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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DD homeless abroad

432 replies

EmilioSoup · 08/12/2022 18:44

Okay, I’m prepared to be told my daughter needs to toughen up and I’m getting too involved but I’ve had her on the phone in absolute bits.

My 18 year old DD moved to Canada 8 weeks ago, on a temporary travel visa. Got a job in a hotel with staff accommodation, just near the hotel. We were so, so proud of her and thought it was a brilliant opportunity. They really liked her during interview.

She hasn’t had the best luck of it, and got struck down with influenza a week in, requiring an A&E visit (she’s insured, thank god). She was first taken ill at work, having fainted, they allowed her to leave to seek medical attention but nobody offered her a lift. Not saying anybody owes her a lift, but I think it’s common decency. She had a week off, was pressured into returning whilst still ill. Unfortunately the virus has caused some long-term side effects for her, such as thyroid problems, and she’s been struggling.

Yesterday, she had a performance review. She has had no feedback previously, had no inclination that anything was wrong. The review was terrible. I have seen a screenshot of the written review she was presented with, these are direct quoted:

“X seems to lack basic social skills, struggling in interactions with guests. She is robotic. We suggest X seeks support for this and an assessment.” (This seems to be implying that my daughter has ASD or something? She certainly doesn’t! Has always had many friends and been fine in school and other customer facing jobs! ASD has never, ever been on anybody’s radar. How can they think it’s okay to say this in a work review?)

“X causes other staff members stress due to her incapabilities. Newer staff members are a lot more capable than X. X is a hindrance on every shift she is on.”

“X is always claiming to be ill, and has no concept of basic punctuality.”

Among other stuff. She was the told she was dismissed, and had to be out of the staff accommodation that night with nowhere else to go. She called me in absolute bits. Luckily she has savings and has gone to a hotel, but it’s in a very expensive area and hotel is £350 a night. She has about £2000 left. She is trying to find another job with staff accommodation last minute but if nothing comes up, she will have to book a flight home. I have told her that once her savings get down to below £1000, she needs to come home as we don’t have the means to send her money for an emergency flight back on once she can no longer afford the hotel. So likely she will be home in the next few days.

DD is devastated about the work review and feels it went too far, and that it was a character assassination. Maybe it isn’t the job for her, fair enough, but I think the comments are incredibly cruel and they should’ve given her more notice to sort out alternative accommodation. She spent so much money on this visa, and was so excited to go, and she is heartbroken. They don’t owe her a job and home, of course they don’t, but had they handled it differently she probably could have sorted out a new job with staff housing, as there is plenty of it in the town. I don’t know why I’m posting on AIBU as I expect to be told she’s an adult, isn’t owed anything etc etc but I am heartbroken. She has had mental health issues before and this was supposed to be the making of her, and her confidence has been destroyed.

OP posts:
Mummieslncorporated · 08/12/2022 19:37

EmilioSoup · 08/12/2022 19:36

@Mummieslncorporated

She wants to give it her best shot at finding a job in the town, but otherwise does want to come home.

Have you shared with her the options such as workaway, that could buy her more time to find a new position?

EmilioSoup · 08/12/2022 19:37

She didn’t get the opportunity to do anything other than work. Literally nothing. So it’s not the case she was hungover and calling in sick etc etc. she also says she communicated with her boss when ill.

OP posts:
mdinbc · 08/12/2022 19:38

I feel bad for your daughter, and for you as well, having to help boost her. The bad review could possibly have been made because the employer was worried that she may have further health issues, and they cannot fire without just cause.

I'm assuming she is in a ski town, either in BC or Alberta? Advise her to go to indeed.ca which is a job posting site, and broaden her range to other nearby cities or towns. The trick is short term accommodation, she could try Craigslist or kijiji as on-line options, and look at the nearest larger city.

Jobs are plentiful here at the moment, but accommodations in resort areas is tough. Good luck to her.

Cherry8809 · 08/12/2022 19:38

I lived in Alberta (Calgary) for years, and found Canadians in general to be the most welcoming, polite and accommodating people.

If your DD was off work very quickly with the flu, then diagnosed as having thyroid issues, I’d suspect she was having to take a fair amount of time off work, either sick or having follow up medical appointments for bloods to be taken etc?

