Not understanding what the dog is doing is a big part of it.
was in the grounds of a National Trust place a few years ago. Huge grounds and dogs are allowed of leads in certain areas of it. We were on a path with fields either side and came to a stone wall with a gap for the path to go through. So at that point people are funnelled a bit closer together.
Someone was coming the other way with her toddler and my dog was off the lead. She’d been chasing a ball but as we got to the wall I picked the ball up, realised there was someone coming and stopped to let them through. My dg stopped next to me. I didn’t make her sit but she was standing still, staring fixedly at the ball in my hand. The woman came through the gap and my dog turned her head to look, then looked back at her ball. Didn’t move apart from that. The woman lost it at me.
”You should keep your dog under control. There are children here - why isn’t it on a lead. You haven’t even called it” Etc etc. Picked her kid up and marched off.
I didn’t say anything because it took me totally by surprise. My dog was under control - she also wasn’t remotely interested in this woman. I didn’t call her because she was standing next to me. She literally only turned her head to see what the noise was - it was nothing worth paying attention to so she paid no attention and returned to the thing that was worth her attention, her ball.
Ive often wondered if the woman genuinely saw it as me failing to call my dog, therefore not being in control, and how she tells the story. Did she think my dog was about to jump at her, or knock her child over? Did she start a thread about out of control dogs and believe it?!
I can only think she knew absolutely nothing about dog behaviour and genuinely felt that having my dog off lead was the same as having no control and that the look the dog gave her meant the dog was interested in her and about to go and jump up.