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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DD homeless abroad

432 replies

EmilioSoup · 08/12/2022 18:44

Okay, I’m prepared to be told my daughter needs to toughen up and I’m getting too involved but I’ve had her on the phone in absolute bits.

My 18 year old DD moved to Canada 8 weeks ago, on a temporary travel visa. Got a job in a hotel with staff accommodation, just near the hotel. We were so, so proud of her and thought it was a brilliant opportunity. They really liked her during interview.

She hasn’t had the best luck of it, and got struck down with influenza a week in, requiring an A&E visit (she’s insured, thank god). She was first taken ill at work, having fainted, they allowed her to leave to seek medical attention but nobody offered her a lift. Not saying anybody owes her a lift, but I think it’s common decency. She had a week off, was pressured into returning whilst still ill. Unfortunately the virus has caused some long-term side effects for her, such as thyroid problems, and she’s been struggling.

Yesterday, she had a performance review. She has had no feedback previously, had no inclination that anything was wrong. The review was terrible. I have seen a screenshot of the written review she was presented with, these are direct quoted:

“X seems to lack basic social skills, struggling in interactions with guests. She is robotic. We suggest X seeks support for this and an assessment.” (This seems to be implying that my daughter has ASD or something? She certainly doesn’t! Has always had many friends and been fine in school and other customer facing jobs! ASD has never, ever been on anybody’s radar. How can they think it’s okay to say this in a work review?)

“X causes other staff members stress due to her incapabilities. Newer staff members are a lot more capable than X. X is a hindrance on every shift she is on.”

“X is always claiming to be ill, and has no concept of basic punctuality.”

Among other stuff. She was the told she was dismissed, and had to be out of the staff accommodation that night with nowhere else to go. She called me in absolute bits. Luckily she has savings and has gone to a hotel, but it’s in a very expensive area and hotel is £350 a night. She has about £2000 left. She is trying to find another job with staff accommodation last minute but if nothing comes up, she will have to book a flight home. I have told her that once her savings get down to below £1000, she needs to come home as we don’t have the means to send her money for an emergency flight back on once she can no longer afford the hotel. So likely she will be home in the next few days.

DD is devastated about the work review and feels it went too far, and that it was a character assassination. Maybe it isn’t the job for her, fair enough, but I think the comments are incredibly cruel and they should’ve given her more notice to sort out alternative accommodation. She spent so much money on this visa, and was so excited to go, and she is heartbroken. They don’t owe her a job and home, of course they don’t, but had they handled it differently she probably could have sorted out a new job with staff housing, as there is plenty of it in the town. I don’t know why I’m posting on AIBU as I expect to be told she’s an adult, isn’t owed anything etc etc but I am heartbroken. She has had mental health issues before and this was supposed to be the making of her, and her confidence has been destroyed.

OP posts:
cestlavielife · 08/12/2022 18:46

Which city is,she in?
University city will have acvomodation.
Hard to believe no hostel or cheaper sccomodation
She needs to look for flat share rooms

DiaDeLluvia · 08/12/2022 18:48

Oh my god that is awful. People in hospitality can be treated awfully. It might be illegal what they’ve done but I’m sure you’ll struggle to find someone with proper knowledge of Canadian HR law on here and anyway what would it achieve?

it would be great if she could stay and find her great experience elsewhere. I had years abroad when I was younger and the first few months were sometimes difficult but sticking it out was always, always worth it.

if she has to come home don’t feel bad - you can help her find her amazing experience in something else a bit closer to home, I’m sure xx

qazxc · 08/12/2022 18:49

This does seem incredibly harsh to terminate a job and especially accommodation with no notice. The best thing for her is probably to cut her losses and fly home.

Eyesopenwideawake · 08/12/2022 18:49

Her's a list of Canadian Workaway hosts looking for last minute volunteers;

www.workaway.info/en/hostlist?hidden=&showMoreOptions=0&search=&lang=en&is_lastminute=1&workawayer_capacity=0&languages=&date_start=&date_end=&min_stay=&host_rating=0&country=CA&region=&gnid=140&lat=&lon=&ct=northamerica&distance=

It could tide her over with free accommodation and food until she decides what to do.

