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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Would you pay?

198 replies

Charlene1971 · 01/11/2021 15:44

I'm so sorry, I'm putting this up again because I'm hoping to get more opinions.

Went to the hairdressers and got a trim and dye. Was asked to leave the cash in the next day, as the card machine was broken. Came home and looked at my hair and it's so patchy! I haven't left the money in yet, but im tempted to just pay for the trim and not the dye. I don't want to ask them to do it again, as I don't trust them and I would feel really uncomfortable sitting there whilst they done it, as I'm quite an anxious person.

AIBU to just pay for the trim?

Would you pay?
OP posts:
Original poster
Charlene1971 · 02/11/2021 05:19

@BoredZelda

I have alopecia which is slowly turning me bald. I’d kill for a bad dye job on a full head of hair. There are worse things to worry about. Honestly, from the pictures, I can barely see a problem.
@BoredZelda

I'm so sorry to hear that, that's awful. However, I resent the mentality that, because someone has bigger problems than another person, that persons problem is no longer valid. That's incredibly infair and unjust.

For example, I'm getting married soon and I've had a friend bitching that their mother has been on their back and "doing their head in" about their own wedding. My mother, however, doesn't even know I'm getting married because she couldn't give a shit about me or my DC. Never in a million years would I tell my friend that her feelings don't matter because mine are bigger. It would be incredibly arrogant and selfish, sorry.

OP posts:
Original poster
Charlene1971 · 02/11/2021 05:21

@TrollsAreSaddos

I think you’ve done the right thing OP. Do you know what qualifications the hairdresser has?
No, I actually didn't think to ask. Given that he was working in a salon, I just assumed he was qualified 😬 that was probably really naive of me
OP posts:
Original poster
Charlene1971 · 02/11/2021 05:22

@Lamont77

I agree with you OP. I wouldn't pay for that and if he couldn't do it right the first time, I wouldn't risk him messing it up even more.

Also, your money is as important as theirs and you'll be the one out of pocket if you have to pay for a bad job that needs fixed at more expense.

I don't understand the logic that they mess up your hair, you pay for it, let them mess it up more, leave and pay again to get it fixed. I appreciate that they need the money, especially with furlough etc - but they don't know your situation either and your money is as important as theirs.

@lamont77

My thoughts exactly!! Why is their bank balance more important than mine?

Thank you ❤

OP posts:
Original poster
Charlene1971 · 02/11/2021 05:28

@BoredZelda

I'm sorry, I didn't mean for that to sound like you're arrogant and selfish, just that the mentality that one person's problem makes another person's problem invalid can come across as arrogant arrogant selfish. I worded that poorly.

OP posts:
BoredZelda · 02/11/2021 07:20

just that the mentality that one person's problem makes another person's problem invalid can come across as arrogant arrogant selfish.

Oh I get it. I agree and didn't even suggest the problem was invalid. I'm just giving out a little perspective. I might have thought it important once too. Now, I'd just be happy I still had hair.

BruceAndNosh · 02/11/2021 07:35

If you want a different salon to try to improve the colour, they might want to know what products were used the first time.
So you're going to need to have that awkward convo with Patchy Hairdresser

Original poster
Charlene1971 · 02/11/2021 07:38

@BoredZelda

just that the mentality that one person's problem makes another person's problem invalid can come across as arrogant arrogant selfish.

Oh I get it. I agree and didn't even suggest the problem was invalid. I'm just giving out a little perspective. I might have thought it important once too. Now, I'd just be happy I still had hair.

@BoredZelda

I understand, and I really appreciate your input, of course! I am aware that my problems could be worse, I just wanted to know what other people thought about paying a hairdresser that done a crappy job, that's all ❤

OP posts:
Original poster
Charlene1971 · 02/11/2021 07:39

@BruceAndNosh

If you want a different salon to try to improve the colour, they might want to know what products were used the first time. So you're going to need to have that awkward convo with Patchy Hairdresser
Very good point 😬
OP posts:
limitedperiodonly · 02/11/2021 12:26

@BoredZelda

I have alopecia which is slowly turning me bald. I’d kill for a bad dye job on a full head of hair. There are worse things to worry about. Honestly, from the pictures, I can barely see a problem.
@BoredZelda There are worse things in life to worry about.

Very true. There are always people who have things worse than us and yet people continue to complain about trivia, don't they?

I hope you don't mind if I share an insight from learning that I have a life-limiting condition?

(1) A major step in coming to terms with your condition is the day you stop thinking about it and find yourself moaning about the little inconveniences of life that annoy everyone else. Like a bad hair day at the salon;

(2) There is always someone who is worse off than you including many people who have hair;

(3) Even if people are too polite to point it out, you can only play Misery Top Trumps for a little while before they all get fed up.

I've said this not to make you feel bad but to try to make you understand that I've learned that even when the outlook is bleak, little things can still mean a lot.

