To think she made the coffee too hot on purpose?

[Rollonannualeave]

Just need some perspective as I nearly complained but then didn't want to be "that person" especially in front of my son. I've just been on a long walk with dogs and son, all lovely and we ended up in a little coffee shop that also sells plants and groceries.

I've been in once before and whenever I go, the lady that works there ways seems to look me up and down in a judgemental way. I thought I was imagining it so went again today.

I ordered a cappacino for me and lemonade for my son. We got the lemmondae instantly but then I had to wait about 10 to 15 minutes for my coffee. She literally served everyone else before me (even the people that came afterwards). My son had finished his lemondade. When I finally received my coffee it was scalding hot and I burned my tongue. I had to wait another 10 minutes for it to cool down. AIBU to think she has something against me for no reason? I've never been rude to her and don't know her. Or am I being paranoid?

🤯

What is RBF?

Ah yes. We've found the people who would have complained when that woman in America sued McDonalds for serving her coffee too hot, and winning her case. Yes, a hot drink should be hot but not hot enough to burn your mouth or scald you.

There is a temperature range that your drink should have been made to.

That's why there's a thermometer in those metal jugs that are used in coffee shops so that the barista doesn't end up scalding the milk and making your drink undrinkable.

If she's doing it regularly to you, you can ask for another member of staff to prepare your drink. I would also draw the attention of the manager on why your order was prepared last and it was too hot to drink.

I would leave feedback. How can they hope to improve without all types of feedback?

Shaky? You can't be serious. How do people like you get through life.

Dd worked in a coffee shop and she said people always asked for it to be extra hot so maybe that’s more the norm? I don’t drink coffee though

"I've been in once before and whenever I go, the lady that works there ways seems to look me up and down in a judgemental way."

"Whenever you go she "ways" (presumably that should have read 'always') looks you up and down etc.? You've been there ONCE before! Hardly a pattern of behaviour is it? Why on earth do you think she would even remember you from your single previous visit? Is there something very unusual about your appearance that would mean she recognised you?

Microwave makes sense actually if she had made it and forgot to bring it over.

Obviously she should have just made it fresh but it sounds like it was busy and she was the only person working so it could be a complete accident that it was too hot,

@Rollonannualeave

Then don't cut off your nose to spite your face!

see if the coffee is too hot for you next time (feel the cup) and if it is, either wait or ask for a small jug of cold milk, then the next time ask for it not to be so hot.

wait until yours arrives to get DS's drink if it's such a big problem.

if it's a handy dog friendly cafe, just sort yourself so it works for you.

& yes, you're being paranoid. You've barely been in there.

Shaky? You can't be serious. How do people like you get through life.

Really well thanks 🙄

Resting bitch face - the unfortunate habit of having your passive expression look like you are scowling at people.

Yeah...clearly.

That is a really mean and bullying thing to say to someone who suffers from anxiety or MH issues, or who is struggling with something.

Bloody hell! A cappuccino shouldn't be so hot it burns your mouth! I used to get annoyed at people asking for extra hot coffee when I was a barista because it ruins the coffee and scalds the milk. (Drinking drinks that are overly hot can cause people issues down the line too.)
Tea should be made with boiling water, most of the time. Some types need cooler water. Hot chocolate needs the same as temperature as coffee (not boiling water, as a guardian article claimed.) I tend to drink tea when it's barely warm anyway.

Incredibly unreasonable. You can just wait for it to cool, as we all do. Lukewarm coffee is vile, so if I were going on to social media about this cafe, it would be to congratulate the staff for making a proper hot cup of coffee.

@LookItsMeAgain I think I will. Lots of older people use the place and I'd hate for an elderly person to spill it on themselves. It's was like frikin lava.

It doesn't cross your mind that people struggling on the seemingly insignificant things are maybe doing so because they are already going through bigger things that they can't do anything about?
Or that they may be neurodivergent like myself, or have other difficulties like depression, anxiety, grief etc going on for them. They're under no obligation to disclose any of that to anyone so treat with empathy unless you know better.

Your comment comes across as very judgemental.
In a world where we are all fighting our own demons, however they may look, let's just practice compassion and empathy rather than belittling others for how poorly you think they cope.

@SapphireSeptember nice to hear from a barista on the matter 😊

Sorry have a question and an observation.

Question is, were those who were served after you served coffees such as cappuccinos, lattes etc before you?

Observation - was she the only one serving? Having worked solo in a cafe in my younger days it is utterly shit as you can't really serve at the till/make light meals and be a barista at the same time and so you have to pick one to do at a time. Most of the time you end up "batching" coffee orders so you make a few in one go so that you can stop any one person waiting for ages at the till without having their order taken (as this is the point where you are at most risk of losing their business).

The making you wait ages was out of order.

The temperature of the coffee might just be that’s she’s not very good at it, as it shouldn’t be scalding hot

If you don't like the place then don't bless her with your custom. If it's the only place for coffee on a particularly nice walking route, then take your own, and drink it very ostentatiously outside of her establishment. She might come out and ask you why you're DIYing and then you can give her the what-for.

Trust your instincts and don't go back.

Ahh ok thanks

I have a distant relative that works in hospitality who brags about deliberately doing stuff like this to customers that she has taken an instant dislike to. There’s nothing wrong with them, she’s just a bitch and she always has been. She’s always gotten away with it because she’s a bit of a scary bitch.

Don’t take it personally, some people are just like that. As for making a complaint or leaving an honest review that’s up to you but it may or may not make any difference.