When they have no family or any other means of getting money out as they're house bound what do you propose?
www.ageuk.org.uk/discover/2021/march/access-to-cash-during-and-after-lockdown/
From the article:
Customers with Lloyds, Halifax and Bank of Scotland can apply for a Trusted Person Card. This allows the customer to give the trusted person a debit card and PIN, which is linked to the customer’s personal current account. The trusted person can then use the card to help the customer with their shopping or to take money out from a cash machine. The card has a weekly spending limit of £100 and a weekly cash withdrawal limit of £100. It cannot be used to set up direct debits or make purchases over the phone, online or abroad.
NatWest, Royal Bank of Scotland (RBS) and Ulster Bank customers can apply for a Companion Card. The card is linked with the main current account but kept separate with the ‘companion’ getting their own card with its own PIN number. Up to £100 can be added to the Companion Card every 5 days. Cash machine withdrawals are capped at £50. NatWest and RBS also offer customers a cash delivery service and if they use mobile banking, can send a code to a friend or relative to make cash withdrawals of up to £130 on their behalf. Customers will be texted a code that can be given to a trusted friend or carer to use at any RBS or NatWest cash machine, or those found outside Tesco stores.
Santander's Carers Card Account is available to existing current account and instant-access savings customers. Up to two carers, relatives or friends can access the account. They are given their own card, PIN and online banking details. Customers can move up to £1,500 into the account. They will also be sent a monthly bank statement to keep track of payments in and out.
The Post Office had teamed up with the Department for Work and Pensions to offer a cash delivery service for around 27,000 vulnerable customers. Those with the Post Office Card Account are able to order up to £2,500 to be delivered via the Royal Mail special delivery service by 9pm the following day.