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very angry about the changes of Amazon prime! losing on-demand playback of songs.

188 replies

happyfishcoco · 16/11/2022 17:49

would you quit Amazon prime because of it?
YABU= you have/will quit Amazon prime because of this
YANBU = you will not quit.

I don't need a much larger music catalogue!!
I only want to hear some favourite song I choose.
I used to use amazon to play nursery song for my 3 years old DC who already like to choose songs.

I already have a google dot, it was a gift, but I can't play songs on demand.
so I bought a kid echo because of it last year.
now I can't do this anymore!!
The kid echo can do nothing now!
really angry.

mostly I like amazon prime for the next-day delivery and the music.
I am not using other things.

I am thinking to quit Amazon prime. saving £9 per month!

I am not very into song listening but would like to know if other companies with a reasonable price for on-demand songs. I use it mainly for nursery songs. lol
and able to download some songs for offline use, ie in underground.
Thanks

OP posts:
taliaG · 20/11/2022 21:38

Gumreduction said When it comes to anything free, I’m never complacent!

In their contract, they may have technically described it in this way, but it would be akin to a shoe shop writing in their terms and conditions that you're paying for the left shoe and the right shoe is free, and so can be changed without notice after purchase.

As a customer, I am paying for the pair; I don't want one shoe and wouldn't have paid if there were only one shoe on offer. If they send me the left shoe I wanted, but a right shoe that's the wrong style and size, not only will I cancel my subscription, but I'm also entitled to feel annoyed and to complain publicly and privately.

I don't have to just smile and and shrug my shoulders and say, "oh well, the right shoe was free so I have no reason to complain!"

Gumreduction · 21/11/2022 06:49

taliaG · 20/11/2022 21:38

Gumreduction said When it comes to anything free, I’m never complacent!

In their contract, they may have technically described it in this way, but it would be akin to a shoe shop writing in their terms and conditions that you're paying for the left shoe and the right shoe is free, and so can be changed without notice after purchase.

As a customer, I am paying for the pair; I don't want one shoe and wouldn't have paid if there were only one shoe on offer. If they send me the left shoe I wanted, but a right shoe that's the wrong style and size, not only will I cancel my subscription, but I'm also entitled to feel annoyed and to complain publicly and privately.

I don't have to just smile and and shrug my shoulders and say, "oh well, the right shoe was free so I have no reason to complain!"

I was responding to a PP who regards it as “free”.

And I don’t think the shoe analogy works. Because for many people, such as myself and as evidenced on this thread, this music feature is irrelevant to why we buy prime.

whereas no one doesn’t require both the left and right shoe (well, unless you have suffered an awful accident or condition)

taliaG · 21/11/2022 07:40

They gave you a shoe though, just not the one you wanted Smile

taliaG · 21/11/2022 07:43

Perhaps Amazon thought that people didn't care about the music, that they could fuck around with it without pissing their customers off, but as evidenced by this thread, they were wrong!

cakeorwine · 21/11/2022 08:04

I am trying to think why I got my Amazon Echo.

I know I had Prime. We watched some TV programmes on it and films. I am not sure if I got my Echo so I could listen to music through it - and if that was a 'selling point' of the Echo.

user374698 · 21/11/2022 08:14

I got my Echo Dots to listen to music upstairs and to use as an alarm as they were cheap, I have them defaulted to Apple Music though as I subscribe to that as main music player downstairs is a HomePod so I haven't really used the free Amazon Music, maybe not many people used the free one as most people I think have Spotify

YomAsalYomBasal · 21/11/2022 09:57

It's a little unreasonable to be "very angry" and "absolutely furious". It's annoying but it's how things work these days. Pay or cancel, whatever suits you best but maybe save the ire for something a bit less trivial?

1001Daffodils · 21/11/2022 10:58

YomAsalYomBasal · 21/11/2022 09:57

It's a little unreasonable to be "very angry" and "absolutely furious". It's annoying but it's how things work these days. Pay or cancel, whatever suits you best but maybe save the ire for something a bit less trivial?

How is it trivial to be angry about the loss of something you've legitimately paid for?

The changes haven't just been made to people using Amazon Music as a streaming service for the 'free' tracks they get with Prime. It's also been forced onto people who foolishly in hindsight, and this includes me bought digital music via Amazon on the basis they could stream it via the app at their leisure.

I'm no longer able to access music I've bought because Amazon have changed the entire way their music platform works. I think anger is a perfectly legitimate response to this.

taliaG · 21/11/2022 12:30

@user374698 It's not free. None of it is free!

Neverendingwashingpile · 21/11/2022 12:43

I cancelled yesterday because of this! So annoying. Think we're going to get Deezer for kids to use on their Alexa's.

HarleyQ2 · 10/12/2022 09:15

Hi - WTF?!? I’m pissed as all hell! I can’t imagine why Amazon thinks it’s a good reason to limit 6 skips in an hour. If anything - it is turning many folks to another service. I pay an assload for Amazon - this is a greedy, immoral & just plain stupid for a business model! Why? Why? Why?

HowDoWeDoThisPlease · 10/12/2022 09:18

I only realised last night that skips are limited. WTF? You insist I listen to your shit song choices, and then won’t let me skip over them to something decent??😔 Not impressed.

DorritLittle · 10/12/2022 09:22

I pay for Amazon Music and don't have Prime. DD likes it. At some point though, I am going to move her to another platform to reduce my reliance on Amazon (I also use Kindle and Audible). It's really crap about the paid for songs. That would bother me a lot.

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