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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have been offended by this in the play centre.

238 replies

spidermummy19 · 05/11/2021 18:54

Took DS to the play centre this afternoon. He wanted me to video him coming down a slide which I did. Straight away a member of staff came over and said “do you not know the rules?” I said “no sorry, what rules?” She said “you’re not allowed to take photos or videos of children in here” I apologised and told her I didn’t know that. I genuinely didn’t, I have never and wouldn’t have taken the video if there was another child near him. But there wasn’t, there were only roughly 4 other parents in the play centre and none of the other kids were anywhere near him. She then said “it’s the fact that you could be anyone” I was highly offended and was left to feel really uncomfortable after it.

OP posts:
Allycott · 05/11/2021 20:31

I think it's good that the staff approached you. I swim regularly and despite there being LOTS of notices prohibiting the use of mobile phones in the pool area there is constant use without challenge from the staff. To be fair it appears to be parents/spectators staving off the boredom of sitting at the side of the pool but the fact that None of the staff take any notice is piss poor IMO

RosaBaby2 · 05/11/2021 20:32

Glad they don't have these rules in the places we frequent, if you could be anyone they really should have asked for your birth certificate to check that you're the mum of the child you've brought in. Ridiculous.

LadyTiredWinterBottom2 · 05/11/2021 20:33

Well. This is not just offended. This is highly offended.

You know paedophiles don't go around with an 'l'm a paedo!!' sign around their necks?

RosaBaby2 · 05/11/2021 20:33

Your child's birth certificate even!

spidermummy19 · 05/11/2021 20:36

@LadyTiredWinterBottom2 so original and funny😘 Yes I know that as I’ve already stated on the previous pages😴

OP posts:
Allycott · 05/11/2021 20:38

@Nitgel

Service with a smile. I do wonder why some people work with the public when they have zero customer service basic skills.
It seems to be a pre requisite for the job.- go receptionists ,,,,
Kettledodger · 05/11/2021 20:38

This is NOT a new thing, when I started going to these places as long as 22 years ago it was part of the rules. And why the hell would you be offended? Surely you would think it was great that staff were vigilant about these things so the wrong people didn't slip through. Stop taking things so personal.

Mushypeasandchipstogo · 05/11/2021 20:38

YABVU, surely everyone knows that you are not allowed to video/ take photos in places like this? You sound incredibly entitled, the member of staff was only doing their job!

Allycott · 05/11/2021 20:39

Meant GP receptionist

Offmyfence · 05/11/2021 20:40

It's common knowledge ...are you happy for your child to be video by others?

zoemum2006 · 05/11/2021 20:41

YANBU

  1. there should be clear signs of rules

  2. after you apologised the matter should be dropped. I loathe people who continue to make their point after you’ve said sorry.

Ledition · 05/11/2021 20:45

Sorry OP you're being ridiculous being offended. it's a safeguarding measure that protects your own child from weirdos. Sad fact of life but necessary unfortunately. There's always been large signs stating the rules in the soft play places I've gone to over the years and they've all explicitly stated no photography.

Sunshinelover2 · 05/11/2021 20:49

This reply has been withdrawn

This has been withdrawn by MNHQ for breaking our Talk Guidelines.

sarah13xx · 05/11/2021 20:49

I used to have to go and say to parents when I worked in a swimming pool about this. I used to hate it when I saw someone doing it because I knew if I didn’t look like I was going to say something my manager would pull me up for it when he went and told them but you can’t really say it without implying someone is a paedophile, which they’re most likely not 🤦🏼‍♀️ Sounds like this person didn’t have the best tone about it though. I wanted to take a picture of my baby swimming for his first time last week and was sooo sneaky about it (obviously didn’t go anywhere near anyone else’s children) but that picture will mean so much in future that I was determined to get one without them noticing 🙈

ldfdyjxzyjkv · 05/11/2021 20:52

Personally I would be happy she was looking out for my child

spidermummy19 · 05/11/2021 20:52

I wasn’t offended by their policy. I was offended by the way she spoke to me and the way she made me feel as if I was some kind of weirdo. But now I understand why she said what she said. Thanks to those who made helpful comments and I’ll keep this in mind for future days out.

OP posts:
authenticforgery · 05/11/2021 20:55

🙄🙄 ah, the classic.

  • AIBU?
  • Yes.
  • No I'm not, you bunch of birches!

Rinse and repeat.

Tal45 · 05/11/2021 20:55

It's all ridiculous really, anyone can take a picture of any child at the park or at the beach or at the woods or anywhere else that's a public space. No one seems to be worried about safeguarding kids by preventing people taking pictures at those places. I guess she was just doing her job though, all be it rudely. I find soft play workers though are generally young and have an attitude.

Unhomme · 05/11/2021 20:56

Yabu to be offended by that. At least she didn't out and out call you a peado, that would be much worse.

youvegottenminuteslynn · 05/11/2021 20:56

@spidermummy19

I’m more offended by the “you could be anyone” comment.
Why? It's a fact. That's why the policy exists, to eliminate as much risk as possible. The staff member is probably in a position where they would be disciplined for not enforcing the rule. This feels like when people complain about being asked for ID to buy alcohol not understanding that the member of staff can be disciplined for not checking.

You know you aren't someone with bad intentions. Be glad your kids are spending time somewhere that is diligent about their safety and wellbeing.

GreyhoundG1rl · 05/11/2021 20:56

but you can’t really say it without implying someone is a paedophile
Oh, don't be so bloody ridiculous Hmm

Bluntness100 · 05/11/2021 20:59

Maybe you’re a little sensitive, I suspect you just felt embarrassed, I doubt she was suggesting she felt you were a peado, weirdo,or monster, more she was explaining why the policy exists,

And it’s not like the park, there isn’t rules like that there.

lottiegarbanzo · 05/11/2021 21:08

Standard rule. No-one has time to adjudicate on the relative specialness of each wannabe-exception's unique case.

They were blunt. But they work in a play centre! You have to feel sympathy for that.

Miriam101 · 05/11/2021 21:09

She sounds awful OP. As if "do you not know the rules" is an acceptable way to speak to someone. Pointless aggressive. I wouldn't give it another thought if I were you but I totally understand why it wound you up.

AnAverageMum · 05/11/2021 21:12

It’s a batshit rule, frankly. I totally understand the no camera rule in swimming pools, but it’s totally legal to take photos/videos in a public place.

There was a story local to me recently, of a man taking photos of a baby in a supermarket. Mum
confronted him & called the police. Police couldn’t do anything because baby was clothed and the man just said he & his wife were trying for a baby and it was harmless. (Who knows if that’s true. Bit weird either way.)

But he couldn’t be charged with anything or even told to delete the photo because he hadn’t broken any laws! So this establishment may have this rule (fair enough) but her reaction was definitely OTT when this could happen absolutely anywhere else.

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