SunShinesBrightly · 02/11/2021 17:03

limitedperiodonly

Yours is a very interesting perspective and I agree. My friend died at 39 and had been seriously ill for several years. One of the things people said about her when she died was that she didn’t complain... OMG she did!! Grin About everything and anything that irritated or inconvenienced her but never about the great big elephant in the room (her terminal illness). She was hilarious and took great satisfaction making sure that people didn’t get away with shitty behaviour or service. God I miss her.

BoredZelda · 02/11/2021 17:11

@limitedperiodonly

I neither want nor need your "advice"

LaikO · 02/11/2021 17:12

What did you do, OP? FWIW I wouldn't have been happy to pay for that and would rather go elsewhere to have it rectified under the circumstances you've described.

SunShinesBrightly · 02/11/2021 17:56

[quote BoredZelda]**@limitedperiodonly

I neither want nor need your "advice"[/quote]
Wow.
@limitedperiodonly was sharing her perspective, insight - whatever you want to call it. This is very clear from reading her post : ’I hope you don't mind if I share an insight from learning that I have a life-limiting condition?’.
No need to be so dismissive and rude.

AllThingsServeTheBeam · 02/11/2021 17:58

[quote BoredZelda]@limitedperiodonly

I neither want nor need your "advice"[/quote]
Wow. You don't fail to just come back with pure vile sometimes do you

HalzTangz · 02/11/2021 18:51

You should say you're not happy and why, and also say you will get it fixed elsewhere. Then pay for the trim and the cost of the products used

HalzTangz · 02/11/2021 18:54

@Charlene1971

If you buy something that's broken, would you pay for it and then complain about it? Would you pay a mechanic that broke your car?

My hair has been dyed, and it looks awful now. It was fine before.

In the scenario you describe you would pay for the item, find out it's broken then return for a refund or replacement.

You should really give them the opportunity to fix, you can't assume someone will turn gobby just because their son got in a fight, doesn't mean the mother gets into fights.

Failing that pay for the products and trim and fix it elsewhere

Original poster
Charlene1971 · 02/11/2021 19:06

@LaikO

What did you do, OP? FWIW I wouldn't have been happy to pay for that and would rather go elsewhere to have it rectified under the circumstances you've described.
I've written to them to offer to pay for the cut, but advised that I won't be paying for the colouring, nor do I wish for them to use me as a guinea pig to try again. If they couldn't get it right the first time, they lose my custom. I said that in a far more polite way though 😂

They didn't respond, so I'll drop the money for the trim in when I can 😄

OP posts:
Original poster
Charlene1971 · 02/11/2021 19:08

@HalzTangz

You should say you're not happy and why, and also say you will get it fixed elsewhere. Then pay for the trim and the cost of the products used
Yea I did tell them why, and I sent a picture. I'll pay for the trim, but decided against paying for the products used, as those products were used to f*ck up my hair, unfortunately 😬
OP posts:
Original poster
Charlene1971 · 02/11/2021 19:11

Well, they messed up my hair, and in the hypothetical they messed up a car. I simply don't trust them to try again, and to potentially make it worse. I don't owe it to them to try again, so I'll go to a proper hairdresser and ask them to fix it, which may cost me even more, unfortunately.

OP posts:
Gonnagetgoing · 03/11/2021 11:50

@Charlene1971

Well, they messed up my hair, and in the hypothetical they messed up a car. I simply don't trust them to try again, and to potentially make it worse. I don't owe it to them to try again, so I'll go to a proper hairdresser and ask them to fix it, which may cost me even more, unfortunately.
Honestly - don't feel guilty in not going back or not paying!

I was so angry after the person who messed up my hair (through not listening and being with another client same time as me) that I didn't feel comfortable or happy letting him anywhere near my hair again nor another stylist there. I wasn't sure if they'd make it worse etc or try to reassure me it was ok. When I went to another salon (it was after first lockdown) and mentioned his name - it turned out he'd messed up other people's hair too (cuts and colour) and been rude so I didn't feel bad not paying. The money in colour/cut/products I paid afterwards was more than his cost if I'd paid.

Original poster
Charlene1971 · 03/11/2021 16:58

@Gonnagetgoing

Thank you ❤ what a nightmare! I think you done the right thing in not paying or going back! What did they say when you refused to pay? I'm thankful that their card reader was broken, because I would have paid without realising the mess they had made 😬

OP posts:
limitedperiodonly · 03/11/2021 18:21

@SunShinesBrightly your friend sounds funny. I bet you miss her. You can't go through life saying: "Mustn't grumble!" Well, I can't. But you definitely shouldn't guilt-trip your friends - not least because you'll soon find you don't have any friends.

@AllThingsServeTheBeam thanks. I'm a brave little soldier Wink. You have to laugh.

SunShinesBrightly · 03/11/2021 19:47

limitedperiodonly
I miss her terribly. Writing about her on here reminded me how funny she was.
Crotchety is a word I would use to describe her. She was brilliant.

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