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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

This new site sucks

195 replies

SickySickSick · 21/04/2022 07:58

Hey Mumsnet, this new version of the site sucks. I’m sick of having to log in every time I want to do anything, I’m sick of it not updating so I’m having to trawl for new threads. When I do find anything, I can’t read it properly? But I can’t find any information from you about what’s going on, or when it’ll be fixed?

OP posts:
Thread gallery
6
Vikinga · 21/04/2022 09:03

Yep, may leave the site after many years. I don't understand changing something to make it less user friendly!

sparepantsandtoothbrush · 21/04/2022 09:06

OchonAgusOchonOh · 21/04/2022 08:52

The quickest way for tech problems to be identified is for users to report them. The threads detailing the issues users encounter are helpful to the tech teams, particularly if they are in site issues or tag MNHQ. Admittedly this thread does 🤷‍♀️.

Most annoying things for me are the fact notifications that there are new posts go to the first page rather than the last page and the cookie thing. Plus the fact the op and my posts are highlighted in pretty much the same colour - @MNHQ

You can change the colour of OP/your posts in the settings

I'm not getting why people are having to log in every time they want to do something. There's a 'keep me logged in" box to tick. Are people not ticking that or am I just one of the lucky ones who it works for

ShowOfHands · 21/04/2022 09:06

I've said this a few times already. This happens every time they make a big change. Dozens and dozens of threads complaining and threatening to leave. The vast majority stay and get used to it. It's been one day and takes time to sort out. It's a free site with millions of users. It takes a bit of time.

And mine looks almost exactly the same except for a few improvements. It's faster too. I appreciate I'm lucky but just give them a couple of days at least.

SetPhasersTaeMalkie · 21/04/2022 09:06

I'm not enjoying it either. Really struggling to get used to it. There are massive gaps everywhere and all the white is difficult to look at for any length of time.

yellowsuninthesky · 21/04/2022 09:09

I think it's ok. It was irritating to have yet another cookie pop-up but at least there is a reject all button now. You do have to tick the box to stay logged in.

But I think it's an improvement.

PineappleWilson · 21/04/2022 09:09

Has anyone found how to see all of a thread at once? I can see all messages from the OP but not see all posts. Annoying for long threads you're coming to later on.

TulipsHere · 21/04/2022 09:10

I also hate how, on the app, when you quote a post your reply runs straight from the last quotation marks instead of on the line below. I've tried hitting return a few times to see if that creates a gap between the two but it doesn't. And two of the three times I've used the quote function it's cut off the last half of my sentence.

TheChurchOfEli · 21/04/2022 09:13

What I don’t understand with MN is that have PAID staff who are responsible for the website, assuming they’re educated professionals with coding experience and THIS is what they came up with?! A buggy, poorly laid out steaming pile that looks like it’s straight out of the 90s. It’s shocking. I’d be interested if ANY sort of beta testing went on as the amount of coding issues popping up is unreal and frankly unacceptable. If I was a premium user I would be very unhappy! The Accessibility is a real issue too. For a forum with millions of users it’s atrocious!

Babdoc · 21/04/2022 09:17

Where is the “keep me logged in” box? I can’t find it anywhere in settings. And I am fed up of having to keep entering passwords and email addresses every time I pop on or off the damned site.

Redcherries · 21/04/2022 09:18

I don’t mind it, but it’s so buggy. On iPad I just have huge white areas, mobile seems ok other than the trending not updating, on Mac (my work computers so where I browse during the day) I can’t post anything, there’s no text box. If I only had the macs I don’t think I’d be coming on until it was sorted. I wonder how many people only have a device that they can’t post with.

AuditAngel · 21/04/2022 09:18

My impar won’t log in at all, I keep getting a 400 bad request message

has anyone managed to get that sorted?

MrsDamonSalvatore · 21/04/2022 09:18

Yes, I agree OP. It’s awful. And for those people saying there are loads of threads on this already, why can’t I see them? That’s part of the point isn’t it, missing stuff you’d previously have seen. What else am I missing, I wonder? Oh well, if I spend less time pointlessly scrolling Mumsnet it’s probably a blessing in disguise.

MissMaple82 · 21/04/2022 09:18

All I can see are threads from years ago! Weird because for me nothing has changed, just that odd threads are up in active

Sarahcoggles · 21/04/2022 09:23

Those of you who are moaning about the number of threads on this - well there perhaps wouldn't be so many if MN admin would reply to the posts, to try and help with these glitches. My guess is that they haven't posted because they can't figure out the new site either!! They're probably also logging in repeatedly, watching the site crash, and seeing error messages!

