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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Waitrose delivery with no bags?!

239 replies

playaaa · 05/02/2022 21:32

Just got our first Waitrose delivery after defecting from ocado... Wtf, all the items come just in the crates rather than bags? It does seem more environmentally friendly tbf, but how do people put everything away?!
Do you put everything away properly and make the poor delivery person wait?
Or tip everything (massive shop to last us the whole week ahead) out onto the living room floor like DH did, in a huge mess, in an attempt to get the empty crates back to delivery person as quickly as possible?
WWBU to switch right back to ocado after this harrowing experience??

OP posts:

RagzRebooted · 06/02/2022 10:50

I thought they all did this now?
I live in a town house and have to take half my shopping upstairs and half goes in the garage fridge/freezer or pantry.

I put a load of big Lidl shopping bags by the front door and when the delivery comes I bag it into categories of where it will be put away. Makes it easier to check everything, so I actually prefer it.

SookieHouseboat · 06/02/2022 10:51

@Sparklingbrook

Waitrose also do Click & Collect. At our large one you pull up in a numbered space and they bring your shopping to you. You empty it from the crates into bags in your boot (or they will if you ask).

If receiving a delivery is stressful and problematic for you then it's worth a try.

This only happens at some branches now. If you really want this service it would be better to call beforehand.

Sparklingbrook · 06/02/2022 10:54

This only happens at some branches now. If you really want this service it would be better to call beforehand

The big store locally has not stopped, but yes if in doubt ring ahead. if they don't then it's just a quick trip into store with the empty trolley and bags and they'll bring it to the front desk for you.

Cheesechips · 06/02/2022 11:00

It's a bit more work but so much better for the environment, so I don't mind.

frazzledfragglefromfragglerock · 06/02/2022 11:05

@playaaa

Just got our first Waitrose delivery after defecting from ocado... Wtf, all the items come just in the crates rather than bags? It does seem more environmentally friendly tbf, but how do people put everything away?! Do you put everything away properly and make the poor delivery person wait? Or tip everything (massive shop to last us the whole week ahead) out onto the living room floor like DH did, in a huge mess, in an attempt to get the empty crates back to delivery person as quickly as possible? WWBU to switch right back to ocado after this harrowing experience??

I do this, I take them to the kitchen and tip them out then I can put them away properly. Some people take their bags for life to the door and pack the shopping into them. I can't see the point if I'm going to completely unpack it all again!

My Asda delivery drivers love it tbh as it makes their job so much quicker and easier!

PickAChew · 06/02/2022 11:06

We take the crate into the kitchen and load everything onto the worktop. Had covid in the house, this week so had our own crates and baskets inside and outside and the delivery person helped me to fill them. She said she was ready to hand in her notice when they stopped using bags.

DSGR · 06/02/2022 11:06

I love it! So much better for the environment and I swapped from Ocado for this reason. There is no need to be using plastic shopping bags! I take the crate and tip it onto the counters or floor, hand the crates back and put it away after they’ve gone

honeylulu · 06/02/2022 11:07

Take crates into kitchen (Tesco have recently started offering to bring them through again so that's two pairs of hands!) Decant quickly onto kitchen table. Take crates back to front door. No pointless plastic bags to store or throw away.

Or, keep a few large bags near front door when delivery is due. Quickly decant shopping from crates into bags - driver will often offer to help. Another bonus, you can separate any bathroom stuff and leave in hallway to take upstairs.

We need to be using less plastic bags!

RedCandyApple · 06/02/2022 11:30

I’ve literally never had a driver offer to help and I get a shop every week, they just stand there watching in silence!

QuizzicalEyebrows · 06/02/2022 11:31

They all do this now and I hate it because I have a bad back and it takes ages to get everything out on the door way into my own receptacles

ChampagneLassie · 06/02/2022 11:37

Harrowing experience 😂 just put contents on kitchen floor/countertops and give crates back. Don't be a dick and make driver wait whilst you put your shopping away.

ChampagneLassie · 06/02/2022 11:38

@RedCandyApple

I’ve literally never had a driver offer to help and I get a shop every week, they just stand there watching in silence!

I think with Covid most people want minimal contact with others.

summertimerolls · 06/02/2022 11:40

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

BABAHOTEL · 06/02/2022 11:41

Morrison still use bags.

