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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DD homeless abroad

432 replies

EmilioSoup · 08/12/2022 18:44

Okay, I’m prepared to be told my daughter needs to toughen up and I’m getting too involved but I’ve had her on the phone in absolute bits.

My 18 year old DD moved to Canada 8 weeks ago, on a temporary travel visa. Got a job in a hotel with staff accommodation, just near the hotel. We were so, so proud of her and thought it was a brilliant opportunity. They really liked her during interview.

She hasn’t had the best luck of it, and got struck down with influenza a week in, requiring an A&E visit (she’s insured, thank god). She was first taken ill at work, having fainted, they allowed her to leave to seek medical attention but nobody offered her a lift. Not saying anybody owes her a lift, but I think it’s common decency. She had a week off, was pressured into returning whilst still ill. Unfortunately the virus has caused some long-term side effects for her, such as thyroid problems, and she’s been struggling.

Yesterday, she had a performance review. She has had no feedback previously, had no inclination that anything was wrong. The review was terrible. I have seen a screenshot of the written review she was presented with, these are direct quoted:

“X seems to lack basic social skills, struggling in interactions with guests. She is robotic. We suggest X seeks support for this and an assessment.” (This seems to be implying that my daughter has ASD or something? She certainly doesn’t! Has always had many friends and been fine in school and other customer facing jobs! ASD has never, ever been on anybody’s radar. How can they think it’s okay to say this in a work review?)

“X causes other staff members stress due to her incapabilities. Newer staff members are a lot more capable than X. X is a hindrance on every shift she is on.”

“X is always claiming to be ill, and has no concept of basic punctuality.”

Among other stuff. She was the told she was dismissed, and had to be out of the staff accommodation that night with nowhere else to go. She called me in absolute bits. Luckily she has savings and has gone to a hotel, but it’s in a very expensive area and hotel is £350 a night. She has about £2000 left. She is trying to find another job with staff accommodation last minute but if nothing comes up, she will have to book a flight home. I have told her that once her savings get down to below £1000, she needs to come home as we don’t have the means to send her money for an emergency flight back on once she can no longer afford the hotel. So likely she will be home in the next few days.

DD is devastated about the work review and feels it went too far, and that it was a character assassination. Maybe it isn’t the job for her, fair enough, but I think the comments are incredibly cruel and they should’ve given her more notice to sort out alternative accommodation. She spent so much money on this visa, and was so excited to go, and she is heartbroken. They don’t owe her a job and home, of course they don’t, but had they handled it differently she probably could have sorted out a new job with staff housing, as there is plenty of it in the town. I don’t know why I’m posting on AIBU as I expect to be told she’s an adult, isn’t owed anything etc etc but I am heartbroken. She has had mental health issues before and this was supposed to be the making of her, and her confidence has been destroyed.

OP posts:
goldierocks · 08/12/2022 19:59

Trying to think what I'd do if my child was in this situation.

I'd likely try to search for cheap accommodation in the right area myself, especially if the child was unwell/upset/not thinking clearly. Is this possible @EmilioSoup - can YOU try to find cheaper suitable accommodation for your daughter? At least for a few days, so she can have a little breathing room.

A site like this one might be a good place to start?

www.hostelworld.com/hostels/Banff

Echobelly · 08/12/2022 20:00

I think I'd forget the sunk costs, get her back home, let her recover and regroup.

It does sound like very unfair treatment on her that happened because she had the bad luck to be ill at the start (and they unilaterally decided she was a malingerer) and missed out on stuff, and they were definitely overly harsh. it sounds like someone in management just took against her and wanted the opportunity to be hurtful. I assumed Canada wasn't as ruthless as America, where I think you're basically expected on duty unless you're dead (mind you, the same with minimum wage jobs here too) but maybe they are just as brutal about workers' rights and so on.

musingsinmidlife · 08/12/2022 20:02

If the flu has had such serious health implications that weeks later she is unable to stand without fainting and she is dizzy and nauseous, she needs to come home. What is the point of staying to find a new job when she clearly is too unwell to work?

