Tesco fricking Club Card / two tier pricing

[Fahbeep]

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

DD is Irish at college in London so can’t get the U.K. Tesco app as her phone has an Irish ID or something.
Anyway she has a screenshot of someone else’s card and uses that for the discount.

Definitely Lidl. You get all your stuff cheaper. Except it turns to mush before you eat it. Which is ok because you're pre occupied with your canoe and cheap power tools that you didn't need.

It would be interesting to know how much it costs them in lost sales.......I dont even go in Tesco that often and I've lost count of the number of times I've ended up abandoning my basket or walking out because the app is playing up or WiFi won't connect so I can't use it, I refuse to pay their hugely inflated prices to make normal priced items look like a bargain.

And this is why I shop at Aldi!

None of this shit, just pay the price on the shelf. Plus the checkout is staffed, and it takes half the time of any other shop

Sainsbury's have it now too with Nectar, and Tesco and Sainsbury's are my nearest supermarkets.

I have my Clubcard/Nectar on my phone so never forget them and always get the "discount", but I agree, it's not a customer benefit but an excuse to make more money from some customers, often those who can least afford it, and slightly underhand.

Boots do it as well now

For anyone who doesn't want loads of apps on their phone, I use the Stocard App that stores all my loyalty cards on.

But you are accepting club card points?

Accruing

Google Wallet/G Pay/Apple Pay does the same.

Have you ever been tempted by the Lidl branded clothes and shoes? 😂

I've given up on Tesco's specifically because of this.

I got a Nectar card (picked one up in store) to get the Sainsbury's discounts but I'm uncomfortable with the idea of two-tier pricing.

Sainsbury's seem to have replaced their regular offer prices with Nectar Price offers - my understanding is that those big limited-time offers are paid for by the suppliers as a cost of doing business with the big supermarkets. So they're still not costing the supermarket anything, they just get better data on our shopping habits.

I'm slighly surprised that the benefit to the supermarket (getting our data) is worth the cost of administering the system. I'm a 'promiscuous' shopper - mainly use Sainsbury's for the offers and go to Aldi for our other stuff, so I doubt they get much value out of me.

Yes, indeed, all credit to them for that.

I only stopped getting Click and Collect from Aldi as they put their prices up so much that Sainsbury's delivery (and the additional convenience and wider choice) became a better option.

It's a supermarket where people buy food - including the vulnerable. They shouldn't be fucking around with the prices. Let everyone pay the same price.

DD has our card stored in an app and scans it when she is shopping. Never got asked a question.

Just get another shopper to scan their club card . You get the price cut and they get your points.

I cannot do Aldi. The checkout experience is so awful, I’d rather pay more in Tesco or Sainsbury’s.

They use their card to get the points.

These discounts aren't really discounts - Which? has found evidence of the supermarkets whacking up the prices a couple of weeks before and then "discounting" them for loyalty card holders. In effect you are getting the original price.

The Competition and Markets Authority is investigating this area, and the government consulted on changes to consumer law recently as well.

Just get another shopper to scan their club card . You get the price cut and they get your points.

That will throw up a warning on their system, the other shopper looks like they are using someone else's card to pay for their bill, unless the first customer pays in cash.

To be honest, its like when they introduced the price cap on utilities - the savvy ended up paying more because some people were too lazy to shop around

Those 'too lazy' people will also include a lot of non-internet-savvy elderly people, those who can't afford an internet connection/decent phone data plan, disabled people and people with English as a non-native language.

It seems particularly nasty to deliberately exclude some of the poorest and most vulnerable people in society from getting fair deals, just so that the better off and more privileged folk can benefit.

I think the Co-op has now started with two-tier pricing as well, haven't they?

My Tesco Clubcard was on my old phone, which broke, and I couldn't find my physical card anywhere (last used years ago). Their 'security' measures are absurd and the only way I could locate my Clubcard number was to request a new card - all the while being begged by them in the phone queue not to do so, to save on unnecessary plastic waste!

Granted, not the most arduous thing to do, but more faffy life-admin for the sake of it. Whilst I had no Clubcard available, I just refused to buy anything in Tesco that was more than about 20p less with a Clubcard and left it on the shelf.

Assuming you're in UK, isn't that illegal? Items have to be at the higher price for a certain number of days before you can have them on sale.

I read that the big chains - thinking especially of a certain sofa retailer - have a workaround, whereby they have one 'sacrifice' store that has full prices for most of the year, which they expect to be empty most of the time.

Maybe they situate it somewhere with the cheapest rents and business rates and one or two token staff, and just count it as an overhead; or they might go the other way and locate it in a very wealthy area where nobody cares about paying higher prices?

That way, they can technically comply with the law by stating that it "was on sale at the higher price for at least 30 days, in at least one of our outlets" - never mind the fact that the price has never changed in their other 600 stores!

I agree. You get points anyway, so you can save them up to get a larger discount at Christmas, birthdays etc. When the Nectar card programme was more generous we used to get about £80 off on our Christmas shop.

Shop at several different supermarkets and tescos always seem to be standard normal price. I just can’t see why people would get upset about this.

It is more than a faff if you don't have a smartphone or are somewhere where you are at risk of being robbed for your phone. The elderly and disabled in the poorest areas are being at risk due to this increased necessity to carry a phone everywhere.

? They don't check the name on the loyalty card against the name on the payment card!