJane · 23/06/2024 16:37

Needmorelego · 23/06/2024 16:13

I wonder if the OP ever got her wine.
I assume she must have actually had to go to a physical shop as she was so petty about following the rules of home delivery.
Wouldn't it have been hilarious if she got stuck in a 40 minute queue 😂
Or she could have spent 3 seconds saying "23.6.60" !

Well they have certainly had a whine here.

MoMo999 · 23/06/2024 17:33

wordler · 23/06/2024 16:01

At my supermarket in the US if they can see you look old enough they glance at the ID but can’t be bothered typing the exact date in and just add a random old enough year in.

Quite - I can't believe the number of people posting here who throw out their personal details willy nilly. The same people who then cry when their details are stolen, they lose money and they think they should be compensated.......

MoMo999 · 23/06/2024 17:35

SerendipityJane · 23/06/2024 14:45

It takes a certain type of person who wants protection for children removed to make their own lives easier. (Joining in with the Reductio ad absurdum here)

It takes a certain type of person looking at a 50 year old or a 70 year old who needs to look at their driving licence and write down their date of birth, neither of which is required by law, and then claim not to do so is harmful to children. Sheesh....

SerendipityJane · 23/06/2024 17:43

MoMo999 · 23/06/2024 17:35

It takes a certain type of person looking at a 50 year old or a 70 year old who needs to look at their driving licence and write down their date of birth, neither of which is required by law, and then claim not to do so is harmful to children. Sheesh....

As I may have mentioned earlier in this thread, people who have a problem with the law should really take it up with the people that make the laws.

Or, as a very weak second best, the people who setup the system that is supposed to be adhering to the law.

Making a big song and dance about it in front of a low paid employee who probably doesn't even have the authority to wear their own shoelaces is not only a waste of time, but - given how militant some people here claim to be about it - outright bullying.

I have a dangerously low tolerance for bullshit of any stripe. But I do try to ensure I don't take it out on people who have no choice.

MoMo999 · 23/06/2024 17:47

SerendipityJane · 23/06/2024 17:43

As I may have mentioned earlier in this thread, people who have a problem with the law should really take it up with the people that make the laws.

Or, as a very weak second best, the people who setup the system that is supposed to be adhering to the law.

Making a big song and dance about it in front of a low paid employee who probably doesn't even have the authority to wear their own shoelaces is not only a waste of time, but - given how militant some people here claim to be about it - outright bullying.

I have a dangerously low tolerance for bullshit of any stripe. But I do try to ensure I don't take it out on people who have no choice.

That is not what your original post said, so changing the goalposts to seem reasonable. Also that is not what the law says. Agree it was worth pointing out the flaws to the people who create silly corporate policies and who are data hungry, but that doesn't mean you have to state your real dob on the doorstep so problem solved for people who are and look over 25 as far as I am concerned.

SerendipityJane · 23/06/2024 17:57

but that doesn't mean you have to state your real dob on the doorstep

Kindly - you can do what the fuck you like. Since you're proof reading my posts you will recall I said it was the OPs time being wasted all along. But I wont' join in with the pile in on the little people grappling with this requirement. Someone should speak for them.

MoMo999 · 23/06/2024 18:35

SerendipityJane · 23/06/2024 17:57

but that doesn't mean you have to state your real dob on the doorstep

Kindly - you can do what the fuck you like. Since you're proof reading my posts you will recall I said it was the OPs time being wasted all along. But I wont' join in with the pile in on the little people grappling with this requirement. Someone should speak for them.

I am not proof reading your posts. You made an illogical point with no basis that not wanting to share one's dob somehow puts children in danger and now seem to be stamping your feet because I challenged it. I;m fine to disagree and move on - which I am doing.