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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Waitrose delivery with no bags?!

239 replies

playaaa · 05/02/2022 21:32

Just got our first Waitrose delivery after defecting from ocado... Wtf, all the items come just in the crates rather than bags? It does seem more environmentally friendly tbf, but how do people put everything away?!
Do you put everything away properly and make the poor delivery person wait?
Or tip everything (massive shop to last us the whole week ahead) out onto the living room floor like DH did, in a huge mess, in an attempt to get the empty crates back to delivery person as quickly as possible?
WWBU to switch right back to ocado after this harrowing experience??

OP posts:
surreymum89 · 05/02/2022 22:36

I hate those crates , I was unpacking a crate in the kitchen and was walking it back to the delivery man at the front door , I was walking at quite a fast pace holding the empty crate at chest level and I misjudged the doorway width , crate bangs into door frame and against me with some force completely winding me Sad really hurt , I'm much more careful how I hold them now , pointless story Grin

dannydyerismydad · 05/02/2022 22:36

Years ago Waitrose gave free hessian bags for customers using their in store quick check scanners.

We tip the crates straight into our quick check bags.

It does feel like I'm in Aldi though - rapidly cramming shopping into a bag.

Hugasauras · 05/02/2022 22:37

@Mummy1608

Have bags for life ready near the door when the van arrives. Unload crates into bags. Takes less than a minute.

Single use plastic is bad enough but you want plastic bags for the 2-second walk from your front door to your kitchen?! Yabu

Yep this is what we do. No drama!
Phineyj · 05/02/2022 22:38

I ordered a delivery from Tesco for a holiday last year - luckily I'd seen it said no bags so I took some. We'd rented a boat and the delivery arrived to the carpark and the boat was out on a jetty, so I don't know what the heck we'd have done if I hadn't brought bags...formed a human chain along the quayside or something I suppose!

I do think they should use some common sense in tourist areas. Plastic bags can be reused.

Xds1453 · 05/02/2022 22:39

@JollyAndBright

Did I read that right you wash your shopping ?

TeaAndStrumpets · 05/02/2022 22:41

@notthe1Parrot

We just put empty stack-a-jacks (crates similar to the ones they use), on the doorstep and Waitrose, Tesco, or Sainsbury’s just unloaded it into those - takes 2 or 3 minutes. Then we carry it through to the kitchen.
Yes we do this, with the added refinement of a little trolley to push them on, saves DH getting a hernia!
pontiouspilates · 05/02/2022 22:45

I just put everything into those big Ikea bags and unpack in the kitchen. Doesn't take long.

mumwon · 05/02/2022 22:46

I have boxes & large bags in the hallway & half sort into them -the delivery drivers are fine (I don't fancy taking their boxes into my kitchen on my surfaces)

ErrolTheDragon · 05/02/2022 22:47

@DoctorSnortles

I use laundry baskets (the ones I use for hefting laundry about, not the ones that sit in the bedroom full of stuff from last summer that I never get round to washing). It's easy to quickly chuck stuff from the crates into the baskets and send the delivery person on their way.
That's what we do. One for veg, one for other fridge/freezer stuff, one for cupboard stuff is usually about right. Doesn't take long for me and DH to do it between us.
EddyF · 05/02/2022 22:50

What about for people who live in apartments/lifts/stairs etc?

Original poster
playaaa · 05/02/2022 22:55

@EddyF

What about for people who live in apartments/lifts/stairs etc?
Exactly
OP posts:
WonderfulYou · 05/02/2022 22:56

Tesco and Asda do this.

I had a Tesco delivery a few days and it says to click if you are isolating and they’ll provide bags so it’s easier to just lift out but they didn’t provide bags so it took ages.

I know the delivery drivers are on very tight schedules so I just put it all on the floor in the hallway and then put it in the kitchen once they’ve gone.

longwayoff · 05/02/2022 22:59

My post was a bit tetchy. I should say that Waitrose delivered to me every couple of weeks during the pandemic, always on time, good substitutes when necessary, return and refund without delay and employ impeccably polite and pleasant delivery staff. So no complaints other than the bags which, overall, is minor.

Daenerys77 · 05/02/2022 23:01

I leave my own crates outside the front door and the driver transfers the goods from his crates to mine.

TheUsualChaos · 05/02/2022 23:07

I'm all for reducing plastic but I did use to reuse all the carrier bags as bin liners for the kitchen bin and now I have to buy bin bags instead. So in this case I don't feel there has been any great benefit in cutting them out. Better they try harder on reducing their plastic packaging. Yet again was impossible to buy Christmas food without a ton of plastic waste.

ThinWomansBrain · 05/02/2022 23:10

I don't often get deliveries, but when I do I have bags or a box ready to load stuff into.
When I had covid I left bags outside the door.

lisaandalan · 05/02/2022 23:10

They used to give you a choice wether you wanted to pay for bags or not but have changed their policy, I think it should still be individual choice wether to pay for bags or not, some of us are not able bodied enough to empty the totes every week, it's exhausting.
We take bags for life to the door but it is still hard work, I have asked for bags to come back but not sure if anyone will listen, all companies except Ocado now do no bags. Everyone bangs on about giving people choice and rights but take it away from you at every turn. X

Teethhelp · 05/02/2022 23:12

I'm utterly bemused that you still expect bags! It's been 18 months since we saw a sainsburys bag.

We have massive bags by the front door and empty the crates into those.

This really isn't a big deal

WeatherwaxOn · 05/02/2022 23:16

I've never had bags with any shopping delivery. Just decant from the crate onto nearest surface and put away when the delivery person leaves.

lisaandalan · 05/02/2022 23:21

I have a disability and my front door is downstairs and my kitchen upstairs it does make it a lot more difficult for me with no bags. X

amnm · 05/02/2022 23:23

Bring bags to the door, unload at the door, then bring stuff in bags to the kitchen. Simple.

AnnaSW1 · 05/02/2022 23:25

We have several shopping bags ready at the door. Put it in the bags and then unpack in the kitchen. It's simple - just how you do it in a shop!!

Mmmmdanone · 05/02/2022 23:27

I take 2 washing baskets and some big heavy duty bags to the front door and chuck everything in them. I much prefer having no bags- I used to have them stuffed in drawers all over the kitchen.

Clymene · 05/02/2022 23:31

I just have big bags for life by the front door. It takes a few minutes to decant the shopping into them. Apart from it taking an age to carry crates into the kitchen, unload and bring them back, they're really heavy! I can't think why anyone would do that

My elderly parents get a weekly delivery from Waitrose into their garage and they let them keep the crates until the next delivery and unload at their leisure which is very nice of them

Jaxhog · 05/02/2022 23:32

We've been doing this with Waitrose and Sainsbury for nearly 2 years. You re-use your bags.

PS. Ocado is so 'efficient' they dropped my neighbours bagged shopping outside OUR front door, and then scarpered without telling anyone!