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Tesco not delivering because I had no id!!

183 replies

Vius · 27/05/2024 18:41

Just learnt that apparently you now have to have id to accept home deliveries.

Annoyingly DP was out with my car (his is at the garage) which had my license in.

Im 31 ffs and no booze or matches etc were in the shop this time.

The teenager delivery boy said he could not deliver! He asked if I had id or if my parents were home. Now I have no wrinkles on account of using retinol in addition to having gained 3 stone since Covid due to depression. My face has very much started to sag (looking to get threads and lose weight sooner rather than later). No way you need to “think 25” with me.

What is the point?? Was this a power trip??

Now have to fork out on a takeaway for my dinner

OP posts:
Cactiverde · 28/05/2024 16:17

ZipZapZoom · 27/05/2024 19:03

That's ridiculous! I would definitely be filing off an email.

Also as is always the case on threads like this people seem unclear about the challenge 25 policy. They ask for ID to prove you are over 18 not to prove you're over 25. If the driver can't tell a 31 year old is over 18 then he probably shouldn't be on the roads as his eyesight is not up to scratch.

Challenge 25 isn't to check whether you're over 25 no, but if the assistant/driver believes you COULD be under 25, they have to ask for I.D. Test purchasers are used to check they are doing their job in asking for I'd for anyone they deem to be potentially under 25. The test purchaser can range in age from 18-24, and if they're not asked to produce I.D, that employee could then lose their job as they've failed to do a correct age assessment. This is why people in in their 30s can be asked to show I. D... A young looking 30 something could appear in their mid 20's, so to be on the safe side, the employee will ask for I.D, to cover their own back. Trust me, it is not a power trip, or trying to be awkward, it is purely to prevent a failed test purchase, and losing their job. The whole system is flawed as the rules penalise the employees, and piss off the customers. The whole point of it was to avoid underage sales, but now people in their 30s and 40s are being refused sales to cover the backs of the people serving them, and it just doesn't work. If everyone had to show I.D for any age restricted item or sale, and it was just a given to present I.D regardless of age, then it would take the pressure off the employees, and stop these frustrating situations for customers, as you'd be prepared. No I.D no sale should be the rule for anything that could be restricted, regardless of age, and then everyone would be prepared. Like going to the airport, you remember to take your passport as you need it to travel, everyone would get used to having to present I.D when they shop if it was a given you will need it if purchasing age restricted products. Don't understand why a shop with no restricted items cannot be received without I.D though, it's ridiculous.

Whereamigoingwiththis · 28/05/2024 17:07

Shan5474 · 27/05/2024 21:32

So there was nothing age restricted in the order? I was IDed the other day for an Asda order (I’m 32) and when I queried what was age restricted the driver said the system doesn’t tell them. So if I’d had no ID I’m guessing I wouldn’t have been able to have any of it because neither of us knew what the item in question was. I’m now pretty sure it was razors which seems a bit OTT

Yep, would have been razors as they are regarded as a bladed item.

Your post reminded me of the time my dad asked me to buy some razor blades so he could have a wet shave (about 1980) every shop I went to refused to sell them to me, I eventually asked one shopkeeper why and he said they were not allowed to sell razor blades on a Sunday.

GreenTeaLikesMe · 28/05/2024 23:59

LauraNorda · 28/05/2024 14:00

I don't know if they have a disability. How did disabled people manage before supermarket delivery became a thing?

Delivery of some type has always been a thing. Even back in the day, there were systems where you could phone or fill in a paper form to have some things delivered. I'd imagine that most people too disabled to leave the house did a mixture of that plus having to ask neighbors and relatives to help out with other items.

I do think the OP needs to either get a second car or move before too long, because her situation sounds untenable (also I personally would go beserk if I was literally unable to leave the house without a car).

Bjorkdidit · 29/05/2024 04:08

Delivery of some type has always been a thing. Even back in the day, there were systems where you could phone or fill in a paper form to have some things delivered

Exactly, the BBC made a documentary about how you could get your groceries delivered from the nearest corner shop by a man on a bike, and that was nearly 50 years ago. Wink

https://www.bbc.com/historyofthebbc/anniversaries/february/open-all-hours

On the matter of 'only being able to leave the house by car', it's not clear whether it's a 12 minute drive to the local town, or a 12 minute walk, but if it's the latter and there's no pavement, you just walk on the road, towards the traffic and stepping to the side any time you think a driver isn't going to give way or sufficiently move over. Pedestrians have just as much a right as anyone else to be there.

Open All Hours

20 February 1976

https://www.bbc.com/historyofthebbc/anniversaries/february/open-all-hours

Gasp0deTheW0nderD0g · 29/05/2024 07:48

As I've already said on this thread. the arrival of supermarkets in the UK killed off the local shops that had previously done deliveries. In the early 1970s my granny, living in a small Scottish town, did have some deliveries from the grocer, but was moving over to buying more and more of her food from the new supermarket. We found the very idea of a delivery odd, used as we were to going to Safeway every week with the family car for the big shop, and topping up in between from local shops. It was only with the arrival of the internet that supermarkets started offering deliveries, maybe around 2000.

stinkylionita · 29/05/2024 07:54

I think "we have to ask for id now" might not have been about a policy change but that they're now being forced to actually enact the policy that everyone previously ignored. Perhaps someone got in trouble and they've now all been made to watch a video and threatened with fines and whatnot.

I see why you're annoyed though. I've never been asked for ID for a home delivery and had no idea it was a thing.

Messymumm · 29/05/2024 07:55

I’ve had this from Tesco. The driver told me it’s policy to ask for it and they were having a clamp
down. I had no age restriction products and I’m clearly in my 40’s. I had to search my passport out. I’ve ordered twice a month for
years and it’s only happened that one time. Strange!

Kjamie · 05/05/2025 18:08

I've had the exact same issue last night refused to give me my food shopping full of fresh fruit n veg for my baby n 4 packs of nappies! No age restricted items I'm nearly 30 no photo id I dont drive smoke or drink lost my passport 2 years ago so don't own id or need it!! I offered to show a photo of my passport on my phone ( a pic i took to appaly for somthing before i lost the passport) and a bank card that maches my order and the name on my passport! He wouldnt accept it. I'm disabled and unable to go out to my own shopping waiting for a manger calling me back

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