LovePoppy · 08/12/2022 19:40

XanaduKira · 08/12/2022 19:01

I agree. She needs to move to a city where she can get cheaper accommodation and find a job. Hard as this is now, getting through this (which she will do) will be massively brilliant for building her resilience.

Canada is in a housing crisis - there are no cheap places in cities.

I'm guessing OPs daughter is mid Alberta - that leaves Edmonton and Calgary - both quite a distance and absolutely not cheap.

Testina · 08/12/2022 19:41

You still have replied as to whether she’s told you that the comments about punctuality were outright lies.

LovePoppy · 08/12/2022 19:43

Having finished OPs posts - Im guessing her daughter was in a super picturesque place with essentially one hotel up on the hill.

Ive heard before that will be very tough on the staff. A friend of my siblings worked there one summer. Said it was hell. They had worked at a sister property the summer before and loved it. Said that hotel and jobs there were a horror show.

theresnolimits · 08/12/2022 19:43

Poor soul. Personally I think she needs to come home and get well. It was a really brave thing to do - it didn’t work out, no shame in recognising that and regrouping

North American work attitudes are VERY different - don’t be fooled by the common language

She still has plenty of time to make a good gap year. I think it’s really important to frame the positives (she tried, she can’t help illness, different culture) move on and forget it.

EmilioSoup · 08/12/2022 19:43

She has communicated with her boss about her health issues as she thought this was the right thing to do, and some accommodations have had to be made. I suspect they may resent this. There’s a rule that front desk agents have to be standing at all times, and she had to get a doctor’s note requesting she be allowed to use a chair chair when no customers were around because she kept nearly fainting and having to rush into the back room to sit down. She was getting dizzy, nauseous etc and so needed the chair to get through a shift.

OP posts:
GruffaIo · 08/12/2022 19:44

If your daughter wants a ski resort job, what about Whistler? Or Revelstoke (which is closer)? Eg. ca.indeed.com/Canadian-Resort-jobs?vjk=e6bb1ec4f5763f8a

EmilioSoup · 08/12/2022 19:44

@Testina.

She says she’s never been late (the staff housing is across the road) and since that initial week she’s had off, she only took time off for doctors appointments way in advance.

OP posts:
Aprilx · 08/12/2022 19:46

She was far too young for this kind of experience. I have been active on immigration forums for many years due to my move to australia and I have come across many a person that had gone on the working holiday type visa that it sounds like your daughter was on. I guess they feel they need to offer them to the adults as in over the age 18, but truly I have never seen it go well for the very young ones. It goes best for those that are about mid to late 20s.

Your daughter has got plenty of money in the bank to get herself back home and I would suggest she does that.

EmilioSoup · 08/12/2022 19:47

I honestly suspect they probably resent having to make accommodations for a new staff member on a 6 month contract, who didn’t have health issues back when they hired her, so they’ve just got rid of her. The main accommodation was being able to have a chair at the front desk to prevent becoming lightheated and having to go into the back room to recover. It was actually DD who made the suggestion, so that she could do her job properly instead of being in the back room.

OP posts:
Hellopello · 08/12/2022 19:48

Tell her to ignore colleague’s suggestion to “ stick it out”, get next flight back, and save what don’t waste any more
money on accommodation. she can start applying for work again online while on flip back home, but also while she waits for work , she can rest more at home , and fully recover after her illness. She needs support to regain her health ,and then it’s not a problem to start again with confidence, and , as you say. put it down to experience

Hellopello · 08/12/2022 19:48
  • flight
underneaththeash · 08/12/2022 19:50

She needs to get a new job straight away - have a look for au pair jobs too if she likes children.

Testina · 08/12/2022 19:51

EmilioSoup · 08/12/2022 19:44

@Testina.

She says she’s never been late (the staff housing is across the road) and since that initial week she’s had off, she only took time off for doctors appointments way in advance.

Then that wouldn’t put me off her staying and getting another job.

But this would: “She was getting dizzy, nauseous etc and so needed the chair to get through a shift.” and “she kept nearly fainting and having to rush into the back room to sit down.”

A chair is a reasonable accommodation for someone with a bad back, for example. But she doesn’t sound like she should have been anywhere near work!

