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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have walked out the car dealership after this blatant rudeness, perhaps sexism?

719 replies

Sorentolove · 09/09/2023 23:05

DH and I went to upgrade our shared family car (I drive it 80% of the time) at the local dealership.

The car was purchased 4 years ago at another (same brand) dealership and we're coming to the end of the Lease.

It was purchased under his name, this one will be purchased under my name.

The appointment was made in his name.

We arrived slightly ahead of time and we're greeted pleasantly, offered coffees and waited for the staff member. Another pleasant staff member passed by and had a brief chat with us both.

Our fellow came up to us at the wait area introduced himself to my DH, shook his hand, and started talking about the car we'd expressed an interest in.

Rather taken aback at being ignored, I stood up, offered my hand and introduced myself as Mrs SLove.

He shook my hand and guided us to his desk where we talked for a couple of minutes about the car, then he said he'd get the keys and then show us the vehicle.

DH and I looked at each other and we saw we were on the same page that this branch did not deserve our money and we decided to leave.

I caught the manager's eye on the way out and explained our disappointment.

He was furious and tried to convince us to stay, even stopping us as we were driving off the car park. We were resolute though, and they lost a sale.

Wwbu?

OP posts:
Meowandthen · 13/09/2023 20:23

Lucyh999 · 13/09/2023 08:52

Did you both miss the bit where she said she didn’t stand and the appointment was in her husbands name? You go into a waiting room as the salesman and ask for Mr Slove and no one else stands, and tell me what you would do?! We aren’t all mystic effing Meg

There are these things called eyes and also awareness.

Hellsbellsandspidersankles · 13/09/2023 20:38

Meowandthen · 13/09/2023 20:23

There are these things called eyes and also awareness.

Those eyes would have seen only one person stand up.
What on earth is your point?

Meowandthen · 13/09/2023 20:47

Hellsbellsandspidersankles · 13/09/2023 20:38

Those eyes would have seen only one person stand up.
What on earth is your point?

Aren’t you a stroppy one? The aggressive reactions in this thread are weird.

A decent salesperson would not have assumed.

Hellsbellsandspidersankles · 13/09/2023 20:55

How am I being stroppy? I asked what was the point of saying “he’s got eyes” in response to him seeing only one person stand up?

sunglassesonthetable · 13/09/2023 20:57

HTG this is making me laugh now.

CityCommuter · 13/09/2023 21:15

I can't believe this thread is still going! Btw @Sorentolove this has got to be made up, are you really that petty?

mynamechangemyrules · 13/09/2023 21:41

Yellowfinsole · 13/09/2023 12:56

The car was purchased 4 years ago at another (same brand) dealership and we're coming to the end of the Lease.

It was purchased under his name, this one will be purchased under my name.

Nothing has been 'purchased' you are renting.

I think 700 posts in, it's time to discuss this! Who buys cars new? Why do people lease cars at a ridiculous price and such a wedge of their monthly salary? I'm not that old but I've only ever bought cars outright with money I have...

Guiltridden12345 · 13/09/2023 21:44

Sorentolove · 09/09/2023 23:12

Again, shouldn't both parties attending an appointment be acknowledged?

It's just basic courtesy of interaction, let alone in a sales situation.

I’m with you op. The industry is rife with it. Well
done!

FFSWhatToDoNow · 13/09/2023 21:57

mynamechangemyrules · 13/09/2023 21:41

I think 700 posts in, it's time to discuss this! Who buys cars new? Why do people lease cars at a ridiculous price and such a wedge of their monthly salary? I'm not that old but I've only ever bought cars outright with money I have...

Just ordered a new car because I can’t find what I want/need as a demonstrator. Buying it outright with cash. 🤷🏻‍♀️

Last 3 cars have been demonstrators so almost brand new. We keep cars till they die and in the meantime they’ve added a load of stuff I don’t want and stopped doing the things I do. 😭

AudentesFortunaIuvat · 14/09/2023 02:54

Sorentolove · 09/09/2023 23:16

Nope not at all.

@Djmaggie Absolutely 100% yes - exactly what I came here to say. Literally embarrassed for you OP that you seem to be one of these self- righteous moral high ground warriors who then scores a spectacular own
goal in the name of feminism to top it off. Just act like a grown up and communicate with the sales staff - you’re no more important to them than anyone else that walks through their door, and they’re not mind readers. You also missed a great opportunity to get the upper hand by addressing the member of staff directly on the matter, throwing your toys out of the pram instead. How cringeworthy.

ClaireDev1982 · 14/09/2023 15:54

I’m with you, I’d have left too - it’s just rude.

I’ve worked in a sales environment too, and regardless of who made the appointment we would always say hello to everyone that came along. Normally a purchase where multiple family members attend wouldn’t be one persons decision, it would be a joint choice.

mrsbyers · 14/09/2023 17:04

No you were absolutely right to , I had similar when I went to car supermarket place with my non driving husband - I made it perfectly clear at the start the car was for ME but the shiny suited wanker continued to speak only to my husband , in the end I said why are you speaking to him he doesn’t drive and certainly won’t be paying for the vehicle and left - disgusting

AJY · 14/09/2023 17:14

Totally can relate to this. One time I even went to a dealership and the receptionist said someone would come out to talk to me on the forecourt. I’m literally the only person out there. The chap came out. Looked about saw me and then went back in. Obviously thought it couldn’t have been the woman who needed the new car! I complained too and went elsewhere. The previous time I also found the salesmen wanted to talk to my husband and and he doesn’t even drive!

JustOneDD · 14/09/2023 17:50

This happened to me too when we went to buy a car - the salesperson shook my DH’s hand and ignored me. I did exactly what you did and stuck out my hand to shake his and introduced myself. I think you did the right thing walking out. We ended up buying a car from them and despite giving all the details for the car to be registered in my name, they registered it in my DH’s name and then seemed surprised that this was a problem for us! It was infuriating!

ihadamarveloustime · 14/09/2023 17:54

It's infuriating that this is still common practice for so many dealerships. Do they recruit their staff from the 1950s???

sophiasnail · 14/09/2023 20:32

Why didn't your husband say "the car will be mainly driven by my wife" at the first sign of the mistake? It sounds like you are both enjoying being "offended" to me!

AliOlis · 14/09/2023 20:34

sophiasnail · 14/09/2023 20:32

Why didn't your husband say "the car will be mainly driven by my wife" at the first sign of the mistake? It sounds like you are both enjoying being "offended" to me!

Very much so. Particularly as they were able to communicate to each other with a mere look that they were so offended they'd be taking their business elsewhere 😂

jm9138 · 14/09/2023 23:20

Yet another AIBU where the person does not at all want to know whether or not they were being unreasonable. The correct question should have been ‘Am I being unreasonable if I post a question about the reasonableness of my behaviour on a forum when I have no interest in any answers that do not confirm my belief that my behaviour was not unreasonable’.

Cosyblankets · 15/09/2023 08:51

JustOneDD · 14/09/2023 17:50

This happened to me too when we went to buy a car - the salesperson shook my DH’s hand and ignored me. I did exactly what you did and stuck out my hand to shake his and introduced myself. I think you did the right thing walking out. We ended up buying a car from them and despite giving all the details for the car to be registered in my name, they registered it in my DH’s name and then seemed surprised that this was a problem for us! It was infuriating!

Did you not sign a form?
Whenever I've got a car I've always signed. So how did they register it without a signature?

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