Frazzled2207 · 08/12/2022 20:03

This sounds really really unlucky

what @Alaimo says sounds good

  1. there WILL be hostels where she can stay for much cheaper and
  2. there WILL be seasonal ski season work starting around now

i’d encourage her to move asap to a ski resort with a hostel and give it a week/10
days before arranging her flight home

Budapestdreams · 08/12/2022 20:03

Agree with pp sounds like post viral fatigue. You don't want to push yourself too hard if it is as you can end up more ill for longer.
I hope she comes home, rests and recovers fully before making any more plans.

TheYearOfSmallThings · 08/12/2022 20:05

She was getting dizzy, nauseous etc and so needed the chair to get through a shift.

Honestly she could not be working hospitality in this state. She just couldn't, and the rest of the team would want her gone. It wasn't the right job for her, and I wouldn't go naming and shaming the employer unless you are willing to risk a response from them that would distress your daughter further.

Get her home and find out what is going on with her.

EmilioSoup · 08/12/2022 20:05

I expect an employer providing accommodation to be responsible about it. Obviously I don’t mean letting a bad employee just stay there until they find something else. But clear notice should be given when they terminate the employee, even if just a few days. Especially if you’re hiring 18 year olds alone with no support system. You can’t just turf somebody out that very night unless it’s a gross misconduct thing.

OP posts:
Mariposista · 08/12/2022 20:05

Poor poor girl. What disgusting treatment and what a dent to her confidence.
I hope you get her home and get to spoil her over Christmas a bit. She can work something out for the rest of her gap year in the New Year.
She might legally be an adult but she is also a vulnerable young and inexperienced girl in a foreign country. The hotel should have had a duty of care to at least let her find alternative accommodation.

Deadringer · 08/12/2022 20:06

In light of the fact that she has been ill and is still suffering after effects I would try to persuade her to come home asap. The longer she stays the more it will cost. Sometimes these things don't work out, that's just the way it is.

Beautiful3 · 08/12/2022 20:06

Honestly because she's ill, I'd ask her to come home. Stress is going to make her feel much worse.

EmilioSoup · 08/12/2022 20:08

I’ve also not seen her in person since she’s been ill, so will have to see when she gets home. I’m hoping she can have a couple of weeks rest then maybe go part time at her old job, save up and with any luck be well enough to travel again in a few months.

OP posts:
anon666 · 08/12/2022 20:08

You're right, they should have given her some notice rather than turfing her out on the day. That's really heartless for an 18 year old in a strange country.

I'd be tempted to tell her to report them on humanitarian grounds. Effectively they are making her immediately homeless and potentially a burden on the state sector in that country. If they have a track record of this they may be forced to step up a bit more in future.

I think you're right about them making up punctuality in order to make it severe enough to be gross misconduct. I'm wondering what it says in her contract - this kind of severance may be covered.

Also, does she have travel insurance?

Regardless of how crap her performance has been (down to illness, not her fault), surely they bear some of the responsibility for risks like this?.🤔

Jaybird43 · 08/12/2022 20:10

Your poor DD. I’m really sorry they said this to her - she’s still so young and impressionable. Tell her this is a blessing in disguise and a new opportunity is meant to happen.

I feel awful for her. I was in a similar position when I was in my early 20s and working in my first job that I went to uni to study for - it was horrific and I couldn’t believe how people could treat another human like it. It still haunts me to this day - 20 years on!

PollyPurpose · 08/12/2022 20:10

Are there any au pair or nanny jobs in this location instead?

MooseBeTimeForSnow · 08/12/2022 20:10

I was thinking Lake Louise, but that has transit links to Banff. I’m wondering if it is Kananaskis.

Anyway, like PPs there are plenty of jobs in Banff and Canmore. The accommodation might be an issue though. Unless she can secure a job with rooms, rental costs are high.

And I agree with a PP about the hostel in Canmore.

Dibbydoos · 08/12/2022 20:11

She's had a lucky escape. I know that sounds ridiculous, but management like this, tge lack of basic human care, leaving an 18yo to fend for themselves in getting to hospital etc, you have to ask how they treat her as an employee. And voilà this review says it all.

Your DD has done nothing wrong, she was poorly and is still poorly. I'm sure she'll find an alternative job, but equally she could cone home and fund a job, plenty of jobs available in lovely parts of the UK.

PollyPurpose · 08/12/2022 20:11

How much are flights from where she is to another country with a new opportunity? She will only have her gap year and youth once. I regret not doing more.

