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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel cheated by my doula

232 replies

Yumyumcakes · 05/04/2022 11:04

For my second 2 months old, dh and I made the decision to have a doula as my birth partner as we had no other childcare for our child at home. I didn’t want to go it alone as I was quite nervous of being mistreated, I didn’t have the best first labour.

So I hired a doula and I honestly feel robbed. Robbed not only of money (nearly £1k) but of that supportive presence during labour. I’m actually quite cross about it, of course I gave feedback on how I feel.

The woman I had, drove the wrong way to the hospital taking nearly triple the amount of time. Left me to walk from the carpark alone to the delivery unit whilst she parked the car in active labour, there were a few instances where I needed some extra advocacy when the midwife wasn’t really listening to me (nothing crazy, just preferences like my bum was facing the door and I wasn’t comfortable with being exposed to everyone in the corridor so just asked for a blanket) and nothing, no coachIng, no reminding of breathing techniques, no words of encouragement, no massage, pressure points, reminding to move around… literally nothing. She sat there on her phone and ate my snacks and drank my sports drinks. It was to the extent that the midwife even commented to leave some of the snacks for me and when the doula left 30 mins after birth on how little she did. My husband had one ask, just keep him updated. She didn’t, despite being on her phone

I feel cheated. She had good reviews but now I’m wondering if they were fake.

Was I just really unlucky? If you had a doula what was your experience like?

2 months later I still feel a bit narked about it. When I gave the feedback (said nicely but put across all the points I made above) it was oh ok, I’ll take it on board for next time. No explanation or apology. Feels like a grand wasted - aibu?

OP posts:
Serinablack · 16/10/2022 16:56

LovedFedAndNoonesDead · 14/10/2022 18:22

This was the reply I was commenting about. You already asked if I was emotional (I’m not!!) then say I’m really bothered about it - yep, so bothered I hadn’t commented again 🤷🏼‍♀️🤷🏼‍♀️

Well you know what to do love…. 🤣

Serinablack · 16/10/2022 17:20

You know theres a cohort of mumsnet who can’t help but nip pick at posters comments. Always willing to criticise never got an answer to the thread posters issue. Those posters really have got issues with themselves. The state of their marraiges/relationships are probably reflective of that.

Peashoots · 16/10/2022 18:21

OP, would you consider asking her for a partial refund? Email explaining that you’re looking for resolution before leaving a negative review or taking the small claims court option. Explain which parts of her contract she didn’t fulfil. She’s really let you down and I would be disappointed too. Good luck.

Aoife01 · 16/08/2023 16:20

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Poudretteite · 16/08/2023 16:28

I hired a doula with my second and it was a total waste of time and money. I was a single parent so really anxious of being alone and she assured me of all the backups and ways she would ensure she would attend the birth. FF to my birth, she realises she’s double booked and is unavailable during the time I had paid for her to be exclusivrly available. She sent a different doula who had only been at 2 births, I had never met and was totally out of her element. Would never hire a doula again, was out 1500 for what was essentially a stranger sat in a chair next to me.

Yumyumcakes · 16/08/2023 16:29

Yeah thanks but I’m not loving the title of the show you’re working on and I don’t want all doulas or birth worker being titled as a con because it isn’t, it’s about advocacy, comfort and support, and that can make all the difference they shouldn’t be offering medical advice. Now some prominent ones (with social media platforms) might dance that line and you may want to look into that but the premise of a doula (emotional, physical and even spiritual support in birth isn’t claiming to be a cure neither is it a con) the backup doula I got lumped with however was a chocolate fireguard but I’m not about to tar everyone with the same brush

OP posts:
Yumyumcakes · 16/08/2023 16:30

Poudretteite · 16/08/2023 16:28

I hired a doula with my second and it was a total waste of time and money. I was a single parent so really anxious of being alone and she assured me of all the backups and ways she would ensure she would attend the birth. FF to my birth, she realises she’s double booked and is unavailable during the time I had paid for her to be exclusivrly available. She sent a different doula who had only been at 2 births, I had never met and was totally out of her element. Would never hire a doula again, was out 1500 for what was essentially a stranger sat in a chair next to me.

Sounds like we had a similar experience

OP posts:
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