Have the lied about punctuality to manage her out? That’s wrong, but I can see why you wouldn’t keep on a casual worker who was nearly fainting on shift all the time.

If that is the state of her health currently it’s actually not fair to put that on another employer (and those working with her). But that aside - it’s not right for her. It sounds like post viral fatigue (armchair diagnosis) and that isn’t something you just “resilience” your way through. Resilience isn’t flaking out halfway through a shift in another job. Resilience is accepting that your plans have to changed, and you’re going to spend part of your gap year resting.

EmilioSoup · 08/12/2022 19:51

I suspect it’s probably true that newer staff members were more capable. Due to DD’s illness her training period was disjointed etc.

I think my issue is that they have just been SO harsh. They are treating her like she’s committed gross misconduct.

OP posts:
EmilioSoup · 08/12/2022 19:52

Testina · 08/12/2022 19:51

Then that wouldn’t put me off her staying and getting another job.

But this would: “She was getting dizzy, nauseous etc and so needed the chair to get through a shift.” and “she kept nearly fainting and having to rush into the back room to sit down.”

A chair is a reasonable accommodation for someone with a bad back, for example. But she doesn’t sound like she should have been anywhere near work!

Have the lied about punctuality to manage her out? That’s wrong, but I can see why you wouldn’t keep on a casual worker who was nearly fainting on shift all the time.

If that is the state of her health currently it’s actually not fair to put that on another employer (and those working with her). But that aside - it’s not right for her. It sounds like post viral fatigue (armchair diagnosis) and that isn’t something you just “resilience” your way through. Resilience isn’t flaking out halfway through a shift in another job. Resilience is accepting that your plans have to changed, and you’re going to spend part of your gap year resting.

I actually agree with every word of that

OP posts:
TruckerBarbie · 08/12/2022 19:55

I'm not normally one for online naming and shaming but fuck it I'd leave a scathing review stating how she fell seriously ill and was turfed out with no warning. Make the fuckers squirm.

Testina · 08/12/2022 19:56

“The main accommodation was being able to have a chair at the front desk to prevent becoming lightheated”

Was front desk her only job?
The review mentioned her being a hindrance… was she having to pulled off other jobs, or having to go and have a sit down during those too? You can’t really just provide the chair accommodation if she’s getting dizzy and fainting doing the breakfast tables.

Like I said before, I’m not saying this to trash her. Her previous employer loved her. I’m sure she’s a great hardworking girl - pushing on and suggesting the chair. But you are painting a picture of an employee who was too unwell to be in work, and probably was a hindrance. She needs to rest and get well.

EmilioSoup · 08/12/2022 19:58

Honestly, my main gripe is just the lack of notice. Sitting her down and saying “Look, I don’t think it’s working out. We’re giving you a 2 week notice period for the accommodation as long as you attend your shifts during those 2 weeks.” would’ve given her time to think. Hell, even a few nights would’ve made a difference! It’s fucking freezing where she is at the moment. They weren’t to know she had savings, it’s bloody lucky she did. They were happy to just turf her out.

OP posts:
Budapestdreams · 08/12/2022 19:59

It sounds like she had POTS which you can develop after an illness eg Covid /flu. It can be really difficult to stand up for any period of time. She may need time to recuperate properly from her illness, and that would involve plenty of resting. That could also take weeks or months so she may have the same problem with any new job.
I would be encouraging her to come home due to ill health and she can always do this again when she's older.

Zanatdy · 08/12/2022 19:59

It does sound incredibly harsh. I’d also want her to come home, maybe she needs to give it a few more days. Her money will soon run out paying that for a hotel. What about a room share?

AlbertaAnnie · 08/12/2022 19:59

EmilioSoup · 08/12/2022 18:53

I’m sure those who know Canada will soon figure out the town. Plenty of jobs going, but those with accommodation have to be sorted months in advance. Hostel’s simply not an option, barely cheaper than a hotel and all booked up anyway.

I have been gently enouarging her to come home as as I say, she only has £2000 left and a flight will be expensive. It’ll be a nightmare of a flight for her though, with connections as she certainly can’t afford a last minute flight if she leaves it much longer. And the shuttle to the airport is about £100 in itself.

Is she in lake Louise?