EmilioSoup · 08/12/2022 20:13

She says the doctor she has seen in Canada is confident her issues (such as what’s
going on with her thyroid) aren’t going to be permanent, but has recommended resting and limiting stress.

OP posts:
MrsKeats · 08/12/2022 20:15

This is far too much for an 18 year old.

EmilioSoup · 08/12/2022 20:16

@PollyPurpose.

She’s have to arrange a visa etc though. I highly doubt she’ll get into the USA even as a tourist if she’s coming in from Canada as a non-Canadian with no fixed Canadian address. They are very strict about immigration and suspicious of everything.

OP posts:
TheSilentPicnic · 08/12/2022 20:16

Oh my god, I am so incredibly sorry for what your daughter is going through. She has been treated abominably and I know that local media would lap up her story because on no planet is that treatment acceptable. The hotel should be hauled over the coals for this.

I don't believe you should feel the need to justify your daughter's performance; nothing makes the outcome acceptable. Everyone has the right to be treated with dignity, and employees have the right to be treated with respect, to be kept informed about any concerns and to be supported to improve. The personal attacks are appalling. Worse, they add nothing of value. They don't advance theirs or her position. It comes across like a young manager on a huge power trip. I feel absolutely sure that if locals knew about this she would be supported into accommodation and work.

I am sorry that some in here have felt the need to criticise you for encouraging your daughter's zest for adventure. Some people really do have hearts of stone.

Can she get to Vancouver for cafe work or similar? Probably an accommodation crisis there, too :(

What a horrible way for her adventure to begin. You would have to be very strong to not crumble after such a personal attack and in those circumstances. Stay away from hospitality and nannying, the conditions are dreadful and there is a high risk of having an abusive employer.

All the best to you all, you sound like a lovely mum and she absolutely did not deserve this.

musingsinmidlife · 08/12/2022 20:20

MooseBeTimeForSnow · 08/12/2022 20:10

I was thinking Lake Louise, but that has transit links to Banff. I’m wondering if it is Kananaskis.

Anyway, like PPs there are plenty of jobs in Banff and Canmore. The accommodation might be an issue though. Unless she can secure a job with rooms, rental costs are high.

And I agree with a PP about the hostel in Canmore.

You can get to Calgary from pretty much anywhere or at least to another one of the towns and I am sure there are many cheaper accommodations. People are also always driving in and giving lifts. However if she was sick and in a panic and new to the area, she probably just took a hotel room in the one where she worked for the moment to have a place to stay. Hopefully she has since figured it out. Usually others will let you sleep on their floor (although it isn't allowed, mnay have their friends and SOs come and visit and stay with them). She should be able to talk to her friends and coworkers and find support there.

However as I said earlier, since she is too ill to work, it doesn't really make any sense for her to look for another job.

ILoveMyBedTooMuch · 08/12/2022 20:20

She hasn't "failed" as someone said but this has become a shitstorm of unfortunate circumstances. The management does sound shitty about putting her out with no notice but then I guess they have legally no responsibility for short term temporary staff?
I would try to persuade her that it is just unfortunate and that she would be better back at home recovering if she is so ill that she cannot stand for a shift. How would she be any better for anyone else? She can hardly get a reference can she?
Perhaps she didn't have the oomph that they wanted.You hint at MH problems too. Sounds to me she should be back home and she can restart doing something similar in a few months time? These jobs can be tough and very demanding.

powershowerforanhour · 08/12/2022 20:21

Get her home I think. I worked with somebody who had post viral problems with her thyroid- first hypert4 then hypo- and it flattened her for several months. Before the virus, and again once everything settled, she was cheerful, physically strong, had endless stamina and was an absolute beast for work. She could get through the work of two people no problem day after day. During the illness she had some time off work (absolutely unheard of for her) and when she was at work it was like the batteries had been taken out and her sharp brain was fogged. She was a completely different person.

Were it not for the health issues I think a ski resort is a great idea but I think she needs to come home and rest.

Bewitched005 · 08/12/2022 20:22

The priority here is to get her home. She needs to book a flight as soon as possible. Once she's at home she'll need space and time to put this behind her. Maybe she can look for a job closer to home, and save some money towards university.