Hoppinggreen · 21/04/2022 09:23

The visual changes are a bit annoying but I suppose in time I will get used to them BUT I dont find the functionality to be as good
Also, for some reason on my ipad I can read everything but am not able to comment. When I click on the message area my keyboard doenst come up. I suppose it could be something to do with my ipad but it was fine before the changes. I have had to switch to PC for this
Might be a good thing, I will be on here much less so might get more done

SquirrelG · 21/04/2022 09:26

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.

squiller · 21/04/2022 09:27

I agree, hate the fact I have to log in every time now.

BotCrossHuns · 21/04/2022 09:30

I find it frustrating that people just assume that those people complaining "can't adapt to change" or are just reacting because "ohh it's different and people never like that". Sometimes these changes are much bigger than just superficial things, and they are very much making the site unusable.

Other posters also seem to have exactly the same attitude as MNHQ, in that if it works for them, then it must be like that on everyone else's system, and that other people are just a bit stupid and haven't played around with their settings properly or whatever. The reason software testing is such a huge field in professional environments is because there are so many different ways that software and devices interact, and so many different ways that users approach a site, some that you might never have expected. When you are developing software or apps, you spend ages, and a fortune, trying every single possible combination - this clearly wasn't done in this case, or we wouldn't have so many major broken elements from so many users. The odd glitch, yes. The occasional user with a different system or who does something more unusual, yes. Hundreds of posters with the same problems - no.

If loads of people are complaining about not staying logged in, odds are that some of them are going to have ticked the box to 'stay logged in', and that it hasn't worked, enough to make them complain about it. If someone is lucky enough that it has worked for them, great. But loads of people reporting the same issue usually suggests that there is something more wrong, and that it isn't working on some of the systems. Suggesting a fix that worked for one person, fine. But simply not understanding how someone can be experiencing something different or having different issues is exactly the sort of mindset that leads to releasing software with no idea how it's going to perform on other systems. It's like people who always use Zoom on a laptop trying to explain to other people on the call where to find things and getting frustrated when they can't do it and assuming that they're thick, when really they have no idea that the same buttons and features aren't always available on different systems/versions/devices, and if they are, they aren't located in the same place. It's a weird sort of lack of imagintion or experience in computers I guess.

TulipsHere · 21/04/2022 09:33

@SquirrelG

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.
Good for you but clearly lots of people are having issues.
Hoppinggreen · 21/04/2022 09:34

SquirrelG · 21/04/2022 09:26

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.

well thats nice for you but lots of other people ARE having actual practical issues - its not just a visual change for some

BotCrossHuns · 21/04/2022 09:34

SquirrelG · 21/04/2022 09:26

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.

Doesn't is occur to you that lots of people are very experienced with computer systems changing, and cope with them fine, and that they are experiencing something that is much greater than just a few little changes? If you haven't had issues, that's probably because your system is exactly the type that it was tested on, or you use it in exactly the standard ways that standard testing expected.

If tons of other people are saying that nothing looks right, they can't use it, they don't stay logged in (yes, including after ticking the 'keep me logged in' button), that they get big black blocks covering everything, that pictures show up 1/10 of the size they are supposed to, etc., then perhaps their systems and devices are not the same? It doesn't make the people who aren't have problems somehow more special and adaptable and resilient. We aren't complaining about superficial niggles like something located in a slightly different place. We are complaining about issues so major that we can't use the site easily enough to make it worthwhile.

TulipsHere · 21/04/2022 09:34

@SquirrelG

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.
As I tried to post but got half my answer cut off I'll try again

Well good for you but lots of people are clearly having issues with the new update so it's not just about adapting to change.

fairylightsandwaxmelts · 21/04/2022 09:36

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.

Well I've never once dealt with an update that's as shoddy and poorly thought through as this, for one.

Aprilx · 21/04/2022 09:37

I have had to log in a couple of times, whereas I don’t normally ever.

Other than that it seems the same other than a slightly different font.

crackingreward · 21/04/2022 09:39

@SquirrelG

How on earth do any of you cope with work - surely you must have to deal with new/upgraded programmes there? I haven't had any issues with this, other than the trending section not updating.
.

If employers are giving updates that make things harder to operate I would presume staff would complain?