EmilioSoup · 08/12/2022 18:49

It’s not a city, it’s a small town in the arse end of nowhere and she can’t even get to a city unless on the airport shuttle that goes from the town to nearest city. The town has a housing crisis, all hostels etc booked up. Only chance she stands of finding accommodation is through a job. It’s not going to happen, but she’s giving it a shot. I expect her to be home by the end of the week.

OP posts:
Mikogirl · 08/12/2022 18:50

Sounds like bad management, she’s better off not working there.
Tell her to take it as a lesson that there are companies that can be cruel and that it doesn’t mean that it’s a reflection on who she is.
Hard lesson to learn, they could’ve been kinder but she’s had a lucky escape from what could’ve been a toxic environment which could’ve had greater negative impact had she been there longer.
We don’t always have to “suck it up” in life, we’re all human :)

HerRoyalNotness · 08/12/2022 18:50

Can she move to a ski town, there should be plenty of work for her to try and pick up? Definitely needs to love out of hotel per PP!

Useitorloseit · 08/12/2022 18:52

Has she explained her situation to the hotel she's staying in and perhaps they have vacancies or she could even work for her room or a discount on it?

AnyFucker · 08/12/2022 18:53

She seems very young to me to be heading off to a new country in this manner.

New job, new culture, the pressures of living away from family, previous MH issues, no support around her.

What on earth were any of you thinking that this would have a good outcome ?

EmilioSoup · 08/12/2022 18:53

I’m sure those who know Canada will soon figure out the town. Plenty of jobs going, but those with accommodation have to be sorted months in advance. Hostel’s simply not an option, barely cheaper than a hotel and all booked up anyway.

I have been gently enouarging her to come home as as I say, she only has £2000 left and a flight will be expensive. It’ll be a nightmare of a flight for her though, with connections as she certainly can’t afford a last minute flight if she leaves it much longer. And the shuttle to the airport is about £100 in itself.

OP posts:
EmilioSoup · 08/12/2022 18:55

@AnyFucker.

She has friends that have done it, though they went to Australia. All alone, all having brilliant experiences. Most of the other staff at the hotel (except management) are British young adults. She’s 18 and wanted to go, what was I supposed to do other than encourage her to go for it?? It’s a visa designed for young people on gap years etc!

OP posts:
DeadbeatYoda · 08/12/2022 18:56

Canada is a big place. It would cost far less than one of those expensive nights in a hotel to get some transport to another town / city. Why is it this little town or home?
I'm
Not being awkward but I don't understand the reason for this false dichotomy.

Testina · 08/12/2022 18:57

Poor thing, and so stressful for you from a distance.

“She has had mental health issues before”

I won’t asking to detail them - but she was in a new country, usually quite a time pressured job, off on the wrong foot getting sick… is there a possibility that the review is accurate because she’s really not her usual self? You’re jumping to ASD after the assessment, but perhaps they meant a MH assessment?

General incapability is a grey area - but “no concept of basic punctuality” is very specific. Did she say that was a lie?

You said she’d had health problems post the flu… I would really consider the possibility that she doesn’t need another job out there, she needs to come home.

The review is very blunt and unkind, and god knows there are terrible employees out there. But if it’s true about the punctuality, I doubt she’s had no warning, even if she says so.

Based on what you’ve said, I wouldn’t dismiss the factual basis of the review (even if you disagree with how it was delivered) and would be very wary of her staying.

EmilioSoup · 08/12/2022 18:57

And we certainly weren’t to know she’d get flu after a week, leading to long-term health problems when she’s previously been perfectly healthy. We are absolutely devastated for her. I’m thinking about how to build her up when she gets home.

OP posts:
Pliudev · 08/12/2022 18:57

Maybe it was a bit ambitious to go so far? Loads of18 yr olds struggle when they go off to university and a work environment in a foreign country is going to be demanding in a different way. The review sounds quite vicous and I wonder if something personal might have been going on. Either way, you need to try to calm the situation down. Personally, if she hasnt found alternative employment and accommodation in the next day or two, I'd be suggesting she got the next available flight home before the Christmas schedules go mad. And when she gets home offer her all the support she needs to put the whole thing down to experience.