Sparklingbrook · 06/02/2022 11:43

@summertimerolls

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

I think people are saying space is an issue in the kitchen. No room on worktops and no table? Groceries need to go straight into cupboards/fridge.

Newestname002 · 06/02/2022 11:45

My mother has her wheelie shopping trolley plus a large bag for life at the front door, and the delivery driver is happy to decant everything into those. Takes seconds and she can then just pull her trolley into the kitchen. The bag is for light but bulky items so little weight involved. I think a lot of supermarkets are going towards the no single bag policy now. 🌹

BoodleBug51 · 06/02/2022 11:47

The 1st few bagless deliveries we had made me rage, tbh. It took ages and I felt really awkward. Now we get the driver to come into the kitchen, they bring them in and I unload. They're happy waiting, it's part of the job for them..... and it's not like an Aldi speed checkout.

I just make sure I book deliveries when I'm not the only one home now.

PickAChew · 06/02/2022 11:57

@QuizzicalEyebrows

They all do this now and I hate it because I have a bad back and it takes ages to get everything out on the door way into my own receptacles

I'm the same. I stopped using sainsburys when they went bagless because dealing with it all was no easier than just going to the big store down the road, myself.

Waitrose have been a lot more cooperative and ocado have become really expensive so I've stuck with them. DH wfh so is usually able to help me with the decanting, so long as he isn't in a meeting.

PickAChew · 06/02/2022 11:58

@summertimerolls

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

We can't all lift full crates.

melj1213 · 06/02/2022 12:08

@beecrazy

I use a couple of laundry baskets, fill one at the door, husband carries it to the kitchen as I fill the next. If needed husband returns with the now emptied basket and fills remaining items in it as I have nice chat with delivery driver [

Same, just without the DH.

I live in a flat. To get to the main door you have to go up a set of steps then it's another flight of stairs to my flat door. I also work for the supermarket I get deliveries from so I try to make the drivers life as easy as possible so I always meet them at the main door.

When I get a delivery I take my two big washing baskets and insulated cool bag down to the front door. As the driver brings up the first crates I sort things into heavy or light items and put them in the separate baskets. Once I have the bottom of the "heavy" basket full of tins/boxes to the level I can carry without being too heavy I tip any light stuff - crisps/biscuits etc on top and fill the former "light" basket with the rest of my shopping. Any chilled/frozen stuff goes in the insulated bag. If I'm buying cleaning things like bleach or toiletries I will bring down an extra bag so I can keep them separate from food.

Because of the distance between the street and the main door I have usually finished unpacking the first crates by the time they bring up the next ones so they're only ever hovering for a minute while I empty the last crate ready to hand back.

Once the driver has gone I just take the baskets and bag up to my flat, the frozen/chilled stuff gets put straight away and I just unload the baskets at my leisure.

SoupDragon · 06/02/2022 12:14

@summertimerolls

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

it's not really "even more work" though is it? It's very quick, you can sort stuff into a sensible groupings according to storage, the bags are easier to carry and it's quicker for the delivery person who is on a tight schedule.

Arsewangry · 06/02/2022 12:16

🙄

Sharpkat · 06/02/2022 12:16

I have my plastic laundry baskets at the front door. Tip it all in and the driver is off on their merry way in under 5 minutes.

liveforsummer · 06/02/2022 12:25

@summertimerolls

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

I have stairs from my front door, it would be heavy and awkward to carry multiple crates up and round the narrow turn in the hall to the kitchen. The lidl shopper bags with longer straps for your shoulders are far easier. It s also extra tie for the delivery driver to wait while you take crated to the kitchen then return. It also takes no less time to unpack onto your counters as it does in to bags and I hope you're not suggesting they wait while you put your fill Shop away in the right places

stuntbubbles · 06/02/2022 12:40

@summertimerolls

I'm so confused by people unloading crates at the door, packing them into bags and then unpacking them again in the kitchen.

Just take the crates straight to the kitchen and unload them onto the table or worktop. You're making even more work for yourselves otherwise!

We take the crates straight through cos it’s a small house and we’ve got loads of kitchen floor to unpack onto. Boomer parents have a ridiculous house and kitchen is a long and labyrinthine way from the door, the driver would think they’d made off with the crate before they’d even got halfway!

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