Tesco not delivering because I had no id!!

[Vius]

Just learnt that apparently you now have to have id to accept home deliveries.

Annoyingly DP was out with my car (his is at the garage) which had my license in.

Im 31 ffs and no booze or matches etc were in the shop this time.

The teenager delivery boy said he could not deliver! He asked if I had id or if my parents were home. Now I have no wrinkles on account of using retinol in addition to having gained 3 stone since Covid due to depression. My face has very much started to sag (looking to get threads and lose weight sooner rather than later). No way you need to “think 25” with me.

What is the point?? Was this a power trip??

Now have to fork out on a takeaway for my dinner

We have had great customer service when we have had to contact. - details on the app.

I couldn't find anything on there about showing ID other than for buying booze or blades.

I do but my 18 year old son who sometimes takes in the delivery for us definitely doesn't.

Never been asked for ID at grocery deliveries. Spunds rediculou.

You must look over 25 which would explain that. In that case, you won't be asked for ID.

But it's not a new policy.

That does seem bonkers!

I was a bit hacked off, but didn't show it. There were no age restricted items in the delivery and it was delivered to my home address.

As a kid I used to watch this TV programme called dappledown farm, and now I've got that theme tune in my head but the crumblecunt farm version

There’s a car on my drive but my driving licence wouldn’t have been acceptable as ID because it was a paper one (no photo)
And in case I get any “that’s illegal” rubbish - it’s not illegal if it is in date, has your correct name, has your correct address, shows all current penalty points and is intact. My paper licence met all those criteria. I’ve got an awful photo card now because it finally fell apart (after over 30 years) the last time I showed it when test driving a new car.

LOL @HideTheCroissants. That reminds me of the time I saw some produce his paper licence at a hire car place. It looked like something that a museum curator would unfold using tweezers while wearing cotton gloves.

That sounds just like me! I really didn’t want to have to get a photo card because of the cost (plus the renewal costs). I’ve never had to get it out again since it I got it though!

Also, I see lots of posters talking about ID or DOB for Amazon - never been asked by an Amazon delivery and I order a lot from Amazon ☺️.

I get wine deliveries on a regular basis. These are delivered (usually) by Royal Mail and none of us (even when DC were underage) have been asked for ID. I’ve checked and this is covered by Section 151 (6) of the Licensing Act 2003 which states that even those underage can accept such a delivery.

What utter tosh.

OP - the delivery person was bonkers.

Totally annoying and inconvenient for you.

Some Sainsbury’s drivers do this to me, luckily I have a provisional and passport knocking around but the one time I struggled to find my ID and took forever to track it down. Driver did apologise, said someone he works with had been sacked for not asking for ID recently so had to be strict with it. No booze or anything restricted in the order, mostly just baby milk/food etc.

Unfortunately not easy for everyone to just ‘go to the supermarket and pick it up’. I don’t drive and if I did a full shop at my local co-op I’d have to do it in multiple trips and take out a mortgage to afford it!

Tesco's website is rubbish isn't it?

All goods must be signed for on delivery by an adult aged 18 years or over.
Tesco follows a "Think 25" policy when delivering age-restricted items, so if the person receiving the goods looks under 25, proof of age will be requested. If proof is not available and there is no-one of that age at the address when delivery is being made, the goods will be retained by the driver. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact our Customer Service Centre to re-arrange delivery (see below for contact details).

They're saying that no delivery can be made except to an 18+ year old, so obviously ID can be required if the person looks young. Only the first sentence is needed. The stuff about restricted items just confuses things. Or the drivers should be told that it's OK to deliver non-restricted items to someone who looks aged 18-25 ie the rules are less onerous. The fact that the website draws a distinction between the situations does imply a less onerous standard, but only by using a form of repercussive interpretation more usually used by contract lawyers than delivery drivers. Bloody annoying.

Yes, really. I live about five minutes' drive away from Tesco, but I get my groceries delivered because that's how I like to do most of my shopping. I don't push a trolley around the supermarket because I DON"T WANT TO. No other reason is required.

You're annoyed he asked for ID because he thought you looked young whilst making judgments about his age based on looks

🤣

If you live somewhere like that, why didn't you just use the stuff from your emergency provisions that you should have for situations like this?

I don't know if they have a disability. How did disabled people manage before supermarket delivery became a thing?

With great difficulty, I imagine. Very dependent on help from other people, so a great loss of independence. Having said that, if you go back only a generation or two, delivery from local shops was the norm. Supermarkets put an end to that until they introduced their own delivery services only about a quarter of a century ago.

We've been getting Tesco delivered every Saturday since lockdown and have never been asked for ID

What has that got to do with anything. I've been disabled since I was around the age of 22. I've never not had shopping delivered, so why the hell would I think about 'what I'd do if it wasn't avaliable'?

OP, did you ask why he wanted id? I think I would want him to explain, obviously it wasn't an age thing, was it to prove you were the intended recipient, so couldn't complain of non delivery?

Does it matter? If you pay for delivery you should get it. I've never had to supply ID especially when there are no restricted items.

What happens if she has a disability... she should go back to the old days and struggle? Or maybe have no independence

Tesco delivery drivers only have to deliver to the property stated on the manifest!

And have to do Think 25 at the door before handing over delivery. I have a customer who is 31 but who looks younger than 25! Asked her for ID first time I delivered and remembered her afterwards so I didn't have to ask again. New drivers will ask her for ID.

I didn't bring up the disability angle, someone else did.

The OP clearly has no independence. She is reliant upon deliveries and has no car in an area that doesn't lend itself to walking. She has also failed to plan forward and have an emergency stash of supplies to fend off crisis situations like she has encountered.

I hate this ID nonsense as much as the next person but when they decide they want ID, you could look like you were 90 but they still wouldn't see sense.

The OP clearly has no independence. She is reliant upon deliveries and has no car in an area that doesn't lend itself to walking.

At least read the opening post before you respond - her partner had the car. It's right there in the second sentence!