BatshitBanshee · 08/12/2022 18:58

This sounds like a catalogue of errors. I would suggest, as you say OP, DD come home. By all means sort something more concrete and go again, but maybe get some life experience in the meantime (Canadian small town hotel in the winter is a baptism of fire) and if she's a youngish 18 it may have been a bit too much right now.

EmilioSoup · 08/12/2022 18:59

I want her to come home and have been telling her too but she now has an attitude of ‘sunk costs fallacy’. She was nearly coming straight home after being sacked, was about to book a flight for that night but got talked out of if by a well-meaning mate over there telling her to ‘stick it out’.

also just to clarify, it wasn’t a permanent move. 6 months was her plan. A gap year thing.

OP posts:
picklespark · 08/12/2022 19:00

AnyFucker · 08/12/2022 18:53

She seems very young to me to be heading off to a new country in this manner.

New job, new culture, the pressures of living away from family, previous MH issues, no support around her.

What on earth were any of you thinking that this would have a good outcome ?

Don't be so ridiculous. Many people have MH issues and it doesn't stop them going to work in other countries at a young age and doing just fine, myself included. The poor girl was unlucky to get ill early on and ended up with an arsehole employer; that can happen to anyone. Many young people work abroad on the working holiday visas every year.

And it's Canada, not the deepest Amazon jungle. They speak English there, it's hardly a massive culture shock (I'm British Canadian).

OP, sorry that I have no useful advice for your daughter. But I don't think she was wrong to do this at all. She was just very unlucky. I really hope she's feeling much better soon.

BatshitBanshee · 08/12/2022 19:00

And just adding to my post above ^ that performance review is particularly vicious but is not the first time I have heard a north American company suggesting an "assessment" is needed in a performance review - granted it was from larger companies.

Winter789Mermaid · 08/12/2022 19:01

I did something similar at 19 in a Canadian ski resort it had its ups and down but was quite tough to cope with. It’s not the end of the world. But yes ski resorts will surely be hiring definitely worth going to have a look at lake Louise, Banaff, or Whistler? Or come home and try somewhere else in Europe?. She’s brave for going in the first place, hope she can find the positives in time

XanaduKira · 08/12/2022 19:01

DeadbeatYoda · 08/12/2022 18:56

Canada is a big place. It would cost far less than one of those expensive nights in a hotel to get some transport to another town / city. Why is it this little town or home?
I'm
Not being awkward but I don't understand the reason for this false dichotomy.

I agree. She needs to move to a city where she can get cheaper accommodation and find a job. Hard as this is now, getting through this (which she will do) will be massively brilliant for building her resilience.

PacificallyRequested · 08/12/2022 19:02

How did she get into Canada on a temporary visa without a return flight booked?

EmilioSoup · 08/12/2022 19:02

She is fairly capable. Academically good, always attended school fine etc, previous jobs loved her, her last one has said they’ll have her back in a flash when back from Canada. Maybe she has become overwhelmed, and it has affected her performance, then in combination with her health issues her work hasn’t been up to standard but they’ve treated her awfully. Even a weeks notice to leave the accommodation would’ve made a hell of a difference. She’s an adult and owed nothing, I know, but I expect a manager to have basic empathy for an 18 year old in a foregin country with no support system. He should’ve given her notice to sort alternative accommodation.

OP posts:
picklespark · 08/12/2022 19:02

Also, just to say I doubt there was much wrong with her performance if she's been fine in other customer service jobs, I think it was probably because she went off sick early on. That of course wasn't her fault, but some employers can be incredibly prejudiced that way.

There is also the consideration that in North America, people often expect hyper-friendly, family style service where you practically have to be best friends with the person you're serving. I wonder if this expectation was communicated clearly enough to your daughter.

EmilioSoup · 08/12/2022 19:03

@PacificallyRequested

You don’t need a flight booked, it’s a 2 year visa. You just have to show you have enough money for one.

OP posts:
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