I was at an airport this morning and there was a mum behind me speaking (imo) quite harshly to her kids. It made me really uncomfortable and I really wanted to say something but chickened out I’m ashamed to say.
A few years ago I saw something similar in a restaurant and my ex husband persuaded me not to say anything but it bothered me for ages afterwards that we didn’t (not that I’d have known what to say).
On the flight today, a man did later challenge the mum and I felt it escalated things and made it more upsetting for the children. None of the cabin crew or anything got involved and most people kept their heads down.
Does anyone have any good advice for dealing with these situations in a way that won’t escalate them but also won’t leave me feeling guilty for not saying or doing something?